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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,585 reviews
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Sons Birthday and he loves it. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get one now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!!! So happy with this purchase, I'm a nursing student and am in love with this compact stylish buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that Surface Laptop Go fits your needs for nursing school. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Awesome for the money spent Good quality for what it's used for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need it to do and it’s light and small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this laptop! I also have a MacBook and love both but this one definitely tops it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop did not turn on after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop just lasted for an year. The Laptop totally went down and It took $225 for me to retrieve the data from this laptop. The service guy said he cannot do anything on Microsoft Surface Laptop but finally managed to get the data only. And adviced me not to buy the Microsoft Laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Feels very well built, great action on keyboard and high quality screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while on sale, before the new one dropped, still great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. The customer service was fabulous. I will definitely ship there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for students. Bought it for my daughter tonuse for school and she likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface laptop for my son. He has not used it yet so I do not have a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it everyday for school. Hasn't slowed down or given us any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and its features.The Customer Service rep was excellent.I am so glad i bought this laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you purchased Surface Laptop Go, too! Thank you for sharing that it's the best laptop ever; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good every thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love its a good labtops does everything thing i need it so people should buy one in see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Microsoft surface pro 4 before but gave it to my sister and got this for myself and I love it!!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for being a loyal Surface fan; we hope you continue to enjoy using it! Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Surface..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent table! I just do like the that the keyboard does not light up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like that I can add it on several devices and the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, does everything i need it to do, nice and fast has plenty storage, love the bluetooth mouse, great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey There,

      It is great to hear that you are enjoying the features of the Surface Laptop Go. Thank you for sharing your experience with us. We hope you continue to enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, sleek and high resolution. Very easy to work with on a casual level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE!!! Perfect size and perfect for everything i need it for!

    I would recommend this to a friend