Customer Ratings & Reviews
- Model:
- EYU-00049
- |
- SKU:
- 6377211
Customer reviews
Rating 4.6 out of 5 stars with 8399 reviews
(8,399 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Too much of a learning curve.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to teach the pen my hand writing style. It's not positionally user friendly.
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Plan on biying a new one every 8-9 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a year and stopped writing. Eraser works fine, pen function is dead, and now the unit will not join anything via Bluetooth. Microsoft's answer: Buy another one.
This review is from Microsoft - Surface Pen - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchase for my son n law and he did not Find it very useful.
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback. We're sorry to hear your son-in-law hasn't been loving his Surface Pen experience just yet. We would love to be of assistance. If he's interested, please have him reach out to our team here: https://support.microsoft.com/en-us/contactus/.
We would love to help him discover all the ways to make the most of Surface Pen.
Kindly,
Jessica
Surface Customer Care
Rated 2 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless....I personally don't see a need for the stylus
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about your recent experience with Surface Pen. We're sorry to hear you haven't been using all the features it has to offer yet. If you're interested, we have some great tips for you to navigate your Surface using Windows Ink. Check them out here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Please don't hesitate to reach out if we can assist you in using your Surface Pen: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great pen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great pen with programmable buttons and also I love the fact that the eraser is on the top, not a button like several other pens I have. It also works with other ntrig devices in addition to the surface line I'm using it with my HP Spectre X2 and it is far better than the one included with the HP.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi,
Thanks for leaving a review! We're so glad to hear that you're enjoying your Surface Pen.
Kindly,
Victoria
Surface Customer Care
Rated 2 out of 5 stars
I don't really use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does great as far as drawing but I don't use a pen
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Becky,
We're sorry to hear that you have not found the Surface Pen to be useful outside of your drawing. We appreciate your feedback, and we'll be sure to pass it along to our team.
Thank you,
Victoria
Surface Customer Care
- Pros mentioned:Drawing, Ease of use
Rated 5 out of 5 stars
Surface Pen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pen. It gives a bit more functionality to my Surface Pro 6. It's great for drawing and taking notes. I use it professionally for whiteboarding.
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friend Rated 1 out of 5 stars
Average Build Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to the S-Pen from Samsung Note series phones and they are very well built Pens and quite useful. This product is not as good in comparison. I used it on the Surface Pro 6 and found it to be not as useful as the SPen on Note Phone.
This review is from Microsoft - Surface Pen - Burgundy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear you have had trouble finding good use for your Surface Pen. We'd like to chime in and offer you some assistance to help you get to know all this great tool has to offer. If you're interested, check out these great tips for Windows Ink: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
In addition, if you ever have any questions, our support team is always happy to assist you. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
The best pen I ever used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Surface Pen is far superior than the previous models or any other pens on the market. However, a Wacom Bamboo Ink may help you save $30, if you are not particular about the tilt support, eraser on back and magnetic attachment and it works with other compatible laptops as well. Note: Surface Pen is superior on Surface devices when comparing with Wacom Bamboo Ink as it has tilt support, eraser on back and magnetic attachment.
This review is from Microsoft - Surface Pen - Platinum
I would recommend this to a friend- Cons mentioned:Tip durability
Rated 4 out of 5 stars
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but could improve on the tip of the pen by making it less flimsy. In comparison to other Amazon brands I couldn’t find the same feel this one has so I prefer it regardless of its flimsy tip.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect For College Students
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a full-time college student and I can’t imagine life without the Surface Pen. Instead of carrying around bulky notebooks and papers, I only have to carry my Surface Pro 2017 and the Surface Pen. The Surface Pen has allowed me to go completely paperless. Taking notes with the Surface Pen and OneNote is phenomenal. It feels very similar to using normal paper and pen. I am able to take notes in class and access them at a later time on my phone or at home on my desktop PC. The replaceable battery and tips are a huge advantage. I have owned the pen for over a year and haven’t needed to replace the battery or tip, even with daily use. However, I know it will be easy to do when that time comes. With other styluses, like the Apple Pencil, battery replacement is not possible. If your battery was to stop holding a charge with the Apple Pencil, you would be forced to just throw it away and buy an entire new unit. If you purchase any Surface device, this is a must have accessory for the price. You will be able to utilize your Surface device to its maximum potential.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friend Rated 1 out of 5 stars
Such a Joke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Best Buy refused to do an exchange without a $50 charge due to the sale being over with.
This review is from Microsoft - Surface Pen - Poppy Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Kinda sucks
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m wondering if there’s another compatible pen because this stopped working days after I bought it…
No, I would not recommend this to a friend- Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
Smooth writing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Writes smooth. It is way better than other pens that say they work with a surface. I works very well with my old surface pro 3 that I bought used with a defective pen. After buying this pen it works like a new machine now.
I would recommend this to a friend - Cons mentioned:Lag
Rated 5 out of 5 stars
AWESOME
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! Originally owned the pen that came with my surface pro 4. I hesitated to purchase this pen - not knowing it it would be any different then the one that i already had. Am so glad I decided to roll the dice because this pen has much less lag - virtually 0.. The tip writes naturally and the eraser is rubberized slightly to prevent scratches to the screen (which was always a concern to me) Love it - glad I bought it and recommend it to anyone with a SP4.
This review is from Microsoft - Surface Pen - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks again for leaving a review! We're glad to hear that you feel that this Surface Pen is an upgrade from your last.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great pen!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been having my Suraface Go with keyboard, mouse, and pen for a few months now and absolutely love then pen!! It doesn’t feel awkward in your hand and I love to use it to bring up the whiteboard and for screenshots. It is smooth and easy to use. I am buying another because my niece came over a few weeks and I did the mistake of leaving everything in the open. I flipped my house upside down and cannot for the life of me find it and I need it. So I hope to take better care of this one :)
This review is from Microsoft - Surface Pen - Poppy Red
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just like writing with a real pen. Connects easy and doesn't have lags.
This review is from Microsoft - Surface Pen - Black
I would recommend this to a friend Rated 1 out of 5 stars
Didn’t write very well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife worked well at first but then Didn’t seem to keep up with her
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for taking the time to reach out. We're sorry to hear your wife has been having some difficulties with her Surface Pen, and we want you to know we're here to help. If you haven't yet, we highly recommend having her try some of these troubleshooting tips for her Surface Pen here: https://aka.ms/AA4rbrg.
We sincerely hope that helps!
Kindly,
Heather
Surface Customer Care
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen did not work as advertised. Item returned back to vendor
This review is from Microsoft - Surface Pen - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for taking the time to reach out. We're truly sorry to hear your experience with Surface Pen was lackluster, and we'd love to hear more about the difficulties you had so that we can provide a better experience in the future. At your earliest convenience, please feel free to contact our team here: https://aka.ms/AA4rbq6.
We hope to hear from you soon!
Kindly,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my surface pro fun colors and easy to use
I would recommend this to a friend


