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Customer Ratings & Reviews

Model:
EYU-00049
SKU:
6377211
Your price for this item is $22.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 8399 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 8,399 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Never really use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the cheap version because you will probably lose it before you can use it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Making America great again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what you can do with a nifty little pen !!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 1 out of 5 stars

    Ehhhhhh :/

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a good product because it's the same brand and it's somewhat spendy. The pen often lags or doesn't work at all. Barely ever stays attached to the surface pro with the magnet. Often lose track of the pen because it falls off the laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Surface pen review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pen, it works great on the surface, but a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than APPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface and the Pen it is so ray to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had purchased a pen a month before purchasing this black one. the silver i purchased quick working within a month, so i thought it was the battery and replaced it but still same problem, not able to use on my surface. so i took it back and purchased a new one and had the same problem with it as well. Also do not like how it is does not attach well to the surface. can easily be hit and knocked off. they are too expensive to keep losing.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tammy,

      We're sorry to hear that you have been having these issues with your Surface Pen, as it is not the usual experience our customers have! We'd love to help you out and work through what might be happening between your Pen and Surface device. Please send us an email at [email protected], and we can help you out.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. She said it works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sheryl,

      What a great gift for your daughter! We're glad that she's loving her new Pen, and hope she gets a lot of use out of it.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok on screen but expensive. I don't recommend to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for what it is intended for. Shortcuts with the top button are easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Tip durability

    Rated 1 out of 5 stars

    Not my favorite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as easy and responsive as the Apple Pencil and the exposed tip worries me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Have Gone Through TWO pens SO FAR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even have my Surface Pro 7 bundle for a WEEK the first time the pen started fritzing. Updates were available on my Surface, so i did them hoping that would solve the problem. It did NOT. My surface ended up not turning back on AT ALL and I had to get a new one. My original pen worked, but only for once again for about 5 days. I take it to Geek Squad, they run their tests and find out the programming inside the pen was faulty. I got it exchanged. The 2nd pen I got once again went out, in about a week or less. THIS time around they said there was nothing THEY could do except give me their PartStore # and have them mail me a THIRD pen. I'm still waiting for that pen to be shipped to me. It has been a week. They said 9-12 days because it was out of stock. Go figure. WORST LUCK EVER with this device. I would give it less than 1 star if it was possible. Hopefully, this THIRD pen works or else I'm storming back into Best Buy and demanding my $70 back! Shouldn't have to spend this kind of money on something that doesn't work for more than a week...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality pen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the pen didnt work with my laptop, i can still talk about the build quality. Both the buttons are very stiff and nice to use. The overall feel of the pen was great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More time than anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen is not as user friendly as one would expect. It takes more time than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pen with so many functions. The color is unique.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best Buy always has the best items!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. To work with my Surface Book 2 15"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a ok pen, as a artist I wish they had more options to go with my surface pro!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Surface pen!! It's amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Drawing

    Rated 4 out of 5 stars

    Great pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen is very useful for selecting and drawing! Takes some getting used to but def worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the Microsoft Pen would work like an Apple Pencil but it only works on select applications.

    I would recommend this to a friend