Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Awkward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as well as expected but does an ok job I guess. Not intuitive
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Suzie,
We would love to chime in and offer some assistance. Our support team would love to hear more details about your experience so we can help you love all Surface Pen has to offer. Please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best for signing documents. Phone is still easier.
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great, but just takes time to get used to using it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled you decided to give Surface Pen a try! To help with learning about your new device, we recommend taking a look at this link here: https://support.microsoft.com/en-us/help/4036281/surface-how-to-use-your-surface-pen.
Best,
Heather
Surface Customer Care
Did not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Microsoft Surface Pro 7. Returned it.
No, I would not recommend this to a friendXmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife for Xmas .she hasn’t had a chance to use it yet.
I would recommend this to a friendNot worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with this functioning consistently. Not happy with the product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jeff,
We're disappointed to hear the Surface Pen is not working as you expected. We have high expectations for our products, just like you.
To ensure your Surface Pen is working at it's best, check out this troubleshooting guide for topics that mention the issues you have been experiencing: https://support.microsoft.com/en-us/help/4023523/surface-troubleshoot-microsoft-surface-pen.
If that does not help, you can contact Microsoft Support here: https://support.microsoft.com/en-us/contactus/.
Best,
Amanda
Surface Customer Care
Surface pen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, just didn’t work with the laptop we got. Best Buy should adjust the algorithm to where it doesn’t show up with recommended accessories when it doesn’t work with the product you’re buying
No, I would not recommend this to a friendGreat pen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pen works great, but I think it should be included with the surface.
I would recommend this to a friendGood but not essential.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a handy tool just not one I would now thing is necessary.
No, I would not recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my surface book 2 but not on every app or website
I would recommend this to a friendToo easy to lose.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this pen for less than a day and lost at the airport without knowing it. The pen does not make any sound and I did not have long enough to evaluate it's performance. Way too expensive to purchase again. I am very upset the price of the tablet pro should cover the pen as well.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sarah,
We sincerely appreciate you taking the time to reach out. We're truly sorry to hear you lost your Surface Pen. We want you to know we hear you and we'll be passing along your feedback to the rest of our team in the hopes of providing a better experience in the future.
Kindly,
Heather
Surface Customer Care
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen! Perfect height, good girth, but a little heavy to the hand.
I would recommend this to a friendOverpriced but works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s overpriced. But works out of the box. Sensitivity is great.
I would recommend this to a friendgood replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old pen stopped working so I was happy to find a replacement.
I would recommend this to a friendGreat pen for drawing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen for drawing pictures on your tablet or write messages.
I would recommend this to a friendGreat for artist. Downgrade for note takers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I liked the old Microsoft pen better. This pen was $50 more and it took off the clip at the top and added more point sensitivity and tilt for shading. The pen sometimes will shade when i am trying to write at an angle which is annoying.
No, I would not recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning about its uses and capabilities but so far it works well
I would recommend this to a friendReplacement
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement pen but did what I needed it to do.
I would recommend this to a friendNo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like it at all. Really can’t stand it at all
No, I would not recommend this to a friendGood pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of the pen, its the perfect shape and length
I would recommend this to a friend