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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 487 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it for school and its amazing. I would definitely recommend it to college students if they need a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with a Surface Go 2 tablet with the Pentium processor. Excellent device but did not have the processing power I wanted. Moved to this laptop with the Core i5. No complaints. As a teacher I wanted a small, light device to use to attach it to a projector in the classroom. I use it to create Word documents, PowerPoint presentations, email, web browsing. For these tasks, the performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compute , lightweight and easy to take on the go. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Lot of power packed in a little package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, weight, speediness and the color. Perfect for someone like me who's on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    Great laptop. Small size. Fast. Easy to use. D

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Small size. Fast. Easy to use. Don't like Windows 10 new S Mode.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan – We're glad that you're a fan of how easy it is to use your brand-new Surface Laptop Go. We hope you continue to enjoy using it. Hope that helps, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightest computer I've ever used. Doesn't get hot on my lap. Easy to set up & use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, have had no issues with performance in the weeks I’ve had it. Setting up is quick, computer runs fast, has plenty of space in it, and battery lasts for hours. Purchased in the blue color. Bought as a computer for college but due to how impressed I am I use it for more than just school work. Already updated to the Windows 11 program and the interface works perfectly with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best and fastest person laptop I ever own. It a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good quality for school

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but works really well for a laptop. Scratches easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I have used do far. Lightweight, fast easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Microsoft Surface Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, speed and weight found with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this device. While I am still learning the ins and outs of it, I love the compact size, which still has a large screen and nice keyboard. It is absolutely perfect for on the go and at the desk. I did buy a riser for when I have it on the desk and may also buy a separate keyboard and mouse to use with it when I’m not on the go. Overall, very happy with the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and convenient size! Perfect for school and work!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great labtop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this labtop. Its FAST, feels strong n steady. The keyboard keys are very comfortable when type. My brother who in an IT told me to buy this labtop with bigger storage n he set up the labtop for me. So happy i got this labtop with 12 months no interest. Thankyou bestbuy for the easy no interest payments.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Wife loves this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife, who had been using a Surface Pro 3. She loves the Surface Laptop Go. It is lightweight, so she does not find it cumbersome. The 256GB SSD, is super fast and has more than enough storage for her. The Surface Pro had only half of that and she often had to delete items to keep from exceeding that. This is a great machine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing your thoughts and feedback. We’re thrilled that Surface Laptop Go is a good fit for your wife. We hope it continues to serve her well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microsoft-Surface Laptop Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, I love the added security of biometric (fingerprint) in addition, to the standard password security, and love the compact size, great to have on business travel. 8GB was enough for my needs, but I am glad the option of 16GB and 32GB, was available, even though it would have cost $$$ more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, light laptop for writing and presenting.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a small and light laptop. Works really well for presentations, writing papers or preparing presentations. Etc. Don't expect to use it for large video conference sessions, and run outlook and edge and Firefox at the same time. The processor is not meant for that, and neither is the 8gb Ram.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    MS Surface Laptop Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really LIKE this laptop! I am still figuring out it's features, being a non-savvy tech user. It is the perfect size and weight, and is working Great so far. I do need to revisit with one of the Geek Squad pros to get some explanations, better understanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Light, very fast and easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alexandra,

      Thank you for sharing your thoughts on the Surface Laptop Go. We love to hear that it is fast and easy to use. We hope you continue to enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School Work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for doing my school work and personal use

    I would recommend this to a friend