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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 484 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop Studio as a versatile device with a fantastic keyboard, fast performance, and a beautiful display. They appreciate its ability to function as both a laptop and a tablet, making it suitable for various tasks. However, some users have concerns about its battery life, weight, limited ports, and premium pricing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 484 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer definitely recommend for college students it’s not too heavy and it’s really nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with fantastic graphics. Easy to set-up for middle age customers. I am pleased with my purchase :)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Surface Studio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is excellent. Battery life is disappointing. When using it goes to low battery alert within two hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for small business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for my small business. Super easy to use out of the box. Fast speed and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Surface Studio just what I wanted. Easy to work with. Touch screen is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    MS Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall, a good match for apple laptops. Love the speed and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and i like how i can take notes on one note and its a very powerful laptop

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microsoft surface, excellent look and feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is so good and covers the warranty, I really liked the product and loved the slick look

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***Let me preface this by saying I placed this same review on the wrong version of this laptop-it should have been for this version instead-as I returned the one with smaller storage and RAM***I have purchased several surface devices over the years including the Surface Pro, Surface Pro 3, Surface Book 2, Surface studio, all versions of the Surface Pen, and now this. Every single Surface device I have ever owned gave me a WOW factor and they actually still give me that feeling from time to time. I can't quite put my finger on it but this device DOES NOT do that for me. I would have much rather had an upgraded Surface Book that detaches with a Surface Pro stand attached to the back of it. The adjustable screen just feels too floppy and unstable-in fact this is my second time trying to type this review because I tried to adjust the screen the first time I was typing and every page I had open literally disappeared from that slight touch. That has happened often with this device and I find that I keep this put away and use my Surface Book 2 more instead even though it does not run Windows 11. I didn't think I would ever steer away from Surface products but this one has me looking for other, more compelling laptops, especially at this price point, that will give me that excited, can't wait to use my new laptop feeling. This is just, meh. Not excited-actually pretty disappointed, and I am a Surface fangirl.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer! It is fast, easy to set up, and has incredible graphics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few screen glitches. The screen randomly turns black even when audio is still playing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2-in-1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is exactly what I wanted it to be. I couldnt ask for a better 2-in-1. I returned two newly purchaced for this becuase it was what I had ideally wanted in the fIrst place. It released right after I purchased the the other laptops. I was lucky that I purchaced through best buy and I was able to trade in my original purchace, less than 30 days after the retun date, and get this perfect dream of a tablet laptop combo.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah – We’re thrilled that you’re enjoying the functionality of your new Surface Laptop Studio. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Keyboard quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Almost PERFECT but missing some things

