Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 11. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 12. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 13. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 14. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 15. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 17. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • Alt View 38. Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue.
  • The image features a laptop computer with its keyboard open, showcasing the keys and their arrangement. The largest text visible on the keyboard is the "Esc" key, which is located at the top left corner. Other keys include "Tab," "Q," "W," "A," "S," "Z," "F," "N," "D," "X," "C," "V," "B," "N," "M," "J," "K," "L," and "U." The keyboard also has function keys, such as "F1" through "F12," as well as the "Ctrl," "Alt," and "Fn" keys.
  • The image features two laptop computers, one with a silver keyboard and the other with a gold keyboard. The silver keyboard has a larger text size, making it more prominent in the image. The gold keyboard is positioned next to the silver keyboard, creating a contrast between the two. The image showcases the different colors and text sizes of the keyboards, highlighting their unique features.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop Go 3 Sizzle Video video 0 minutes 30 seconds

Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue

Model:
XK1-00059
SKU:
6554722
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Laptop Go 3 for its portability and overall performance. Many appreciate its compact size, lightweight design, and long battery life. The touchscreen and other great features are also well-received. However, a few customers have noted that the laptop can get hot quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-648 of 648 reviews
  • Pros mentioned:
    Overall performance

    Bang For Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little laptop. Does everything i ask of it. Highly Recommend!

    I would recommend this to a friend

  • some are defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but be aware some come defective. I had to exchange twice before I got a good one. The last 2 laptops' screens would freeze, and then they'd restart, a couple of times a day! It's been 3 months and this laptop hasn't given me any issues.

    I would recommend this to a friend

  • Surface 3 Go laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money! Easy to set up. Exceeds all my needs.

    I would recommend this to a friend

  • Surface Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer!!! Easy to use. Would highly recommend

    I would recommend this to a friend

  • lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service, we were explained the different options.

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    I would recommend this to a friend

  • Cindy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, price was great discount was great.

    I would recommend this to a friend

  • This machine will not last past 18 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a while, then complete OS corruption - wide static lines across the display rendering it unreadable, will not boot from bootable USB recovery drive, reset did not work. It does not have issues until the OS loads (no problem in BIOS settings). Win11 is rather horrible, and this laptop seems to have severe hardware issues (bad RAM or display adapter?)

    This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage

    No, I would not recommend this to a friend

  • bad laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible laptop. keeps glitching battery doesn't last long and keeps saying i don't pay for Microsoft 365 when I did don't get it not worth the price.

    No, I would not recommend this to a friend
Page 33, Showing 641-648 of 648 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.