Customer Ratings & Reviews

Great laptop. Only issue is when opening the laptop the screen almost always opens up unless you are VERY careful. It is a bit annoying.

So far so good. It setup its self without a hitch. The only thing I don't like about windows is it also sets up the cloud. I don't like my info out there. Will have to delete this app because when windows updates...it turns it back on. After using for a bit, I had to do a hard reset on the network connection. The WiFi disappeared. Didn't even show the button to turn on or off. I went on to the internet to find a solution. It worked or I would have taken this in to the Greek Squad to fix. Other than that, I have enjoyed this new computer. Windows 11 installed from the factory is Much better than the upgrades on an older computer. I like the little bit larger screen on this as apposed to my old surface pro 6. I also like having a keyboard that is connected permanently. Less flimsy. Love the Pen that attaches magnetically under the lip of the keyboard and is always charged. It works great. The battery life does suck. I get maybe 4-5 hours. I am just reading emails or articles on the internet or surfing the internet. My Surface Pro got about 10 hours on battery before it got old and the battery died. A shame they will not replace the battery on these expensive computers. My Surface Pro was an i5 and this computer is an i7. There is a slight increase in speed/performance but not as much as I expected. Its not a big change for me. Since it was an open box purchase, I had my apprehensions as to making this purchase but I did get over $400 off with full warranty.

This Surface Laptop is quite powerful! It can play most games quite well! We also use it for 3D modeling. Works great with AutoCAD and Inventor.

I was looking for a daily Laptop 2 in 1 that could also do some light gaming. This ticks all the boxes and then some.

This is just great only having a glitching but i use it in tablet form doesnt do it in regular laptop mode so im just waiting on the update to fix that but im happy with it so far

Very pleased so far with this computer. It’s fast and quick on start up. Once I get a game on it I can tell you more but for now I am pleased with it.

This thing is a beast , definitely great for anyone that is looking for a laptop that can do it all , the image quality too on this thing super neat love it !.

Microsoft knocked it out of the park with this one, although if you want good customer service avoid best buy like the plague

I haven't been so excited about a laptop in a long, long time. This machine is a joy to use because of the many ways you can interact with this device. The most appealing thing to me about this machine is it's versatility being able to chew through power-hungry tasks as a laptop but then having the additional tablet and stage modes. I tend to use the tablet mode for more creative tasks using the Surface pen and then the stage mode when it comes to entertainment like watching Netflix. (The speakers are also quite good, and loud!) But the nice thing about all these modes is that the experience in Windows doesn't change - you still do everything that you can do in laptop mode, minus the physical keyboard of course, and there's also an on screen keyboard. The physical keyboard is probably one of the best I've used on a Windows machine with a great key feel and the layout is on point. The trackpad is responsive with predictable behavior and it works great with all the gestures that you can do with Windows 11. Quite intuitive. The 14.4 inch touchscreen display is super bright, I find the color accuracy to be pretty good, and the touchscreen, just like the trackpad, is responsive and predictable. The touchscreen is obviously a must in tablet or stage mode but I do also find it nice to have in laptop mode. Along with the touchscreen there's also the Surface Pen and this adds yet another way to interact with the device and it's very precise. And I just love how it stores tidily underneath the front of the device where it also charges. The quality of the build is solid and it feels like a premium device. The main hinge is robust and there's very little to no flex but there's a little bit of flex from the secondary pivot point when you're converting it between modes but I don't think that's a big deal at all. This is the Core i7 version that I have with 16GB RAM and a 512 GB SSD HD. 1TB of storage would offer a bit more headroom but for the most part the 1/2 TB works. However, the i7 processor and 16GB of RAM has proved to be plenty for plenty of apps being open at one time and it has never bogged down, even while having dozens of Google Chrome tabs open. One odd thing is that when it's in tablet mode, it's not perfectly flat - the display sits at a slight angle. It's nothing that affects the use of it in tablet mode but just something you may want to be aware of. Also to note, although it has two USB C ports with USB 4.0 and Thunderbolt 4, that's all you get other than a headphone jack (and power), so you may require a dongle depending on your needs. I'm very impressed with this device. If I were to judge it as just a laptop, I think it's great. A good keyboard, trackpad, and display. Then factor in the touchscreen, the stage mode, as well as the tablet mode, along with the Surface Pen, and for me this has actually addressed my need for a true all in one.

Resolution is spectacular! Love the versatility. Still learning about all the features and so far so good as far as I am concerned.

Beat Laptop/Tablet I've ever had. The display is clear and bright. The response time is amazing and the graphics are impressive.

This is one of the best computers that can be purchased currently. It was on sale, the order process was easy and pick up was efficiently fast and easy.

This new surface is great. This is my 4th surface product and I really enjoy how the screen moves so that it makes it easy to annotate documents.

I really like the new format for these, I used to have the style that detached, but I never used it that way and this seems to be a better implementation.

A warning to anyone out there thinking about purchasing this device: if poor display response times bother you, don't pick this one up. Almost everything about it works phenomenally, and when the image is still, the display looks great. However, as soon as there is any motion whatsoever, everything looks extremely blurry and delayed, even with something as simple as the mouse cursor. If you aren't sensitive to nasty display response times, then this may still be the right device for you. If you're like me, though, I would look elsewhere.

Second surface Laptop. Super portable and has a great esthetic. Only wish list is that it came with numbers keyboard

Overall the computer was ok. It worked well, but it was not functional to use it as a tablet due to its weight. The biggest problem I had with it was a glitch where the trackpad would misclick on the screen and move the cursor about a centimeter too high, which would often times make clicking links/buttons difficult. This is apparently a problem that a lot of users had and eventually led me to return the computer for a refund

Quick start, runs well. Like facial recognition feature. Replaced an outdated Sony Vaio. Good choice.

This laptop broke down after exactly 1 year! It doesnt charge.

Awesome microsoft i would recommend this product to anyone its a awesome laptop/tablet pick u one up on today u will not regret it at all