Customer Ratings & Reviews
- Model:
- EYU-00049
- |
- SKU:
- 6377211
Customer reviews
Rating 4.6 out of 5 stars with 8406 reviews
(8,406 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Making America great again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing what you can do with a nifty little pen !!
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Very Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Pen functionality destroys the generic pen competition. With that said, it's pricey.
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Never really use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend the cheap version because you will probably lose it before you can use it
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friend Rated 5 out of 5 stars
Better than APPLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Surface and the Pen it is so ray to use.
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friendRated 2 out of 5 stars
not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had purchased a pen a month before purchasing this black one. the silver i purchased quick working within a month, so i thought it was the battery and replaced it but still same problem, not able to use on my surface. so i took it back and purchased a new one and had the same problem with it as well. Also do not like how it is does not attach well to the surface. can easily be hit and knocked off. they are too expensive to keep losing.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tammy,
We're sorry to hear that you have been having these issues with your Surface Pen, as it is not the usual experience our customers have! We'd love to help you out and work through what might be happening between your Pen and Surface device. Please send us an email at SurfaceCustomerCare@microsoft.com, and we can help you out.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter. She said it works great!
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sheryl,
What a great gift for your daughter! We're glad that she's loving her new Pen, and hope she gets a lot of use out of it.
Take care,
Amanda
Surface Customer Care
Rated 3 out of 5 stars
Functional Pen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't end up using this pen. Returned the surface because I couldn't get used to it not being an Apple.
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friend- Cons mentioned:Tip durability
Rated 1 out of 5 stars
delicate tip
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pen tip broke within a few months i bought this early october and the plastic that holds the tip has already broke. I only use this for school and very light usage. Disappointed, my apple products last longer. Only bought Microsoft computer so that it would work better with my school apps.
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Pen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen with so many functions. The color is unique.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for what it is intended for. Shortcuts with the top button are easy to use.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Best Buy always has the best items!
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. To work with my Surface Book 2 15"
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this Surface pen!! It's amazing!
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Drawing
Rated 4 out of 5 stars
Great pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen is very useful for selecting and drawing! Takes some getting used to but def worth it!
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Surface pen review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pen, it works great on the surface, but a bit expensive.
This review is from Microsoft - Surface Pen - Poppy Red
I would recommend this to a friend Rated 5 out of 5 stars
Like an extended finger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've gotten really dependent on the surface pen, as I really like manuel writing. I also use it for normal screen scrolling and toggling. Only downside is that it has a difficult time toggling on very small areas--sometimes it will not X out on a webpage and I have to use my keyboard mouse to close the tab.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that Surface Pen has been the ultimate tool for you to easily navigate your favorite Surface device the way you like! If you're encountering difficulties with sensitivity, we have some great troubleshooting steps for you to try here: https://support.microsoft.com/en-us/help/4023523.
Please feel free to reach out to our support team with any questions or concerns: https://support.microsoft.com/en-us/contactus/.
We're always happy to help!
Cheers,
Jessica
Surface Customer Care
- Cons mentioned:Price
Rated 4 out of 5 stars
Expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok on screen but expensive. I don't recommend to a friend.
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friend Rated 1 out of 5 stars
Have Gone Through TWO pens SO FAR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even have my Surface Pro 7 bundle for a WEEK the first time the pen started fritzing. Updates were available on my Surface, so i did them hoping that would solve the problem. It did NOT. My surface ended up not turning back on AT ALL and I had to get a new one. My original pen worked, but only for once again for about 5 days. I take it to Geek Squad, they run their tests and find out the programming inside the pen was faulty. I got it exchanged. The 2nd pen I got once again went out, in about a week or less. THIS time around they said there was nothing THEY could do except give me their PartStore # and have them mail me a THIRD pen. I'm still waiting for that pen to be shipped to me. It has been a week. They said 9-12 days because it was out of stock. Go figure. WORST LUCK EVER with this device. I would give it less than 1 star if it was possible. Hopefully, this THIRD pen works or else I'm storming back into Best Buy and demanding my $70 back! Shouldn't have to spend this kind of money on something that doesn't work for more than a week...
No, I would not recommend this to a friendRated 3 out of 5 stars
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a couple of weeks. Changed the battery and still nothing.
I would recommend this to a friend- Cons mentioned:Lag
Rated 1 out of 5 stars
Ehhhhhh :/
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be a good product because it's the same brand and it's somewhat spendy. The pen often lags or doesn't work at all. Barely ever stays attached to the surface pro with the magnet. Often lose track of the pen because it falls off the laptop.
No, I would not recommend this to a friend


