Customer Ratings & Reviews
- Model:
- THH-00001
- SKU:
- 6428996
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Great Laptop. I miss the number keypad option.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. I don't like not having a number keypad (on the right side) so I'm going to return the computer.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item I liked very fast startup the only thing that not have it’s face recognition only fingerprint
I would recommend this to a friendGift idea
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husband because his old one was messing up and it was time for an upgrade he loves it.
I would recommend this to a friendGreat mother laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Execelent laptop compact and fast ease of setup no wish the harddrive capacity was larger
I would recommend this to a friendVery happy second choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my daughter to start first year of college. She wanted a Mac but is so happy I got her this instead.
I would recommend this to a friendBuy the X85J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my Sony X85J. Amazing quality and value. Worth the increase over LG, Vizio and others.
I would recommend this to a friendGood small portable computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price. This is my second surface product. They are good quality.
I would recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a work laptop, all it needs to do is occasionally run zoom and run the remote desktop software my company uses. Most of my coworkers use chrome books but I decided to spend a bit more to get something a bit better. This was a mistake. My Surface Laptop Go locks up at least once a day. The screen freezes and the system becomes totally unresponsive, and the only solution is a hard reboot using the power button. Because I use the laptop docked (with a Microsoft brand surface dock, so should be no compatibility issues) this means I have to pull out the laptop from where I store it closed, open it up, reboot it, then put it back in the dock. Sometimes I have to do this several times in a row. Everything is updated and I have reinstalled nearly every driver at this point, the issue still occurs.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is wonderful. I couldn’t ask for anything more. Plus the unlock feature with your finger is great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We are loving to hear that you love the Surface Laptop Go. It is awesome that you enjoy the finger print feature.
Best,
Katie
Surface Customer Care
Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works super well, fast, beautiful screen, perfect size
I would recommend this to a friendSurface for the Cloud!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work, home, on the go, microsoft cloud services, your information is with you at all times!
I would recommend this to a friendFast RAM speed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and clean touch on the keypad, which it came with an Ethernet port
I would recommend this to a friendStudent requirement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints yet. My child has been using it for summer school program.
I would recommend this to a friendgood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall it is a good product, with a processor that works really well and has incredible performance for the price
I would recommend this to a friendThis laptop is Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the gold color and I love it , is the perfect size . Is not heavy!
I would recommend this to a friend- Cons mentioned:Storage
Not bad. Little expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad computer. A little expensive for the amount of space and ram. Prone to sticky keys.
I would recommend this to a friend SO PLEASED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop!! It's everything and more I was wanting!!!
I would recommend this to a friendNew Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was needing a new laptop to take care of my issues and it is serving those issues.
I would recommend this to a friendGreat Computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! This computer looks really nice and functions very well for my my needs.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous laptop was bigger and this one seems to be a better fit for my use.
I would recommend this to a friend