Customer Ratings & Reviews
- Model:
- EYU-00009
- SKU:
- 5859012
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's exceptional ease of use, strong overall performance, and good compatibility, with many also praising its long battery life, accuracy, comfortable feel, and sleek design for various tasks like drawing. However, the price is a notable concern for some, alongside issues with tip durability. Less frequent feedback mentions occasional lag and connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the maroon pen as a replacement for one i lost, got it as an open box and worked as good as the first.
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the Apple Pencil. This thing is amazing. I love the build quality and the feel.
I would recommend this to a friendVery useful peripheral for the surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Pen is a very useful peripheral for the surface.
I would recommend this to a friend- Cons mentioned:Price
Works perfectly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as an open box item during a sale. It works great but I would not have purchased it at full price.
I would recommend this to a friend Nice pen style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good , recommend to get the full magnet pen as this one first stick well to the surface
No, I would not recommend this to a friendGreat pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchas d this to replace aging SP3 pen. Works great
I would recommend this to a friend- Pros mentioned:Ease of use
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure i really needed it. It works good. Helpful to scroll
I would recommend this to a friend - Cons mentioned:Tip durability
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pin. It's awesome, the only thing I would like to see improved is the plastic on the tip. The tip is not that durable. My daughter bumped it and the tip broke but it still works, you just can't press hard.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Hanna,
Thanks for leaving us a thoughtful review. We're sorry to hear that your pen seems a bit fragile. Try checking BestBuy's return policy to see if you can get a replacement here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
Otherwise we are happy to hear that you love the Surface Pen!
Kind regards,
Jessica
Surface Customer Care
good pen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but the color of the pen is a bit off..
I would recommend this to a friendOkay to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good to have around, but unfortunately I didn’t use it as much so it was a bit unnecessary for me.
No, I would not recommend this to a friendgood accessory
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good accessory to have when doing design work and photoshop.
I would recommend this to a friendTouch pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality digitizer. Same as smartpen from Apple.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Pro is a great product for a college student.
I would recommend this to a friendThe pen work very well.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my pen and needed another one fast. Glad Best buy was close by.
I would recommend this to a friendSurface pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is working as expected!!! It was a good price as open item
I would recommend this to a friendPen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the pen. Would not buy black again. Gets misplaced and always looking.
I would recommend this to a friend- Cons mentioned:Price
Nice but not worth the cost
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really much to say the pen works great for what it’s designed to do. Is it work almost 100 no not really at all.. that’s a big con, I mean there’s no point to cost that much. I bought it on sale but my wife loves this thing.
I would recommend this to a friend Pen is fine but nothing special
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this as much as I thought I would. I find that it does not stick on the surface as well as hoped, so I keep it separately. I am also not sure why there is no battery level display - that seems like a standard thing to have some way to know when the batteries are low before the pen just stops working.
I would recommend this to a friendExcellent tool for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even without this electronic pen, the Microsoft Surface is excellent value but this adds an exceptional tool for taking notes in college classes my grandaughter will be taking this fall
I would recommend this to a friend- Pros mentioned:Ease of use
Surface Pen! Great for signing contracts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pam Weinert, my wife, uses her Surface Pro and Surface Pen for writing contracts on the go. Being a Realtor at Re/Max of Barrington she is up against a lot of competition and this gives her the edge.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tommy,
We're glad your wife is enjoying her new Surface Pen. This tool is perfect for people who want to be able to sign documents digitally. It sounds like this has been a great tool for her, we're glad we could help!
Best,
Jessica
Surface Customer Care