Customer Ratings & Reviews

Fairly slow and not great. There are better options for the price. Also, please not that it doesn't have many side inputs like USB.

It's a great laptop, however it gets heated quickly.

Not worth the money. Slow. No lighting on the totally blackout keyboard. Tinny feel to the casing. I gave it back to them.

Has all the basics to do most activities. Short battery life and slow charge.

My camera stopped working , same for my sister . I’m not sure why

Nice little machine for traveling but no built in Bluetooth.

I really like this computer however the battery life is not great.

Very small. Returned it instantly, didnt try it out, it is the exact size of a cheez it box. Would be great if you were looking for a small laptop for a child, wouldn't recommend for schooling.

I know this is supposed to be the budget option for surface, but man oh man disappointed. They seem to hide, bruh the fact the surface pen does not work. After hours of trying to figure it out found on an online forum this seems to be the case. The pen will connnect, sync but not respond. Rather irritated and feel duped.

I was really disappointed my Surface screen cracked almost immediately after I bought it, with barely any use or pressure. For the price, I expected better durability. I take care of my devices, so this was frustrating and unacceptable. Definitely not what I expected from Microsoft.

It’s a Xmas gift so I won’t have a clue until after next year.

Super slow computer not functioning well at All. Nice color.

I purchased this computer. It is awesome. But after having to have it replaced four times, I asked if they would upgrade the next one to the Surface Studio 2. They said “NO.” They sent me the next one and when I went to download my software that I use, the computer couldn’t find the operating system. I called the Geek Squad desk and told them I have lost all confidence. I have every Microsoft Laptop they make. I didn’t want my money back. I just wanted a computer that worked. They ended up refunding my money. I bought a Lenovo ThinkPad. It was almost 3 times less expensive. What a bummer for me. I have every accessory for Microsoft computers.

I'm a daily user of Apple's M2 Macbook Air and have been a Macbook fan for some time now. Still, I fondly remember my Surface Pro days and am always keeping one eye open on what Microsoft is doing in that space. I think a well-built entry-level Windows PC like the Surface Laptop Go 3 is a really compelling product. This particular model comes with a 12th-gen Intel i5 processor and 8GB of RAM. For every day tasks, the performance provided by the CPU and RAM are totally sufficient. There is a very slight lag between (for instance) clicking on a Youtube video and the page loading, but it's easy enough to overlook if you're not in a hurry. Still, the lag is there, so if you're looking for super-snappy performance, this isn't the device for you. And that probably sounds like an overall negative statement–but honestly, it's one of the only things about this laptop that I dislike. I remember my first "real" laptop, a 13" Dell Latitude from the early 2010's. It only had a 1366x768 screen but at the time, it was an awesome device and the perfect size for mobility (again, for the time). To this day I maintain that 13" laptops provide the ideal balance between mobility and productivity, especially with the availability of higher resolutions. The Surface Laptop Go 3 has a max resolution of 1536 x 1024, and the 3:2 aspect ratio is a lot more enjoyable than I thought it would be. Just looking at the numbers, that resolution is a little underwhelming–but the aspect ratio is what makes it usable, as the laptop provides more relative 'height' in your work experience than other traditional 4:3 or 16:9 screens. The display itself is a 12.4" touchscreen, under the aforementioned "ideal" laptop screen size, but close enough that it works. Personally, I don't particularly care for touchscreens on laptops, but understand why people are drawn to them. This panel is plenty responsive, but I'd like to see some more optimization of the software when engaging text fields on the touch screen to prevent the onscreen keyboard from popping up automatically (I'm sure there's a setting somewhere in the Windows UI that could prevent this, but I'm not a huge fan of the redesigned settings app on Windows 11). The keyboard and touchpad experience are really good. The keys have plenty of travel but still feel great while typing. The touchpad could be a bit larger, but space is limited due to the size of the chassis. Similarly, the keyboard, while a good typing experience, feels a little bit cramped; Microsoft defines this as a "Full-size keyboard with large, precision touchpad" but I'm not sure I agree. Still, it's relatively easy to adjust to (even for me, who has pretty big, meaty hands). I/O is limited to a single USB-A, single USB-C (which can also used for power), and a headphone jack; this should be fine for a lot of people, especially for lighter tasks like web browsing, email and the occasional video call. Microsoft also includes a power adapter with their proprietary connector in the box. Microsoft claims 15 hours of battery life, although my experience makes me think that number is over-estimated (your mileage may vary, as with all battery life claims). Overall build quality is good–mostly (if not all) plastic on the outside, but this helps keep the weight down; depsite its construction, it feels extremely rigid. The most compelling piece here is the price. The screen might be a little small for some users, but as an entry-level laptop for $800, you could do worse. I don't love the Windows 11 operating system generally speaking, but like anything else, once you get used to it–and configured how you like it–the experience is good enough.

This Microsoft PC has been awful. After just over one year of use, the mouse is sticking and so is the power button. We are going to have to replace it with a new one, so I recommend buying an extended warranty if you want this machine.

