Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 11. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 12. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 13. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 14. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 15. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 17. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 38. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • The image features a laptop computer with its keyboard open, showcasing the keys and their arrangement. The largest text visible on the keyboard is the "Esc" key, which is located at the top left corner. Other keys include "Tab," "Q," "W," "A," "S," "Z," "F," "N," "D," "X," "C," "V," "B," "N," "M," "J," "K," "L," and "U." The keyboard also has function keys, such as "F1" through "F12," as well as the "Ctrl," "Alt," and "Fn" keys.
  • The image features two laptop computers, one with a silver keyboard and the other with a gold keyboard. The silver keyboard has a larger text size, making it more prominent in the image. The gold keyboard is positioned next to the silver keyboard, creating a contrast between the two. The image showcases the different colors and text sizes of the keyboards, highlighting their unique features.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop Go 3 Sizzle Video video 0 minutes 30 seconds

Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue

Model:
XK1-00059
SKU:
6554722
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Laptop Go 3 for its portability and overall performance. Many appreciate its compact size, lightweight design, and long battery life. The touchscreen and other great features are also well-received. However, a few customers have noted that the laptop can get hot quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 648 reviews
  • Pros mentioned:
    Overall performance

    Excellent laptop with acceptable price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as expected for what I need and more it is working fine with me

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Would not buy again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not been a very good computer, which is surprising because we have always liked Microsoft. The computer glitches and overheats all the time.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer. Im a court reporter. This works fine.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop!! Great for schoolwork and socializing.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard backlighting

    Pretty good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a backlit keyboard. Other than that, very mac like

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Compact deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and good, stylish can perform any tasks easy to carry

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Convenient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and compacted. Thouch screen works good

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Platinum

    I would recommend this to a friend

  • Good laptop, if you don't need backlit keyboard.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop, the only complaint we have is the lack of backlit keyboard. The screen image quality is FANTASTIC.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    I would recommend this to a friend

  • Good but pricy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but a bit pricy for the hardware that it has.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend

  • Love the surface!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we have purchased for our granddaughters for school. They are very happy with everything about this product. We are also happy with the durability of it.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    I would recommend this to a friend

  • Love It

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t afford a Mac book then I recommend you get this laptop, My Daughter use it for college and she loves it

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend

  • New Microsoft Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microsoft was looking for something affordable and that would do what i wanted it to. Im in college so having a laptop is a must and overall my new laptop has been amazing and extremely helpful.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buy and their workers for being so kind and understanding!! I’m so happy I got my laptop for college and got great recommendations from each employee.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop the only thing was that I wasn’t able to change any passwords or use my fingerprint on the laptop, but I found out it’s something wrong with an update Microsoft did. Hopefully on the next update everything works correctly again.

    I would recommend this to a friend

  • College ready

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s a touch screen, it’s lightweight easy to carry fit in a backpack pretty color

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Platinum

    I would recommend this to a friend

  • Surface

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it’s speed is great, sandstone color is like pink and gold great features

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend

  • Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for a few months now, sometimes the sound doesn't align with media that well but it has the expected functions of a computer. Not the greatest laptop in the world, but good for the price. The screen is touchscreen and the keyboard is great for my small hands.

    I would recommend this to a friend

  • Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface seems to be a very nice unit.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend

  • Laptop Review (Student Edition)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for over a month and it has been really good. Helpful for school with good sound and screen quality. My only complaint is the battery that I feel goes pretty quick while doing homework. Overall it’s been really a good change from the MacBook.

    I would recommend this to a friend

  • Nice computer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was our first experience with Microsoft surface laptop computer. Over all it is a good one. Easy to use and still learning to handle it. The weight is light and can put it into my bag. Charge is fast than other type of computers that I have used before. Looks nice and clean.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone

    I would recommend this to a friend
Page 25, Showing 481-500 of 648 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.