Customer Ratings & Reviews
- Model:
- EYU-00009
- SKU:
- 5859012
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
Great pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for everything that's not browsing. I wish there were more options for the buttons for casual stuff.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for providing us with your honest feedback. We're glad you love to use the Surface Pen to help you navigate your favorite Surface device. To help get you started, we have a full list of features the Surface Pen has to offer. Check them out here: https://support.microsoft.com/en-us/help/4036281.
Kindly,
Jessica
Surface Customer Care
Pen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but not using as I want because it works only for windows.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good overall product with many good features that I must learn how to use especially the drawing features.
I would recommend this to a friendGreat accessory for Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stable attachment with good feel when writing with the pen.
I would recommend this to a friendNice addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Nice additional tool to have. Writes smooth.
I would recommend this to a friendgreat pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pen is very responsive and easy to use right out of the box!
I would recommend this to a friend- Pros mentioned:Ease of use
Issue with connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth connection is on and off. It is a good pen while it's connected.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for reaching out to us with your honest feedback. It sounds like your Surface Pen may be in need of some new batteries, or perhaps a firmware update. To troubleshoot what may be the cause of your connectivity issues, you can go to our Surface Pen support page here: https://support.microsoft.com/en-us/help/4023523/surface-troubleshoot-microsoft-surface-pen.
This link also provides step by step process of how to update firmware, or change the batteries in your device.
If for some reason you are still experiencing issues, please reach out to our support team here: https://support.microsoft.com/en-us/contactus/. They will be happy to help you get your device running smoothly.
Kind regards,
Jessica
Surface Customer Care
Regret buying !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my surface laptop and seems useless because computer is not able to become a tablet.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Karla,
We are sorry to hear about your experience with Surface Pen. Although Surface Laptop does not have full articulation, the touch screen works seamlessly with Surface Pen. You can use these applications with Surface Pen: https://aka.ms/AA4r437.
Best,
Rebecca
Surface Customer Care
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What's to say... works exactly as expected. Perfect product
I would recommend this to a friendNeeded
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely needed to take full advantage of the surface.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get addition to our newly purchased Microsoft surface pros.
I would recommend this to a friendAmazing and Intuitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and a MUST HAVE!!!!!! Make sure you use the Price Match!!!
I would recommend this to a friendi like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just like it says it feels, draws, and feels just like a pen.
I would recommend this to a friend- Cons mentioned:Price
Stylus on the pricey side.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you want accessories to match your surface pro6. Expensive.
I would recommend this to a friend Nice size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a must for the surface pro. Very sensitive
I would recommend this to a friendA must have with Surface Pro.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Writing with this pen is just like writing on paper.
I would recommend this to a friendGreat Feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen is exactly as advsertised. Syncing the Bluetooth was easy.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect each and every time! Great craftsmanship!
I would recommend this to a friendSurfaces Pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my pen so i had to buy one.Microsoft - Surface Pen - Black
I would recommend this to a friendGreat for fashion or graphic design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it open box along with my surface book 2. I haven't mastered it yet but practice makes perfect.
I would recommend this to a friend