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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,585 reviews
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Don't let Sales Pitch Confuse the Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visited local B-B franchise before the school year started, Interested in a "Travel model, Felt the options presented and from which chose, were too highly pressured by sales rep at Kennewick store, After taking travel model home, decided to return it until had consulted with tech support group at local college, where take classes,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight device. The limited availability of apps and features when in S-Mode. So, not a big fan of S-mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect for Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the right laptop for work with microsoft ecosystem! Great Job Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Doctor's use the surface to document when seeing patients. Lightweight and practical

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so much! I do notice the trackpad having difficulty after just a little over a year of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If You're Looking for Efficiency...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..this is your laptop. Great laptop/notebook for a student or someone to use on the geaux! Touch screen is super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters Second computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new laptop. This was recommended so I purchase it. My daughter loves it. Will buy again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear that your daughter loves her new Surface Laptop Go. We hope it continues to serve her well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more time to wrap myself around this because I use Apple products which don’t run all Windows 10 programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value , good look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted sleek and compact , looks great . It is everything I needed in a laptop. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP FOR SCHOOL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for school. If you’re thinking of getting it just do it. It’s really worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    add catchy title here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is making me write this message for points. I ordered this item for pick up and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online classes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my daughter’s online classes after her chrome book bit the dust. It was a really nice upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does what I need it to and it was a fair price. However I do wish that it had some more ports and a backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Mac for long time, and finally get Microsoft computer and I enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy breazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the process to pick up was so simple and fast. i was in and out within 1 min and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s perfect for my usage. Right size, fast, etc…. Battery could be a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new laptop. The salesperson listened to my needs and suggested this computer as the best fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop. I miss the number keypad option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I don't like not having a number keypad (on the right side) so I'm going to return the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a pretty good purchase. The surface laptop go is very multi use and perfect for getting some work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mother laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execelent laptop compact and fast ease of setup no wish the harddrive capacity was larger

    I would recommend this to a friend