Customer Ratings & Reviews
- Model:
- EYU-00049
- |
- SKU:
- 6377211
Customer reviews
Rating 4.6 out of 5 stars with 8406 reviews
(8,406 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
surface pen is very helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this pen but I only used it for s month and it is scratched.
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friendRated 5 out of 5 stars
Very convenient!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased used and it works like a charm. Looked brand new and was still in original packaging. There is so much you can do with it as well (it can be programmed for different uses with the tablet)!
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friend- Cons mentioned:Tip durability
Rated 1 out of 5 stars
sucks scratched my screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im going to return I got one that the tip it’s falling apart and not just that it scratched my precious Onexplayer witch it’s not cheap and I’m pretty bummer about it :(
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friend Rated 3 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use to think this was a great pen but ehh... I don't use the pen
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my surface pro tablet It’s great, but the end got damaged within a month for the first one i bought and then when I bought the second pen the end just disappeared in my bookbag
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friendRated 1 out of 5 stars
Tiny - Slippery - No Other Tips
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could barely keep mine in my hand. It's so freaking small and slippery. Would've been better if Microsoft offered some kind of high-friction sheath accessory for this thing to make it easier to hold onto. I likely would've bought it. I've had an Apple Pencil, so I was used to its larger, lower-friction tip and prefer that, so I wanted one for this stylus, but of course, Microsoft doesn't include any more tips with this device. For other tips, you'll have to pay another $20. The "tip selection scandal" would've been more forgivable if this thing MSRP'd for less, but at $100, it's a bit much. Good thing I got my as an Open Box item. Really, Microsoft needs to mimic the design of the Apple Pencil, which is so easy to use.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Matching Color!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Burgundy Color because I just had to match it with my keyboard and mouse. The updates they've done to the pen itself for sensitivity and using it at an angle are great. Nothing but praise for the responsiveness.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendRated 1 out of 5 stars
Would not recommend!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen lasted 3 days before I had to replace the batteries. You would expect to spend $99 that the batteries would last more than three days!!! Would NOT recommend or would NOT buy again!!! Complete Rip Off!!!
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Limited customization
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice to be able program the side button.
This review is from Microsoft - Surface Pen - Poppy Red
I would recommend this to a friendRated 3 out of 5 stars
Food if free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy it but it came with my purchase so I have it.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen works flawlessly. Nice improvement on how strong the pen’s magnet keeps it attached to the Surface. However, you still need to be careful, it can be knocked off but not so easily as earlier models.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendRated 4 out of 5 stars
Works Nice; Magnet Still Not Good Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything you'd want. Little delay on the Surface Pro 6 it's been used with. Tilt works fine. I still would NEVER rely on the magnet to keep it in place anywhere but on a desktop; you need a mechanical holder if you're gonna be taking it in and out of a sack or carrying around all day.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you sharing your experience with the community. We're glad the Surface Pen has been an excellent addition to your Surface Pro 6. We have some great tricks for you to try if you are experiencing some lag with your device. Check out how to troubleshoot your Surface Pen here: https://support.microsoft.com/en-us/help/4023523.
In addition, our support team is always ready and willing to assist you. Feel free to reach out with any questions here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice to have when I first got my surface pro but I found myself using it less and less. And now it doesn't even write. This is apparently a common issue that not many people are able to resolve. Microsoft is shipping me a replacement
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as many functions as I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I was hoping for more features and compatible uses
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're passionate about helping our customers love all their Microsoft products. We have some great tips for all the features Surface Pen has to offer we think you may be interested in. Check them out here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
In addition, our team is always happy to help answer any questions, or show you more features of this great tool. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
We hope this helps.
Kindly,
Jessica
Surface Customer Care
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
These pens suck!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to return the first one and now I am going to be returning the second one as they both connect to the surface tablet and then will just stop working.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for designing anything, especially when using apps like adobe illustrator. Don't really mind that it takes a AAAA battery instead of worrying about having to remember to charge it all the time.
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Finally in stock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy that it was in stock! Pen works great! And really happy that the sales guy helped me pick the perfect color.
I would recommend this to a friendRated 3 out of 5 stars
Good pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But I need the holder, because I put on my shirt no only on my surface!\
This review is from Microsoft - Surface Pen - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for reviewing the Surface Pen. We'd love to hear more about how the Pen rates in your eyes, aside from needing the pen holder. Feel free to reach out to us at SurfaceCustomerCare@microsoft.com, so we can get more feedback and continue this conversation.
Kindly,
Victoria
Surface Customer Care
Rated 3 out of 5 stars
needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works for some people. i do use it but it is really not necessary !!
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friendRated 3 out of 5 stars
not good with surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the surface does not lay flat the pen is useless.
This review is from Microsoft - Surface Pen - Platinum
No, I would not recommend this to a friend


