Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Great tablet pen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pen is used every day as I teach. I can draw, erase, color code, highlight...it's wonderful. Perfect sensitivity, great control.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear that Surface Pen has been the perfect addition to your Surface experience. We're glad you're loving all the unique ways this helps you navigate your device to help you accomplish all your day-to-day tasks with ease. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Good but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the default pen on the first gen surface book. Works well with the added pen sensitivity. If you're looking for a replacement and it's on sale then it's worth it.
I would recommend this to a friend- Cons mentioned:Tip durability
not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tip of the pen broke off within one week of use. Ironically, each of the pens on displace had tips that had broken similar to what I experienced.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jake,
Thanks for taking the time to reach out. we're sorry to hear you aren't satisfied with your recent experience with Surface Pen. We'd love hear more details about your experience so we may be of assistance. Please feel free to reach out to our team here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
Worth the Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price with all the features it offers.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device I just wish my surface device had a holder.
I would recommend this to a friendSolid pen for Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good magnet, clings to the Surface better than expected.
I would recommend this to a friendStopped working after 3 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was good at first but it stopped working just after 3 months of use
No, I would not recommend this to a friendThought it would work well with Surface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is partly my fault, but the Surface model I have does not flip like a tablet. It was hard to use the pen, and it did not sync well with the device. Returned it.
No, I would not recommend this to a friendawsome pen and very unique color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son is an 11th grader and pen was bought for him. He is enjoying it and its easy handy for him to do his school work!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Paulie,
We’re so happy to hear your son is enjoying Surface Pen! It’s a great accessory for both in and out of the classroom. In case you or your son didn’t already know here is a list of apps that work especially well with Surface Pen: https://aka.ms/AA4r437.
Thank you for being a part of the Surface family!
Cheers,
Rebecca
Surface Customer Care
Mehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt all that impressed with Microsoft's pen. The pen doesnt move as smooth as the apple pencil in my opinion. Wish i could get my money back
No, I would not recommend this to a friendSurface stylus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stylus. No other stylist works as dependable as the Microsoft ones. Have if you have a Surface.
I would recommend this to a friend- Cons mentioned:Connectivity
Faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the surface pro and after 4 hours of attempting to trying everything it cannot connect to the internet. Not even Microsoft can help me. Over it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are sorry to hear that your difficulties with your Surface Pen were not able to be resolved by our team. We'd love to chat with you more in-depth at SurfaceCustomerCare@microsoft.com, if you're open to it, so we can hear more about what happened and escalate this with our teams. We hope you'll reach out.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Drawing
Like the features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features of this pen but haven't used it much yet. I do more with a keyboard. But I can definitely see advantages for someone who draws.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello!
We think the Surface Pen is pretty neat too. It definitely helps you draw and also unlocks what you're able to create with your Surface tablet. Whenever you've got some free time, check out this link: https://www.microsoft.com/en-us/tips/surface
It's filled with helpful tips for the Surface and the Surface Pen that we think you'll appreciate.
Cheers to productivity!
Sincerely,
Jo
Surface Customer Care
Love this pen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen is very convenient to use. I wish it had a little better magnet, it doesn't stay attached to the computer very well.
I would recommend this to a friend- Cons mentioned:Connectivity
Replacement works fine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working once, so I had to have it replaced. Since then, it has been working fine. no issues!
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to go with my Surface Pro and could not be happier. Love the touch screen on the Pro and this is perfect to go with it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you love using your Surface Pen. We're glad this has been an excellent addition to your Surface Pro. Make the most out of this great tool with these great Windows Ink tips: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Cheers,
Jessica
Surface Customer Care
Writes well, button doesn’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen writes great on my surface, but the top button does not work properly. I have to restart my computer each time if I wanted to use it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you reached out. We deeply care about you having the best experience possible with all your Surface devices, and we would love to offer you some assistance. For easy troubleshooting tips, click here: https://support.microsoft.com/en-us/help/4023523.
This should help you resolve any minor issues occurring. However, if you should have further questions or concerns, our support team is always happy to help you get up-and-running again. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
Average at best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen is unfortunately a necessary item to make the Surface Go useable due to the tiny icons used as a result of Windows 10 (they don't distinguish the OS between a 11" tablet and a 100" interactive display. The pen's buttons are difficult to feel, and get accidentally pressed while using. It has a AAAA battery (not common yet), but should last a long time. The programable "eraser" end is a nice feature.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you taking the time to share your experience. We're sorry to hear you've been experiencing difficulties with your Surface Pen. We appreciate your honesty and will pass along this information to our team.
Best,
Rebecca
Surface Customer Care
Great pen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a magnet, so it sticks to the Surface Pro Tablet without having a wire to untangle, or without you misplacing it.
I would recommend this to a friendAwesome. Great addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen is a great addition to the surface and makes it even more useful and can make it precise for adjustments.
I would recommend this to a friend