Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Feels light as a feather
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love a little pain of the magnetic wish I had more of them
I would recommend this to a friendExcellent sensitivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy I got this pen. The pressure levels and sensitivity are great writing on it feels really nice. I was worried about it falling off When it was attached to the side however the magnet holds really strong and I’ve never had any problems.
I would recommend this to a friendAwsome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pen it works great on my Surface laptop
I would recommend this to a friend- Pros mentioned:Ease of use
Good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, sometimes doesn’t detect. Easy to set up and use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for letting us know how you're liking the Surface Pen. We're sorry you've been experiencing some difficulties. We have some simple troubleshooting tips to try here: https://support.microsoft.com/en-us/help/4023523.
If you should encounter any further questions or concerns, we're always happy to help! Feel free to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Good for School
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for grad school and taking notes in class. I like how it is styled like a traditional pencil and is nicely balanced which makes it good for pencil-twirling when you're bored.
I would recommend this to a friend- Pros mentioned:Ease of use
Works as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fun and functional accessory for my Surface Go.
I would recommend this to a friend - Cons mentioned:Price
Ok Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive Stylus, lost my first one, so i had to replace it.
I would recommend this to a friend provide instructions on how to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure this pen can work wonderful things...but no guide on how to use it effectively.
No, I would not recommend this to a friendEasy to lose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it attached to my computer and before I could even use it, it fell off and was lost.
I would recommend this to a friendexpensive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wacom stylus are way better, this is overpriced and not very accurate
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reason price for this accessory. Effortless use of pen.
I would recommend this to a friend stopped writing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven’t even had it for a month and it won’t write anymore. the eraser works but the top doesn’t. the battery is fine and i even replaced the tip
No, I would not recommend this to a friendVery sturdy. Has good weight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the functions are not working. Kinda tough to set up but overall gets the job done.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We'd like to chime in and let you know we're here to help you love everything about your Surface Pen. First off, we recommend trying these easy troubleshooting steps here: https://support.microsoft.com/en-us/help/4023523.
If you should encounter further questions or concerns, we highly recommend reaching out to our support team for assistance: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
expensive and unreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good and lasted for a couple of months then the point broke
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but not getting enough use for the price.
No, I would not recommend this to a friend Do not use it as much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a nice pen, but unless yo draw or your computer can be bend, i do not recomend
I would recommend this to a friendThought this would work like a stylist. It doesn't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this pen would work much like a stylist on my Samsung Note 9. It doesn't. It works in programs where you need to write or draw something. That's it. I'm sure it is great for writing and drawing, but I don't need that type of functionality. Guess I should have done more research prior to purchasing.
No, I would not recommend this to a friendWorks well but flimsy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful with the surface but breaks easily and therefore limited usefulness.
I would recommend this to a friendGreat Buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the Microsoft Surface! It is super sensitive and moves at my pace in regards to writing on the Surface. I don't know if I would own a Surface, if I didn’t have the pen to go along with it.
I would recommend this to a friendNo returns after 15 days is a joke!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money!! I ordered the pen online and picked it up on July 5. I set the surface pro up and quickly scribbled with the pen and it worked fine that day. Now 28 days later on August 2 I get the pen out to actually use it for school and it will not work. I tried troubleshooting and still nothing. I open my email to see about returning for a replacement and Best Buy’s policy is no returns or anything else after 15 days. This tells me they know the products are not reliable enough to last beyond a couple of weeks. My lesson learned is read the return policy carefully and don’t shop at Best Buy anymore.
No, I would not recommend this to a friend