I'm a pretty big fan of Microsoft products - I loved my Surface Pro 2, and then the Surface Pro 4, and now my main machine is the Surface Laptop Studio, which so far is the best Surface product I've owned. However, do I really want to travel with such an expensive laptop? Do I want to risk damaging it in taking it outside of my home? The answer to that - NO! It's way too valuable to risk damaging or getting stolen on trips. So what to do? You get sometime smaller, lighter, that would be relatively "okay" if I lost it. Enter the Surface Laptop Go 3, it's nowhere near as expensive as the Laptop Studio, but that also means it is nowhere near the quality. I love the weight, the feel is very nice, has a touch screen, but no pen support (because really, if you can't fold it down to a tablet, then there is no point to using a pen at an awkward angle). The keyboard feels pretty good, but it's not backlit like the Studio, so it's harder to type at night to see keys. The trackpad placement and size is good, but oddly, not as smooth as the Studio - it's not terrible - it just requires a slightly lighter touch, which is not bad, but noticeable when switching between the two laptops. With a "budget" PC like this, you're not going to get great internal specs either. Will it handle web browsing, movie watching, working w/Office or CRMs - of course! It's fine for all of that! Will it handle gaming? Not graphic intense games, I installed Fortnite on it, so I could join in on a game or two while on vacation, but as soon as I started an actual game - it struggled incredibly and was quick to really heat up, regardless of the low video settings I had set. That's a bit of a bummer, I was hoping it would behave at least as good as a Switch (which struggles as well). And again, with the price comparison, I get it, it's not meant to be as great. It's not going to get you intense gaming, but it is a good lightweight work computer. I will definitely use this for work/casual browsing on trips and leave my Surface Studio safely at home. Pros: Not incredibly expensive Very lightweight Great battery life (on casual work/browsing) Touchscreen Cons: i5 chip 8GB base RAM non-backlit keyboard no gaming Trackpad requires lighter touch If this is a secondary machine, this is great. If you want to make this just your work machine, that will also work (unless using apps that require an i7, then this is under powered). If this is going to be your work AND personal (w/gaming) machine - then this is not the PC for you. You'll want something a bit more powerful.

Sleek and Sustainable Design The Surface Laptop Go 3 sports a top made from anodized aluminum, while the base combines aluminum with polycarbonate composite, integrating glass fiber and post-consumer recycled content. This makes for a sturdy yet lightweight laptop that's as kind to the environment as it is to the eyes. Portability Perfected Weighing just under 2.5 pounds, this laptop's ultra-portable design makes it an ideal pick for those who need a powerful device on the go. Performance and Connectivity With an Intel Core i5 processor, up to 8GB RAM, and a storage capacity of 256GB, the Laptop Go 3 delivers on performance. Whether for work or entertainment, the speed and responsiveness are commendable. Long-lasting Battery The promise of up to 15 hours of battery life is no small feat, and the fast charging feature is a lifesaver during back-to-back meetings or long flights. A Symphony of Features The Omnisonic Speakers paired with Dolby Audio Premium create an immersive sound experience, whether enjoying a movie or jamming to your favorite tunes. Advanced Security and Accessibility With Firmware TPM 2.0 and Windows Hello sign-in integrated with a Fingerprint Power Button, my data feels secure and easily accessible. Inclusivity at its Core The device supports the Surface Adaptive Kit and Microsoft Adaptive Accessories, making it a versatile choice for various needs, including those requiring accessible technologies. Enhanced User Experience Vivid Visuals and Touch Display The 12.4" PixelSense touch display is a visual treat, providing clarity and the perfect canvas for any task. Studio-Quality Audio The dual far-field Studio Mics ensure my voice is crystal clear during video calls, and the Voice Clarity feature is excellent for recordings and virtual meetings. Connectivity Options Connectivity is never an issue with various ports, including USB-C, USB-A, a headphone jack, and the Surface Connect port. Software Suite Preloaded with Windows 11 and Microsoft 365 Apps, along with trials for Microsoft 365 Family and Xbox Game Pass Ultimate, it is equipped to handle both productivity and leisure activities straight out of the box. Conclusion The Microsoft Surface Laptop Go 3 is a testament to Microsoft's commitment to performance, security, and design. Its build quality, battery life, and thoughtful features like the ambient light sensor and replaceable components for serviceability make it a standout device. Whether for work or play, the Surface Laptop Go 3 has proven to be a versatile, robust, and delightful machine.

I'm just a regular middle-aged guy who needs a laptop for work and leisure. The Microsoft Surface Laptop Go 3 has been a game-changer for me. It's got a 12.4" touch-screen, Intel Core i5, 8GB RAM, and a 256GB SSD. Let me break it down for you in this quick review. Portability (5/5): This laptop is super portable. It's compact and lightweight, making it a breeze to carry around. Whether I'm off to a cafe or moving from my home office to the couch, it's my trusty sidekick. The sleek Sage color and solid build add to its charm. And the battery? It's a beast! All-day power without searching for an outlet. Battery Life (5/5): This laptop's battery life is fantastic. It powers through my work, web surfing, and video calls all day, and there's still juice left for my evening Netflix binge. No more worries about running out of power! Ease of Use (5/5): The touch-screen is sharp and responsive. Typing on the well-spaced keyboard is comfortable, and the backlit keys are a nice touch. The trackpad is smooth, and Windows 11 is a breeze to use. Windows Hello facial recognition is a game-changer. Work stuff is a breeze, and it supports the Surface Pen for notes and doodles. Versatility (5/5): This laptop is a powerhouse. It handles work, web, and more with ease, thanks to its Intel Core i5, 8GB RAM, and speedy 256GB SSD. The touch-screen adds a whole new dimension to my experience. It's versatile and has great connectivity options with USB-C, USB-A, and a headphone jack. The built-in speakers are surprisingly good, and it's ready for external speakers or headphones if I want more oomph. Final Thoughts: The Microsoft Surface Laptop Go 3 is my go-to for work and play. It's portable, with incredible battery life, easy to use, and versatile. If you want a stylish, reliable laptop for all your needs, this is the one for you. You won't be disappointed!

Product doesn’t work False advertising It’s show open box never said it’s used

Hate this computer. Wish I’d gone with apple Bought the Microsoft software and it’s awful…clunky and loaded with their proprietary search and constant upselling.