Customer Ratings & Reviews
- Model:
- THJ-00035
- SKU:
- 6428994
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Sandstone is the way to go.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little laptop. I love everything about it, color, weight, thickness. I really like that the cooling fan is not on the bottom, Pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Weight
Best laptop!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this laptop! It’s perfect for getting all my work done, and is light weight so that I can take it everywhere! The color is gorgeous and I am constantly getting compliments on it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jess,
It's wonderful to hear that you love your new Surface Laptop Go. We're glad that its lightweight design perfectly fits your needs, too. Thank you for sharing your experience; we hope you enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use
Light, Portable, &n good sales price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is light and portable. does what it intended to do. The thing is with 3rd party Apps, Windows does not allow for install
I would recommend this to a friend - Pros mentioned:Speed
Surface laptop go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop, I've gotten so many compliments on it. It’s so light to carry everywhere And very fast. Im glad i bought it. Not to mention it’s beautiful color :-)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello - We're delighted that you love the speed and portability of your new Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Speed
Great for tweens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my two teen age kids and they love them! They upgraded from Chrome books to this and are so happy. Even purchased separate colors so less arguing.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We love to hear that you are happy with the upgrade. It is awesome that both of your kids are enjoying the Surface Laptop Go. Thank you for sharing your thoughts.
Best,
Katie
Surface Customer Care
- Pros mentioned:Battery life
Great laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is overall a great device. I love the ice blue color. The battery lasts a while and the storage is good.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect for all use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get a laptop for school and this one is the best!! It was setup and ready to use in less than 30 minutes. Highly recommend!!
I would recommend this to a friend - Pros mentioned:Ease of use
Pleased with the product and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop, easy setup and works great. If you’re going to go with a PC, Microsoft is the best. Customer service team in store is top notch.
I would recommend this to a friend Great Laptop Saddled with a Terrible Display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 4 or 5 star review if it weren't for the absolute trash display. Sub 1080p resolution, low color depth, and a weird, persistent tearing issue that makes scrolling jerky and awful. Great build quality and excellent keyboard, I will say.
No, I would not recommend this to a friendSurface Laptop Go - 12.4" Touch-Screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a christmas present, I haven't opened it yet ...but I saw it in the store and it's super cute. I promise to come back and updated my review.
I would recommend this to a friend- Pros mentioned:Ease of use
Love love love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this computer!! Super easy to set up and use. I love the ability to have a touchscreen and a keyboard. It makes my work that much easier and enjoyable!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It is great to hear that the Surface Laptop Go was easy to set up and use for you. Thank you for sharing your thoughts. It is awesome that it is so helpful for all your work needs.
Best,
Katie
Surface Customer Care
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter as a Christmas present. After spending some time setting it up, I wouldn't mind getting one for myself as a lightweight device for work or just casual use around the house. The premium build quality is outstanding. I like the Windows Hello fingerprint option - seems to work great. There are some tradeoffs when compared to the Surface Laptop 3 that I use such as lack of Windows Hello camera and backlit keyboard, but those aren't deal breakers. The one slightly negative thing I noticed is that you have to have a pretty good grip on the device when trying to open the lid.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything we were looking for and so far is an excellent choice. My daughter loves it and is able to work seamlessly with different apps.
I would recommend this to a friend - Pros mentioned:Size
Great little take along
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little lady… it’s perfect for on the go and gets everything done that I need! The touchscreen is fun and easy to use.
I would recommend this to a friend - Pros mentioned:Size
Just right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted more than a tablet but not a full-blown laptop. This was a perfect compromise. Not too big. Not too small. She lives it
I would recommend this to a friend - Pros mentioned:Speed
Microsoft Surface Laptop Go
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop on a whim when my other broke during college finals week. I am love it and am even happier with it than expected!
I would recommend this to a friend - Pros mentioned:Weight
The perfect laptop my college student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is light weight and serves all of my college student’s needs! Would recommend to others.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop does everything that I need. It is attractive and easy to carry from room to room. I have had some difficulty with getting the charger to work.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. If you still have an issue with the charger, our team at Microsoft Support may be able to help. Please contact them here: https://support.microsoft.com/en-us/contactus/
Cheers,
Chuck
Surface Customer Care
try it yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is amazing. i love the system. microsoft never fails to impress. i assure you once you have a hands-on you'll love it too.
I would recommend this to a friend- Pros mentioned:Ease of use
Middle school kid approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is very thin making it very portable. It has all the apps that my middle school kid needs and was very easy to set up.
I would recommend this to a friend