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Customer reviews

Rating 4.7 out of 5 stars with 842 reviews

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96%
would recommend
to a friend

Customers are saying

Customers regard the Surface Pro 4's portability, keyboard quality, and lightweight design as significant advantages. Many appreciate its compact size and the included pen's functionality, along with the generally positive assessment of battery life and price. However, some users express concerns about the limited RAM and storage capacity. A few also mention heat generation as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Tablet - Beautiful Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the pre-BF sale, saved $400. Get the pen when you make the purchase and save another $20 on the pen (which comes with 5 different tips, each a different "pencil softness" - see image). I have 1st generation Microsoft Surface pro (i5 G3); I was concerned about m3 processor, but it (with improved GPU) is much better than the original and the battery life is about 4x better (original ~2.5h, this ~10h). The keyboard is just ok, it is backlit, and a little wider key spacing than previous; the "grey felt" look is nice, but key travel still limited. The latest pen has greatly improved touch sensitivity it is "marvolous"... using pen as mouse on screen is sensational. BTW: I can't believe new MacBooks don't have a touch screen - the screen viewing angle on the is tablet are exceptional combined with the new pen - a new computing experience. m3 processor is plenty powerful for most activities; Using Chrome Browser, I could easily open 6-8 tabs without noticing any sluggishness, at the same time run iTunes in the background. All told it's a great combination, and it's 100% quiet - NO FAN - and little noticible heat. behind the open kickstand you can feel warmth, but nothing like computers with older generation i3,i5 & i7 CPUs. If your lucky enought to get one fro this price, try the new Microsoft "inking" app, which combined with MS-Note provive a powerful on-screen writing combination.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Would have given a star more if ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is really nice. The keyboard surpasses the mac air. The pen is possibly the best in the industry. My only gripe is battery life and heat. I bought the i5 thinking it would not be a battery hog. The heat generated is also very high.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast but the battery doesn't last long, it's hot all the time,

    No, I would not recommend this to a friend