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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 792 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 792 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop after a company lay-off. I was not sure what to buy with so many choices. I didn't need a laptop for anything heavy duty. I need to write a letter on occasion, gather information in Google, and mess around with excel. This Microsoft -Surface Go 2 is perfectly compact, The sound is nice, and the display is more the adequate. I recommend this PC to anyone who desires a PC without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Review Microsoft surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and reliable! I use it everyday for my college work and it never fails to impress me. Very portable and high speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I LOVE YOU

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS COMPUTER WITH MY LIFE, only downfall is the charger falls off easy and after some time if you drag the computer against surfaces the rubber gripping pieces fall off. They come unglued from the bottom, i highly recommend picking it up instead of sliding it or putting something on the bottom to protect it. The corners will also get dinged up so just get something to protect it. I have this computer in silver at work and I can not tell you how much I love having the touch screen. This color sandstone (light pink) IS SO stinking CUTE!!!! once you go touch screen, you will never go back…..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It’s giving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far no complaint, I wanted a Mac but this is better in my opinion it’s the MacBook cousin

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MacBook Dupe

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this computer. My old HP gave out and I wanted an upgrade without spending the price for a macbook. This computer has all the same qualities and looks. I have gotten so many compliments on it or people thinking it was a macbook

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    MY Fav!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this touch screen. It’s just so smooth in size and weight. I take it everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Go 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface laptop is essential for college considering that I can utilize apps like Word, Excel, and Powerpoint for most of my assignments. The sandstone color is beautiful and I'm able to personalize my laptop with a cute clear case and stickers. It's actually quite affordable and would recommend to anyone. :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review On Microsoft Surface Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. I definitely recommend. The size is perfect for college. And it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent for the basics

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for five months now, and I've run out of space. I'll have to look into it further, but it is a decent laptop; you just have to use it for schoolwork or business. If you want to use it for creative projects, like I did, you can invest in extra storage or buy something with more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super great. I use it for both college and personal use with no issues. Can run big games as well as runs fast. I would 1,000% recommend this to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I'm on the road a lot and this computer fits my needs. Is not too powerful, however, but I have my desktop to compensate for that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it!! This laptop is thin and advanced, you could use your fingerprint instead of typing out your password!! It’s fast and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Packs a punch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: compact, easy to use, lightweight Cons: keys are small, shallow and close together so it really needs a separate keyboard if you plan to use it much Con: there are only two ports so you pretty much need to aim for mostly wireless or bluetooth compatible monitors, keyboards, printers, etc. Con: battery dies in less than a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked smoothly one of my favorite laptops i've owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop! Long lasting battery and very convenient for college students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface are super!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface laptop! Am use one in my job as a register computer and my personal for University and is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third times a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go through a few of these before getting a decent one. The first one wouldn't turn on (even after being charged). The second one turned on but it wouldn't charge. They even tried a brand new charger. The third one works great. The sage color is not very sage. It's basically grey. I would have liked it to be more sage. The Best Buy staff was great although I had to drive to multiple locations for the whole ordeal. They told me sometimes there is just a bad batch of them so I waited a week and got the third one shipped instead of pickup. So far, I'm pretty happy with the Surface 2 Go!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect and Best Buy ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! Very fast, touchscreen works great, lots of memory. And so so cute!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing and fast use it for everyday college work highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop rhat does everthing i need. Love the color too!!

    I would recommend this to a friend
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