Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Surface Pro 10.6" favorably for its portability, screen quality, and USB port, with many praising its size and the included stylus. However, significant concerns exist regarding battery life and the device's weight. Some users also mentioned issues with heat generation and the initial price point. The operating system also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,360 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the size and ease of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the type pad, the size, the office program and the price..simply cannot do without.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Cons mentioned:
    Battery life, Heat

    Rated 4 out of 5 stars

    Awesome Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Below I have two list one containing the things I love about the Surface Pro followed by a list of the bugs I would like MS to fix with the Surface Pro. Things I love about the Surface Pro: Touch! Perfect size (minimal/small) and single thing to carry for everything including keyboard/cover. Superfast! Fast Boot time (a few seconds) Fast SSD (200 MB/sec writes, 500 MB/sec reads, ran atto246 benchmark) Basically a desktop in tablet form. Awesome IPS screen that is optically bonded and high resolution Killer case Vapor Mg coated (can be dropped with minimal to no damage from waist high) Type Cover is awesome Fast USB 3.0 Has micro SXDC slot for up to 64 GB I can sync my Windows 8 Phone to it (Any phone manufacturer that supports windows platform) Has external video connections that works HD for very high resolution output to TV or monitor Metro Interface Rocks Start Screen is way better than start button Windows 8 Pro (Runs my full development software suite like IIS, MSMQ, SQL Server, Visual Studio 2012 etc., connects, integrates, and is secure through domain) Runs Office Pro (you have to buy) Online Stores to download apps and content from Xbox Music (unlimited cloud based music storage I have 30 GB+ up there, pretty much unlimited free music, requires annual subscription) Xbox Games (Starting to deliver more and more) Xbox Glass control and interact with Xbox as a second device cool with things like Netflix especially. Skydrive (Great place for your data for personal and sharing, 7 GB free) The Surface Pro Bugs I wish MS would fix ASAP in order of annoyance: Mouse hangs under various and many conditions (have to right click or switch to start screen to get it back) Touch Scrolling snags then scrolls fast (happens after a very brief period of inactivity of scrolling) Screen goes to sleep when plugged in even when Power Options set to performance and never sleep or dim screen Wifi switching from phone tethering to home Wifi or coming back from sleep acts like its connected but it is not and needs disconnected and re-connected sometimes/randomly Private Firewall disabled re-enables on its own after reboot (may have been an update that caused this, seems to stay disable now) Gets sluggish after long periods of use with MS Solitaire which I believe is heat related slowing down the CPU/Graphics due to temperature Gets sluggish to SDD in explorer when playing music at the same time with Xbox Music under My Music with locally stored music not streaming Magnetic Power connector is too difficult to connect always No documentation or indication on Surface Pro of which direction to insert micro SXDC chip When using graphics intensive software/gaming temperatures get too hot Sometimes Type Cover disconnects or is not recognized Apps from online store are limited selection and buggy but are getting more and more and quality is getting better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest in technology!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Surface. This is a tablet and a computer in one. I can work on my school stuff and print if I have to. I can also use the internet and play with my apps. The best gift I have ever received!! Its value is worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Tablet / Laptop / PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted a tablet but need full function laptop in order to use professional programs - great! wasn't sure about Windows 8 but really like the news, finance, sports live tiles and layers of info able to use Outlook 2010 with exchange and sync e-mail accounts, calendars, contacts easily across desktop, surface and lumina phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro works well. It is small enough to travel like a tablet, but has an OS like a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allows tablet use with pc-business use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bizarre that MS doesn't offer its own machine with its software installed. Took me an extra trip to Best Buy to get MS Office installed. Need extra training to understand how to use Windows 8 - why aren't there built-in how-to's? Why isn't there a look like XP choice? Frustrating customers is no way to make up ground on Apple...Once I figure it out (something I wish I didn't have to waste time on) I think I will really like the Surface Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great tablet for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great value for the price and has definitely made working on the go easier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unreliable computer, especially keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft misdiagnosed my surface pro prior to the 1 yr warranty, instead of fixing my surface's actual issue, they gave me a new keyboard. I was not able to connect the new keyboard to the surface 2 out of 10 times. Surface would black out and then restarts constantly. Frustrated, I continue to use surface without a keyboard. Really long story short, very undependable computer. Will be going back to my air mac.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop PC.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited all my life for a laptop this size, weight and versatility (apps plus x86 programs). This is one fine tablet/pc. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for Business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only con... 5 hour battery life... just waiting for the new power cover to come out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I enjoy my Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop died just before an important presentation, so I needed to switch immediately to a new one without much research; a Surface seemed a good, safe move. It was; I like the Surface Pro very much, though I must admit, a month later, that I'm still adjusting to the quirks of its hardware (keyboard and screen) and software; why, for example, does tapping the PPT icon on the iconic screen send me to the old desktop?

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great for work and education applications

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start up and first use. Would have liked to see Word included for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my brother. It works as a tiny laptop or tablet. It is a bit heavy however.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Small Business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tablet primarily for use with my small business. It took me a minute to get use to it... I've never had a tablet before. But now that I have gotten use to it, I find that I don't like my laptop and rarely, if ever use it. It's the BEST investment I EVER made and it travels so well! LOVE it! :)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is very easy to use, great features and like the pen for hand writing.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 3 out of 5 stars

    Good initial business device but do your research

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good initial device for touch tablet but do your research. There are far more devices on the market now for consumer purchase and business lines are starting to make an appearance. I highly suggest having an external USB port for file transfers and a keyboard of some type. Typing on glass/plastic flat surface gets annoying without a tactile response.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft surface pro two. Has all the app and speed I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and nice conputer>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use The battery life is not as long as I wanted. Enjoy the compact size

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The only tablet that I could get a certian site on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery was better. It goes where ever I want

    I would recommend this to a friend