Customer Ratings & Reviews
- Model:
- EYU-00009
- SKU:
- 5859012
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Nice pen, but should have been included...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pen and very nice tool to have with the surface book 2. It should have been included with the laptop though...
I would recommend this to a friend- Pros mentioned:Ease of use
Good responsiveness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with how well this works. It feels like I'm writing with an actual pen. The only thing is I don't use it as much as I thought I would. I would say to hold off unless you plan to use it to draw. I like that it sticks to my surface pro with the magnet. Makes it easy to keep track of.
No, I would not recommend this to a friend Easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item performs just great and works fine for me.
I would recommend this to a friendGreat addition to the Surface!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's unfortunate that this isn't automatically bundled with every Surface but it's a must-have anyway. It's very responsive, well-designed, and is a great addition for anyone looking to use their Surface device to take notes.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience with Surface Pen. We're delighted this has been a wonderful addition to your favorite Surface device. If you're looking to see all the features Windows Ink has to offer in combination with Surface Pen, check out our tips here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Best,
Jessica
Surface Customer Care
Works well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Wish it utilized a different battery as it is not readily available.
I would recommend this to a friendReal deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad i didnt buy an off brand- pairs instantly- quick response.
I would recommend this to a friendgreat microsoft product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i wish the best buy advisor in the store told me you could replace the tip only as that's what i lost but this pen worked nicely and i like the color. a little high priced but it is a microsoft product
I would recommend this to a friend- Pros mentioned:Ease of use
Great pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working pen. Don’t like the delay. But it is very convenient to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're glad you're loving the paperless convenience of Surface Pen so far. We would love to help you love your device even more. If you're interested, here are some easy troubleshooting tips to help you optimize your Surface experience: https://support.microsoft.com/en-us/help/4023523. In most cases, simply keeping up to date with your device and accessory updates will solve most minor issues.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
- Cons mentioned:Price
Expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pen but expensive, only bought it because there’s no alternative
No, I would not recommend this to a friend Great Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen does what it’s supposed to do. I’ll recommend it to anyone
I would recommend this to a friendGood, but not compatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good pen but unfortunately it was not compatible with my lenovo yoga 910
I would recommend this to a friendEasy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and very durability also easy to sync with the Bluetooth
I would recommend this to a friend- Cons mentioned:Price
It is a nice instrument
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking that the Surface Pro 4 tablet it is not complete without one. I don't use it as much as I have thought. I am en engineer, not an art designer. The side button takes some effort to push and I don't use it at all. The shortcuts you can set on the top bottom are nice. Still, it is overpriced.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for giving the Surface Pen a try. We appreciate your honest feedback. We are always looking for ways to improve our customer experience. It's true our Surface Pen gives customers a wide range of creative freedom, but our design can also be used for much more. We offer note taking features like transforming your handwriting into text for easy note taking, and much more. To discover all the Surface Pen has to offer you, check out this page: https://support.microsoft.com/en-us/help/4036281/surface-how-to-use-your-surface-pen.
Kind regards,
Jessica
Surface Customer Care
Functions as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like this better, if the button acted as an undo function, or a right click.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby loves it, not sure how he ever got along without it!
I would recommend this to a friendMakes it easy to use the surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 5 year old 17 inch laptop with the surface and was worth the money to upgrade.
I would recommend this to a friendGood pen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pen so far no issues. Though it takes AAAA batteries which is a little annoying
I would recommend this to a friendLove this pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the utility this adds to my Surface Pro 2. Works amazing!
I would recommend this to a friendAwesome pen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Pen. Reacts quickly. Just wish it was cheaper
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive and good size. Magnet built in is a good feature that attaches directly to the side of the surface
I would recommend this to a friend