Customer Ratings & Reviews
- Model:
- THH-00001
- |
- SKU:
- 6428996
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great for high schooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for niece starting high school - compact and easy to carry. Great for getting homework done.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 2 out of 5 stars
Really disappointed with performance.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something smaller and more portable than my Surface Laptop 2 (that I haphazardly ruined by spilling water on...it was a great laptop and could handle what I gave it). I thought I'd get the same with this with similar specs. I use an external monitor and keyboard for when I need lots of real estate so I thought this could handle spread sheets, word, PDF editing and a bit of multi-tasking. It cannot. It throttles, hesitates horribly, and has issues just catching up - to the point that it needs a vacation. Battery life degraded quickly to where I get maybe 4 hrs if i'm lucky. I have tried to live with it for 9 mos and can't deal anymore. This laptop is fine for portability, surfing online, email, videos, but don't count on it to do anything more complicated - quickly. Such a bummer because I love it's size and how it looks. I just upgraded to a Surface Pro 8 and this GO will GO to Grandma.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
No, I would not recommend this to a friend Rated 5 out of 5 stars
Very good lap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all this was as expected. Works great. Battery life is also very good. Would highly recommend.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Highly recommends
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great upgrade from a very old computer we had previously! Love the finger print scan to login
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the unique color of my new laptop and the fingerprint locking system! Sleek and light.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful computer. Perfect for my 12 grade student and he loves that it’s touch screen.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Portability: my main requirement met.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top portability. Acceptable view of screen from front angle. Happy with this product so far.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for what I want to use it for. Also love the size of it. Easy to carry/haul around. Very durable
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're thrilled that you enjoy the lightweight and portable design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Microsoft surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i needed for the price. Very good laptop with great battery life
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
mysurfacego
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it - definitely needed a smaller laptop especially that I have to cart it all over for work
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleekness and the speed of this computer perfect for what i needed it for.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price, clean screen, quiet and fast for daily browsing and media usage.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 3 out of 5 stars
Work/school laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Table mode is not very useful. Other than that it is a nice laptop
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Trip to the courthouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for in terms of memory capacity but also the weight, appearance etc.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
My little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed to be able to order online and surf the web. We like the size of this laptop.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surface Go Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my surface go laptop ! It’s convenient to bring along with me as it is compact and it is easy to navigate.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the portable and compact design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Surface Laptop Go - The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, bought this for my daughter to connect to school through Microsoft Teams and could not be happier.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super useful and easy to take on the go! I bought this for my daughter and shes using it for school.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my HS son. Excellent laptop for the price, fast, easy and the display is impressive.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Julie – We're delighted that you love the speed and display of your new Ice Blue Surface Laptop Go. We hope you and your son continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad bought me this cool sleek computer and I like everything about it the start up is quick easy to navigate thru
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend







