Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 11. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 12. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 13. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 14. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 15. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 16. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Windows Setup Tips video 1 minutes 08 seconds

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

Model:
THH-00001
SKU:
6428996
Highly rated by customers for:
Your price for this item is $524.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,585 reviews

  • Awesome computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Have lots of different brands. Love this one.

    I would recommend this to a friend

  • compact and relaible.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and reliable. I bought it for my 7th-grade daughter's Christmas gift. She loves it. Happy to buy this.

    I would recommend this to a friend

  • Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light thin great display. The sam is soldered however.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but it’s dies so fast. It goes 90 to 75 just like that.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • excellent computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my niece in Mexico and she loves it works very well

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school. Needed an upgrade from.what we had and it does its job

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Perfect computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - it’s perfect for my needs. It’s fast, small, and works great!

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that its speed, and compact design make it a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Great Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its great for school. And it is a great device in general.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my wife and she loves it, great value for the money.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves the computer this allows for a lot of saved time.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Good budget laptop for a child

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first laptop for an 11 year old! Would recommend!

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its ok I use it for emails and pay bills im satisfied with my purchase

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Surface > MacBook

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute solid value. Great laptop which should keep me going for a few years.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter for college, she loves it! Great laptop

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Really great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it EXCEPT the keys are not backlit. There’s no option for it

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Great Little laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Basic laptop with a premium feel and a few premium features

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my wife and we returned it for the big remodel we love that so much

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • PERFECT ITEM

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE AND GREAT ITEM PERFECT FOR MY DAUGHTER'S COLLEGE CLASSES!!

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing; we hope your daughter enjoys using your new Sandstone Surface Laptop Go. Best, Erica Surface Customer Care Microsoft

  • Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My daughter absolutely loves it.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Rosie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied difficult to open. Still trying to adjust to. Much different from my old one.

    I would recommend this to a friend
Page 106, Showing 2,101-2,120 of 2,585 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.