Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Average at best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen is unfortunately a necessary item to make the Surface Go useable due to the tiny icons used as a result of Windows 10 (they don't distinguish the OS between a 11" tablet and a 100" interactive display. The pen's buttons are difficult to feel, and get accidentally pressed while using. It has a AAAA battery (not common yet), but should last a long time. The programable "eraser" end is a nice feature.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you taking the time to share your experience. We're sorry to hear you've been experiencing difficulties with your Surface Pen. We appreciate your honesty and will pass along this information to our team.
Best,
Rebecca
Surface Customer Care
Great pen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a magnet, so it sticks to the Surface Pro Tablet without having a wire to untangle, or without you misplacing it.
I would recommend this to a friendAwesome. Great addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen is a great addition to the surface and makes it even more useful and can make it precise for adjustments.
I would recommend this to a friendWilliam Baladez
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I called in to request a refund for a Microsoft surface pro pen and was told by Alek* due to being outside the return date I would have to go into the store and speak with a manager to request a refund. How despicable, I am handicap and must drive one hour to Mckinney Tx. Amazon's return policy is truly the BESTBUY! I returned a laptop purchased at the same time and they refunded all my money no questions asked. No Joke
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My surface pen is perfect. I enjoy using a stylus. It is touch sensitive and I use it almost every day.
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface pen is a great addition to the Microsoft surface book 2! In tablet mode it really makes working more efficient.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled the Surface Pen has been the perfect addition to your Surface Book 2! If you haven't already, try checking out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
We hope you continue to discover all there is to love about the Surface Pen!
Cheers,
Jessica
Surface Customer Care
Fun but not always accurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the Microsoft Surface pen almost exclusively. It doesn't always select items the way I would expect when using it as a mouse replacement but it does work well as a stylus.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review! We're thrilled to hear Surface Pen has been a fun addition to your Surface device. To help with the accuracy issues you've described, we have a great troubleshooting guide for Surface Pen here: https://aka.ms/AA4rbrg.
We hope this helps!
Best,
Heather
Surface Customer Care
Nice Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pen compliments my Microsoft Surface well. Not only is it stylish, its performance and on-screen responsiveness is fantastic. Great for speed writing when taking notes or sketching.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so glad the Surface Pen has been a perfect fit! We're happy to hear you love using it to easily take notes on your Surface device, without having to fuss with paper! Never lose your notes again with this perfect combination!
Cheers,
Jessica
Surface Customer Care
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works nicely, very minor speed difference on the screen that you could barely notice, but it works fine.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE did not buy this for our other laptop, but we did purchase it for my daughter, we have had to order others now!
I would recommend this to a friendPefecto!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect compliment to my Surface Go the option to change the button feature is awesome and comes in handy
I would recommend this to a friendBroken Microsoft Pen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked Great for 2.5 months. Then it Just stopped writing one day. Eraser still worked, but the pen part didn't.
I would recommend this to a friendBarely know all the possibilities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the pen to go with my Surface Pro 6 for use as a stylus but it is way more. Amazes me all the possibilities.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Susan,
Thanks for the great shout-out! We're thrilled you're loving your Surface Pen in combination with Surface Pro 6. To help you get started, here are some great tips to help you make the most of all Surface Pen has to offer: https://support.microsoft.com/en-us/help/4036281/surface-how-to-use-your-surface-pen.
Cheers,
Jessica
Surface Customer Care
Worked for a bit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep your receipt for this apparently Microsoft pens sometimes die after 3 months luckily I took it to Microsoft and replaced it for free so it works great but keep your receipt.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear about your recent experience with Surface Pen. We certainly expect more from our devices, and we'd like to let you know we're always here to lend a helping hand. If you should ever experience any questions or concerns regarding any Surface devices and accessories, please don't hesitate to reach out for assistance: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
pricey, but great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this pen. I recently used it to sign some documents electronically, avoiding the usual print, sign, scan and send.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're loving the paperless design of Surface Pen in combination with your favorite Surface device. We're so glad this handy tool is saving you time, and increasing productivity in your work-day. We hope you continue to enjoy your Surface experience!
Cheers,
Jessica
Surface Customer Care
Works great, love using it to render art
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In conjunction with the Surface Go, it works great for my art. Its better and more responsive than I had anticipated.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you love using your Surface Pen to get creative! Next time you post on social media, be sure to use the tag "#CreatedOnSurface" so we can see your work. We look forward to hearing from you soon!
Cheers,
Jessica
Surface Customer Care
Liked the pen but this one only lasted two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job but my first one did not hold up. Only lasted two weeks before I had to replace. Best Buy replaced on the spot and I was very pleased with the customer service I received.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Terry,
We're glad to hear that you took advantage of getting your Pen replaced. We hope this new one shows you the true quality and power of the Surface Pen.
Kindly,
Victoria
Surface Customer Care
Best of all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several pens like this, but this one is the best by far. Super responsive and smooth to use! Love it!
I would recommend this to a friendComfortable and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my surface. Took a couple of tries to get it synced, but once that was done, does all I want it to do.
I would recommend this to a friendWorks perfectly as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Surface Pro. It is precise, has good touch on the Surface. Good built quality. Will recommend
I would recommend this to a friend