Customer Ratings & Reviews
- Model:
- EYU-00049
- |
- SKU:
- 6377211
Customer reviews
Rating 4.6 out of 5 stars with 8406 reviews
(8,406 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Surface Go Stylus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I loved the keyboard the stylus had issues with clicking efficiently on the screen. I found it easier to just use my thumbs for mouse control than to use the $80 stylus. I was sadly disappointed considering how awesome I I find the Surface Go Keyboard
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Leonard,
We're sorry to hear you're experiencing some difficulties with your Surface Pen. We have some easy troubleshooting tips to try here: https://support.microsoft.com/en-us/help/4023523.
It could be that your device is simply in need of an update. If you should still be having any trouble, please don't hesitate to contact our support team here: https://support.microsoft.com/en-us/contactus/.
We're always happy to help you get up-and-running with all your Surface devices!
Kind regards,
Jessica
Surface Customer Care
- Cons mentioned:Price
Rated 1 out of 5 stars
Get the way better, lower priced (Renaisser)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy, overpriced, and doesn't come with replacement tips like superior Renaisser
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Microsoft pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new color was cool however mine broke within a week it was in my computer bag the only stores my computer and somehow it’s snapped in half very easily. Worked good until then. Get the protection plan
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
pen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pointless. confusing. not helpful. easy to lose. did i mention it was useless. oh and overpriced.
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friend Rated 5 out of 5 stars
The best pen out there!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really is the best pen. The wacoms work nice on some PC's and tablets but the surface pen just has a really substantial and heavy duty feel to it that makes it nice. The lines are pretty accurate, glides smooth across the screen, and the buttons are intuitive on the eraser. On the Surface Pro 6 the magnet works really well to serve as storage. It feels like it is on there pretty securely, an it shouldn't fall off. Definitely reccomend. Only con I see is the inability to recharge, and the weird AAAA battery, but you can find them on Amazon and just keep a few on hand. Not a big deal, but a rechargeable would be nice in the future.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
Thanks for sharing your genuine experience with the Surface Pen. We're delighted to hear that you're loving the smooth paperless design of Surface Pen in combination with Surface Pro 6. We genuinely value you taking the time to share your thoughts with the community. We'll be sure to pass this on to our team.
Cheers,
Jessica
Surface Customer Care
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
did not work out of box
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this exchanged..some quality issues . New battery, new product, no connectivity
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friend Rated 2 out of 5 stars
Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No place to store pen . Would not recommend spending the money. Samsung has a pen space much better design.
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your feedback. We take our customers words to heart, and we'll be sure to send your thoughts up to our team. If you're interested, you might enjoy getting to know all the great features Surface Pen has to offer in combination with Windows Ink. Check out our tips here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Best regards,
Jessica
Surface Customer Care
Rated 2 out of 5 stars
Too much of a learning curve.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to teach the pen my hand writing style. It's not positionally user friendly.
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchase for my son n law and he did not Find it very useful.
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback. We're sorry to hear your son-in-law hasn't been loving his Surface Pen experience just yet. We would love to be of assistance. If he's interested, please have him reach out to our team here: https://support.microsoft.com/en-us/contactus/.
We would love to help him discover all the ways to make the most of Surface Pen.
Kindly,
Jessica
Surface Customer Care
Rated 1 out of 5 stars
Plan on biying a new one every 8-9 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a year and stopped writing. Eraser works fine, pen function is dead, and now the unit will not join anything via Bluetooth. Microsoft's answer: Buy another one.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friend- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great pen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great pen with programmable buttons and also I love the fact that the eraser is on the top, not a button like several other pens I have. It also works with other ntrig devices in addition to the surface line I'm using it with my HP Spectre X2 and it is far better than the one included with the HP.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi,
Thanks for leaving a review! We're so glad to hear that you're enjoying your Surface Pen.
Kindly,
Victoria
Surface Customer Care
Rated 2 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless....I personally don't see a need for the stylus
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about your recent experience with Surface Pen. We're sorry to hear you haven't been using all the features it has to offer yet. If you're interested, we have some great tips for you to navigate your Surface using Windows Ink. Check them out here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Please don't hesitate to reach out if we can assist you in using your Surface Pen: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Rated 2 out of 5 stars
I don't really use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does great as far as drawing but I don't use a pen
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Becky,
We're sorry to hear that you have not found the Surface Pen to be useful outside of your drawing. We appreciate your feedback, and we'll be sure to pass it along to our team.
Thank you,
Victoria
Surface Customer Care
Rated 1 out of 5 stars
Average Build Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to the S-Pen from Samsung Note series phones and they are very well built Pens and quite useful. This product is not as good in comparison. I used it on the Surface Pro 6 and found it to be not as useful as the SPen on Note Phone.
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear you have had trouble finding good use for your Surface Pen. We'd like to chime in and offer you some assistance to help you get to know all this great tool has to offer. If you're interested, check out these great tips for Windows Ink: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
In addition, if you ever have any questions, our support team is always happy to assist you. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
The best pen I ever used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Surface Pen is far superior than the previous models or any other pens on the market. However, a Wacom Bamboo Ink may help you save $30, if you are not particular about the tilt support, eraser on back and magnetic attachment and it works with other compatible laptops as well. Note: Surface Pen is superior on Surface devices when comparing with Wacom Bamboo Ink as it has tilt support, eraser on back and magnetic attachment.
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect For College Students
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a full-time college student and I can’t imagine life without the Surface Pen. Instead of carrying around bulky notebooks and papers, I only have to carry my Surface Pro 2017 and the Surface Pen. The Surface Pen has allowed me to go completely paperless. Taking notes with the Surface Pen and OneNote is phenomenal. It feels very similar to using normal paper and pen. I am able to take notes in class and access them at a later time on my phone or at home on my desktop PC. The replaceable battery and tips are a huge advantage. I have owned the pen for over a year and haven’t needed to replace the battery or tip, even with daily use. However, I know it will be easy to do when that time comes. With other styluses, like the Apple Pencil, battery replacement is not possible. If your battery was to stop holding a charge with the Apple Pencil, you would be forced to just throw it away and buy an entire new unit. If you purchase any Surface device, this is a must have accessory for the price. You will be able to utilize your Surface device to its maximum potential.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friend - Pros mentioned:Drawing, Ease of use
Rated 5 out of 5 stars
Surface Pen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pen. It gives a bit more functionality to my Surface Pro 6. It's great for drawing and taking notes. I use it professionally for whiteboarding.
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friend - Cons mentioned:Tip durability
Rated 4 out of 5 stars
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but could improve on the tip of the pen by making it less flimsy. In comparison to other Amazon brands I couldn’t find the same feel this one has so I prefer it regardless of its flimsy tip.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friend Rated 1 out of 5 stars
Such a Joke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Best Buy refused to do an exchange without a $50 charge due to the sale being over with.
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Kinda sucks
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m wondering if there’s another compatible pen because this stopped working days after I bought it…
No, I would not recommend this to a friend


