Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in August and stopped working called Microsoft and they are going to exchange with a refurbished pen. Totally not right should get new one but Microsoft says no refurbished only
No, I would not recommend this to a friendGreat pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still not sure if it does everything they say it is supposed to.
I would recommend this to a friendStrong magnet if put on exactly right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to be careful about placing the pen on the magnet. If not exactly on certain way it will fall off. A friend was using 2 days after we purchased and put pen on little different and it fell off and broke the head of the pen. Can not use it very well anymore
No, I would not recommend this to a friendcrappy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mine quit working, any idea how to make it work.............................................................is that enough characters
No, I would not recommend this to a friendStill learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning to use the stylist but it feels cool!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Robert,
Thanks for sharing your Surface experience with the community! If you're interested, here are some great tips to help you make the most of your Surface Pen: https://support.microsoft.com/en-us/help/4036281/surface-how-to-use-your-surface-pen.
Cheers,
Jessica
Surface Customer Care
Good option, bad location for storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tool but the location for storage isnt ideal.
I would recommend this to a frienduseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You'll definitely need this pen to accompany your surface
I would recommend this to a friendGreat pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has good grip, great touch and accurate typing. I like it
I would recommend this to a friendLife is short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t last long but my tablet doesn’t give me any options.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Some may think life is short but we don't want your Surface Pen thinking that way. If you haven't yet, check out this link: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power
We think there may be some helpful tips there to help your Surface Pen get the most out of life.
Take care!
Sincerely,
Jo
Surface Customer Care
Great looking pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was refurbish and did not work on the surface. My son refused to bring it back because he had thrown the box. The worst $$$ spent in my life. Saving to buy a new one instead of a refurbished one. Very sad they had it in display if it was not working properly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear about your recent experience with Surface Pen. We highly recommend reaching out to Best Buy's customer service regarding refurbished purchases. Their team can be reached here: 1-(888)-237-8289.
We hope your son gets to experience the best of Surface Pen soon!
Kind regards,
Jessica
Surface Customer Care
Just Getting Started
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With use of the pen. Look forward to using for many aspects.
I would recommend this to a friendGeat pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen, works good for the surface. Very durable
I would recommend this to a friendThis pen is terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my worst purchases of 2021. It doesn't have an obvious rechargeable battery and there is no place to store it attached to my Surface Go! Apple def did a better job with their design.
No, I would not recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't have to worry about printing docs to sign...
I would recommend this to a friendThe entire M$ system is junk.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's some bad ones out there. If you didn't buy the extended warranty you'll be sadly be inconvienced to get a replacement. No sympathy.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I thought it would be and does a lot more
I would recommend this to a friendDidn’t pair or come on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my husband this pencil for his Surface 6 and we could never get it to turn on; we’ve tried changing the battery and still no luck! We eventually gave up and took a Loss.
No, I would not recommend this to a friendThird One I’ve Owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it’s great, but they die on you too fast and it’s not the battery cause you replace it and no luck. Still dead. I’ve taken mine to Microsoft Stores and they just told me mine shorted, but like I said this is my third pen I’ve bought.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Christopher,
Thanks for taking the time to reach out. Our support team would love to chat with you to see how we may be of assistance. We highly recommend reaching out to our team here: https://support.microsoft.com/en-us/contactus/.
We hope to hear from you soon.
Kind regards,
Jessica
Surface Customer Care
Pen have issues, read reviews on the internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the week after I got it. Is an expensive item that I need for my task. I got too busy to return the item right of way and now is difficult to get it replace.
No, I would not recommend this to a friendWould not recommend!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pen lasted 3 days before I had to replace the batteries. You would expect to spend $99 that the batteries would last more than three days!!! Would NOT recommend or would NOT buy again!!! Complete Rip Off!!!
No, I would not recommend this to a friend