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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 487 reviews
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Light but Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the small size. It is light, but the metal shell makes it tough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I’ve had it for a couple of years. Works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use . Love that is super light. I take it every where. All it’s features are very useful

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced lightweight laptop. Performs very well with fast response time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an apple guy, needed a PC for work. Easy setup, super light weight, great speed. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST HAVE. SUPER FAST AND EASY TO USE. LIGHT AND CAN FIT IN BACKPACK.. MUST HAVE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Really portable and has a great screen. And the keyboard is really good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re delighted you love the graphics, and portable design of your new Sandstone Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 4 out of 5 stars

    After a year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year of buying this laptop and still running very well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Love my surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Great battery and fast. Bought it for school and is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom and she really likes it. Super light weight and great to use on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Highly Recommend - well worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface is easy to use, lightweight yet powerful. Great work or study computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small Business Equipment - Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our small business. My partner raves about how fast it is compared to his last computer! It's my second MS Surface and I've had good use from both. There's a lot of internet work, databases, and basic MS Word and Excel work on these - definitely recommend this computer! The only category to "ding" is ease of use - sometimes MS Windows makes things harder than they have to if you aren't an IT expert!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this small laptop for personal us and it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals everyday

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deals every day and excellent service professionals team

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Go vs. Go 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for several weeks and it has been amazing. Because its newer version has almost the same specs as it, this was the better purchase. The processors are only a generation off from each other, and that is honestly the only noticeable difference. For any college student looking for a laptop, I recommend this one

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Small & lite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of the Microsoft Surface ,it fits on my lap comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is smooth, I enjoy working with it and w will definitely buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast and great on battery life excellent laptop

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! This laptop is great. Small and lightweight. Great for travel

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re glad that Surface Laptop Go’s lightweight design is perfect for your travel needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Powerful and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick start up, everything works, super light and good battery life

    I would recommend this to a friend