Customer Ratings & Reviews
- Model:
- EYU-00049
- SKU:
- 6377211
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Microsoft pencil
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after 2 weeks Does not charge anymore. Not recommended at all. Get a pencil for $15 on Amazon works great
No, I would not recommend this to a friendThis isn’t good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pen doesn’t work, why this was open box excellent items! I think Bestbuy must be double check before send it!
No, I would not recommend this to a friendShorted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen shorted out two days after the last day to return my purchase. Could just be a defect with the particular pen i received.
No, I would not recommend this to a friendDoesn't Last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i havent had then for 6 months and its already not working, i followed every troubleshooting instructions but nothing.
No, I would not recommend this to a friendDO NOT BUY FROM BESTBUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY FROM BESTBUY - they will not honor the warranty.
No, I would not recommend this to a friendBattery life?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked using it for teaching on Zoom while it was working. Did not use it that much, but it died within two months
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Micrsoft surface laptop 2 I got a terribel experience on using the pen on my laptop. I doesn't work at all.
No, I would not recommend this to a friendSurface pen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Did not like this or the surface pro. In my opinion Apple products are more worth while.
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this less than 3 months and it broke. Simply using as it was designed and the tip broke.
No, I would not recommend this to a friendA little tricky for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface pen works well, I’m not using it on a surface product which makes it a little tricky to use. Overall I am pleased with it.
I would recommend this to a friendSurface Pen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pen worked in the beginning, but after a while, there were defaults with the top button. (shortcuts)
No, I would not recommend this to a friendWouldn’t buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy and cheaply made, the point snaps right off and it doesn’t hold up very well.
No, I would not recommend this to a friendWorse than a $1 store pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used what's offered by Samsung & Apple - perfect. This is a hassle, but, you wouldn't know it until you tried all three.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues writing after lifting pen off the surface. Writing is incoherent.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen was iffy on connectivity from the start but is now completely broken after only a month.
No, I would not recommend this to a friendNice pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pen works well, but I personally dont use it as much. Perhaps it's more fitting for someone who draws, sketches or something.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for giving the Surface Pen a try! We would love to help you make the most of your latest Surface accessory, and we have a number of ways for you to use Windows Ink without being an experienced artist. Try checking out our tips and tricks for transforming your note-taking experience with the Surface Pen here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Kind regards,
Jessica
Surface Customer Care
poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality unable to sync that why returned can buy something other brand
No, I would not recommend this to a friendNot necessary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but have not found myself using it much. Have only used it a handful of times.
I would recommend this to a friendsurface pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work waste of my money never buy again can't return it..
No, I would not recommend this to a friendConfused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product literally stopped working the day I couldn’t return it
No, I would not recommend this to a friend