Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Fashionable addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will be used if you are an artist, else it's pretty much an fancy addition.
I would recommend this to a friendelegant and functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer using the pen rather than my finger in tablet mode. Writing with it is fun.
I would recommend this to a friendDidi not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly with my tablet had to return it,
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good battery needs replaced often. Not a fan of it.
No, I would not recommend this to a friendAwkward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as well as expected but does an ok job I guess. Not intuitive
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Suzie,
We would love to chime in and offer some assistance. Our support team would love to hear more details about your experience so we can help you love all Surface Pen has to offer. Please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
Works. Still learning.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pen operates as stated. Still learning how to use. Would recommend
I would recommend this to a friendHandy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy for those times you want to be agile and note-taking.
I would recommend this to a friendDoesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been waiting to get some help with it when store opens
No, I would not recommend this to a friendCrap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You pay for something but if you need to charge it you can’t. Why pay something you have to replace with a aaaa battery.
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great, but just takes time to get used to using it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled you decided to give Surface Pen a try! To help with learning about your new device, we recommend taking a look at this link here: https://support.microsoft.com/en-us/help/4036281/surface-how-to-use-your-surface-pen.
Best,
Heather
Surface Customer Care
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best for signing documents. Phone is still easier.
No, I would not recommend this to a friendTip fell out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about 2 weeks, I use this for my college courses and was relying pretty heavily on the pen. The tip fell out of the pen while I was using it. So it's now useless and I have to go spend another $100 to get a new one. :(
I would recommend this to a friendDid not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Microsoft Surface Pro 7. Returned it.
No, I would not recommend this to a friendNot worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with this functioning consistently. Not happy with the product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jeff,
We're disappointed to hear the Surface Pen is not working as you expected. We have high expectations for our products, just like you.
To ensure your Surface Pen is working at it's best, check out this troubleshooting guide for topics that mention the issues you have been experiencing: https://support.microsoft.com/en-us/help/4023523/surface-troubleshoot-microsoft-surface-pen.
If that does not help, you can contact Microsoft Support here: https://support.microsoft.com/en-us/contactus/.
Best,
Amanda
Surface Customer Care
Xmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife for Xmas .she hasn’t had a chance to use it yet.
I would recommend this to a friendGreat pen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pen works great, but I think it should be included with the surface.
I would recommend this to a friendDo not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the pen to work on my laptop and I have watched all troubleshooting videos and even changed the battery! Now I have an expensive paper weight.
No, I would not recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen! Perfect height, good girth, but a little heavy to the hand.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my surface book 2 but not on every app or website
I would recommend this to a friendGood but not essential.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a handy tool just not one I would now thing is necessary.
No, I would not recommend this to a friend