Customer Ratings & Reviews
- Model:
- EYU-00049
- |
- SKU:
- 6377211
Customer reviews
Rating 4.6 out of 5 stars with 8406 reviews
(8,406 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Buy any other device if you want your pen to work!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm close to $500 in just replacing these pens at $120 a pop; they all eventually stop working. Doesn't matter where you buy it Bestbuy, or Microsoft, the tip eventually just stops writing but all the buttons and pairing works. The longest I could get one to go is about 8 months. This is with professional Microsoft troubleshooting on ALL of them. I just smash them on concrete and buy news one now. Makes me feel a bit better about losing hundreds of dollars for lousy quality but expensive products!
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Writes neatly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Not really functional for most . I rarely use it and shortcuts don’t work
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're having difficulty accessing some shortcuts with your Surface Pen. There are a lot of great features that we expect to be fully functional with this device. Try checking out our tips on pen shortcuts, and how to configure them here:
https://support.microsoft.com/en-us/help/4023514/surface-change-pen-settings.
If you should still be experiencing further issues, our support team is always happy to help you get up and running. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Rated 3 out of 5 stars
Product Works Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Issues so far works well. Product is good but best buy exp was not so great.
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Surface Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a surface device and dont have this pen you are missing out. This pen magnetically attaches to my surfacebook and is handy when needed without the fear of being lost like some other pens. I highly recommend this product.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendRated 3 out of 5 stars
IT'S WHATEVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks that it's not rechargeable! But it works so whatever.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great pin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pin it even erasers try for yourself easy to us
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friend Rated 1 out of 5 stars
No returns after 15 days is a joke!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money!! I ordered the pen online and picked it up on July 5. I set the surface pro up and quickly scribbled with the pen and it worked fine that day. Now 28 days later on August 2 I get the pen out to actually use it for school and it will not work. I tried troubleshooting and still nothing. I open my email to see about returning for a replacement and Best Buy’s policy is no returns or anything else after 15 days. This tells me they know the products are not reliable enough to last beyond a couple of weeks. My lesson learned is read the return policy carefully and don’t shop at Best Buy anymore.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen is a very good item to have. I would recomm
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
No Pocket Clip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pen has no pocket clip just smooth like a pencil. Makes kinda hard keep in place to easy grab. Good quality from Microsoft but would have like to have the clip same as silver and black pen. Would not recommend color unless trying to match keyboard
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friend Rated 3 out of 5 stars
It’s ok, but overpriced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want the pen, try to find a package deal where it is included.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
stopped writing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven’t even had it for a month and it won’t write anymore. the eraser works but the top doesn’t. the battery is fine and i even replaced the tip
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent tech pen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than whatever comes with the surface device.
I would recommend this to a friendRated 4 out of 5 stars
Great for Students!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The programmable buttons are awesome for classwork, right now I have it set up to take me straight to my notebook with a click of the pen. I do wish that you were able to program it to be a highlight/back to pen but that is not an option yet. I will definitely be buying another one so I have a backup
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Tablet Pen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I had already bought the keyboard. I don't even use this to best honest, I don't even know where it's at. I don't recommend buying unless you know you'll be using this.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendRated 3 out of 5 stars
confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure it out. It is very sensitive.
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friendRated 5 out of 5 stars
Surface Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Samsung Note user so having a pen with my Surface Pro is a huge plus. The blue matches my keyboard and mouse so had to complete the look. Looking forward to using the pen or having the ability to touch the screen.
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friendRated 4 out of 5 stars
Good pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this pen. It works really well, but if I had a criticism, it would be that it is a little too sensitive. Normally it is perfectly fine, but if I hover just above the screen, sometimes it draws when I don’t want it to. Just a matter of adjusting technique, same as most real brushes and pens.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chris,
Thanks for taking the time to share your Surface Pen experience! We're glad you're loving to navigate your favorite Surface device with this unique tool. We have some tips that might help your Surface Pen perform the way you desire. Check them out here: https://support.microsoft.com/en-us/help/4023520/surface-troubleshoot-pro-pen.
If you have any questions about Surface Pen, our support team will be happy to help. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Best,
Jessica
Surface Customer Care
Rated 3 out of 5 stars
Had to buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen was recommended with the surface pro and I have no idea why.
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friendRated 3 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as part of a gift. Also bought Surface Book.
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Ours broke within 3 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked, this pen was pretty nice to use. We used this for ~3 days before it broke. Best buy replaced it, no issues at all, but a little disappointed with overall quality as compared to the other surface accessories.
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friend


