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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,585 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this so far! It is such a great purchase for the price! The touch screen is my favorite part!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC runs quick and the fingerprint log in is easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom, and she loved it , it’s right size and works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Small and fast simple search or for movies.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for my Girlfriend she loves it its small portable and fast. She only uses it for netflix and google search.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase, It is easy to handle, awesome battery life, camera, microphones and performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the camera, battery life, and performance of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer, very fast. Comes with Windows 10 Home in S Mode.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Vey Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a greta purchase. I was looking for a small laptop and and this was perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating deal breaker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop's build quality is the best you will ever get at the 600 (on-sale) price point. The screen isn't as bad as most people make it out to be. The keyboard is great. The touchpad, despite not being glass, feels like a glass trackpad with how smooth and responsive it is. The aluminum palm rest and top lid feels nice, and the plastic bottom isn't too bad. The magnetic charger is great. Now there's a frustrating and disappointing reason I returned this device-- the battery life. It is laughably short when using Zoom. After an hour and a half class, the battery is down to 60. I just think that it is disappointing. In addition, there is this annoying artifact when scrolling. It looks like it's lagging, or otherwise stuttering when scrolling. This is due to a feature of the graphics card called "Panel Self Refresh" intended to save battery life by dynamically altering the refresh rate. It is poorly implemented on surface Laptop go's, as evident with other reviews on reddit and online forums. One can turn this off by downloading the Intel Graphics Command Center from the Microsoft store, going to the System option on the left side, then clicking power tab. You can disable panel self-refresh here. There is also another feature called display power savings that adjusts the brightness, and this machine does it terribly also, resulting in a stuttery change rather than a gradual change. Overall, the hardware is nice, but the battery and software makes this a no go. I returned it and got my money back happily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price for an awesome laptop Thanks for the gentlemen who helped me buying it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something light and small, but fast and durable at the same time. This laptop has been great so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello George – Thank you for sharing your experience with Surface Laptop Go! We're delighted that you love the speed and lightweight design. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    good price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality,easy to setup good quality, good price easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My little helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing I wanted and then some. Love it! Really enjoying the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Laptop Go Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It is slick and very light weight, which is perfect for students or someone who is always on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small, Lightweight, Packs a Punch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the compact and lightweight size of this Surface. Perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I bought it for college and it was everything I was waiting for, really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Excellent product, great performance for the money spent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect slim laptop for light work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim laptop for everyday use. I like that it’s not bulky for just my everyday light computer needs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Basic needs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lightweight laptop. It is very convenient for basic usage. Wish it was compatible with a surface pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost the perfect little laptop...but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be the perfect little laptop except for 2 reasons. At this price ($700) I would have expected backlit keys and and HD screen. Microsoft's other laptops/tablets all have HD screens (or better) and backlit keys. Even the cheaper Surface Go 2 has an HD screen and backlit keys. Other than that, the build quality is excellent and the keyboard is one of the best I've every typed on. Perfect size and weight I just hope with it's future replacement they consider adding backlit keys and an HD screen. Otherwise it really is a great little laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Drew,

      We're glad that you're enjoying your new Surface Laptop Go for the most part. Thank you for sharing your feedback; your input helps our team in developing the next generation of Surface devices.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Beautiful and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and easy to use. I just wished it would’ve been a little bit bigger would have been better

    I would recommend this to a friend