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Studio Laptop is a device for anyone wishing their tablet was a computer because a particular software isn't available in your favorite mobile ecosystem. Maybe you are a student who likes to decompress by sketching or you have dreams of drawing or designing. Maybe you are a notetaker? This model is actually the sweet spot in the lineup for value and performance. It can provide a tablet/legal pad writing experience like no other by just using a magnetic slim pen. I love the versatility, adaptability, and portability in my daily workflow and all without compromising too much. Had a long day? This can be your media consumption device as well. You can get by with a gaming session on most games using high settings and get respectable to decent fps. This isn't a gaming laptop, but it can be one in a pinch. This is directly tied to its weakness as a gaming laptop. That is where the Achilles Heel, with all this greatness, comes into the picture. Maybe it was done to preserve another product line, but choices are always good for clients, especially in the GPU department. The overall value proposition is excellent, and the versatility is unmatched for a device like this - a laptop. The screen is a 14.4" 120hz IPS Pixel Sense display panel with a 3:2 aspect ratio of 201ppi, 500 nits of brightness, and Dolby Vision capable. Windows 11 home is installed out of the box on a build with i7-11370, RTX 3050ti 4GB DDR6 RAM, 16GB RAM, m.2 SSD with half TB of storage. You don't get much regarding I/O with only 4 ports on the machine - 2 Thunderbolt 4, 1 3.5mm headphone, and Surface Connect port. The keyboard is backlit and offers an excellent typing experience Surface keyboards are known for a nice big touchpad with haptic feedback. WiFi 6 and Bluetooth 5.1 to go with a 1080p 2MP AI-powered webcam with Windows Hello IR. For me, there is a HUGE compromise that you must accept by making this purchase - that is, the GPU selection (or lack thereof) and the ultimate choice of the RTX 3050ti for the build. I am sure there were reasons this was chosen - potentially involving the chip shortage - but the very least many would expect as a "budget" GPU for creatives would be an RTX 3060ti. The RTX 3060ti is beefier in performance, and you would also be able to pitch this as a gaming-capable PC. The true DO IT ALL device. For video, the lowest compromise I would make is a 3060ti if it was me at design HQ. The performance increase is immense vs. the 3050ti, and I will leave it at that. Otherwise, this is a PERFECT machine for the traveling creative or professional. If you use a laptop, this is for you. If you use a tablet, this could be for you. If you use a tablet to sketch or design things, this can be for you. Students and corporate executives, this is for you too! This is so versatile, it could cannibalize other parts of the laptop/PC/tablet market in a few years with proper development and vision. I like what I see here and look forward to developing this new hinge and other upgrades to this new device. Thoughts for Improvement -Volume buttons - When I use this in any mode other than laptop mode, I find myself searching for and wishing there were buttons for volume on the right or left side of the screen. It is a pain to swipe up in the taskbar to adjust the volume with the icon or in-app volume controls. I look for a tablet experience blended here as well for the perfect blending of the surface lineup. Tactile volume buttons would be a plus. -GPU choices - 3050ti is not the best choice if this is geared towards creatives. The minimum we should see is a 3060 for machines geared towards creatives. There are no options to pay for more powerful cards like the 3060/70/80, which is my biggest complaint. The card is just OK, more than enough for an everyday user, but power users are looking for at least the 3060 as their budget options. While this is fantastic for art and just decent at gaming, this is a well-rounded machine weakened by the graphics department. -Pixels missing - This is a nit-pick, but the corners are rounded on display, and you lose pixels of a square screen. Parts of the mouse cursor disappear, and the rounded corner is not taken into account. This could be a problem for creators and editors who look at every pixel at the edges of the display. Most will not be bothered or even notice this at all, I am sure. - Upgradability w/ access door - This isn't very consumer repair friendly after supporting it. The backplate is thin and surrounded by lots of sticky tape, but if you are skilled and can watch a video, you can do it yourself. With a platform base, I would expect the EASIEST way to upgrade this machine is to make an access door/s. You will need to be highly skilled and think it through before attempting, or you will break the bottom plate. This is a Microsoft "job" most shouldn't try. -Poor I/O #donglelife - I/O selection is poor and very basic. This means you will be signing up for #donglelife. Another thing I do not like is the fact the ports are on both sides. I would have liked to see everything on the left side to avoid wires on the right where you may be using your mouse. -No SD card reader - no SD Card slot, only 2 USB 4 Thunderbolt USB-Cs, a 3.5mm headphone jack, and Surface Connect port, that's it? Again, this big platform should be filled with I/O since it gives the appearance of a docking station. -Colors - I wish there was a matte black option to match the Slim Pen 2. The fact there isn't a platinum Slim Pen 2 is not a good look. You have a black pen standing out against a platinum laptop. I thought this was about planning and keeping things "at the center"? A black pen "at the center" of my laptop is an eyesore in my opinion. A quick and easy fix and probably already in the works. -Matte screen option - I wish there were matte and gloss screen options; indoors, the glossy screen is very reflective and distracting. Outdoors, don't even try! -Brighter display - I'd like to see up to 1000 nits if we are shooting for creatives. Many get inspiration from the outdoors, and drawing outside on a sunny day is tough sometimes between the reflective display and low brightness. My Wish List for Next Rendition -8 Core CPU maybe even AMD option -RTX 3060ti minimum for the GPU with higher options up to 3080. -Additional SSD M.2 slot and removable access door. -4 USB-C and maybe 1 USB-A -Brighter Screen with a matte option Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work and play laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, don’t really have cons aside from not being upgradable. Speaker was surprisingly good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quirky and Good Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! Useful and quick. Screen is wonderful. Quirky and use upgrade from my Gen 1 Surfacebook. I do like quirky and different from the run of the mill laptops. I also like I can run MS Flight Simulator from my Xbox Game Pass. MS could've added additional ports USB/HDMI for some added value. I have an external port adapter that works well, however would've been nice due to the price point and where other companies include them. Good Upgrade would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for photo editing. This is the best bang for the buck. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand New Surface Owner, I'm very happy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly fantastic piece of machinery. My first time using a surface and I wanted a laptop experience as well so I decided to beef it up a little with the studio instead of the regular surface laptop. Stage mode is the star of the show for me, playing games on it with my xbox controller or watching movies / videos is amazing. The trackpad is best on any windows machine also. Great product, albeit for a premium price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer but its no Macbook. Its a bit buggy so the user interface seem clunky compared to the MAC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface laptop touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was good and as expected, it was easy to you and simple to configure

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Loptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the style and speed. Love the pull forward screen.

    I would recommend this to a friend