Customer Ratings & Reviews

The Microsoft Surface Pro has always been a premium-level computer since it was introduced. I have avoided buying one until now because of that fact - I am FAR more of a budget-minded user/shopper. I wanted to replace my somewhat-aging Asus T-100 that had started out with Windows 8 and I had upgraded to Windows 10 quite successfully. The T-100 was my everyday carry computer for the office, and I would use Windows 10 Mail and Calendar and the bundled Office 2013 everywhere - I would then Remote Desktop to my main computer to run everything else. I bought this Surface/Keyboard bundle on sale at my local Best Buy store when I saw the ad. I am NOT disappointed with my switch to the Surface Pro 4 - it is fast, it is compact, it has an awesome screen. I added a 128G micro-SD card to store my movies and downloads, and I bought the discounted-price-with-the-bundle stylus (though I am not sure I will use it that much). I really like the facial recognition feature instead of typing in a password. I have not found anyone else's face that will unlock the computer. The kickstand is a fantastic design element - I use it on desks, my lap, pretty much anywhere. The charger is small and I love the magnetic connection. Recharge times are very acceptable (a LOT faster than my T-100). I think that the keyboards for these are VERY overpriced, but EXTREMELY functional. The touchpad is probably the best I have ever used, and I really am comfortable with touchpads. Multi-touch and Windows 10 go together very well. Even though I got the entry-level M3 processor, the performance is very adequate for all of my office and general-use needs. The fact that there is no fan at all is a major plus for me.

Was looking for a tablet to bridge phone and desktop usage and found the Surface Pro 4 to be the solution and much much more. As a tablet it is great. Large screen, crisp display, excellent wi-fi connectivity and fully featured. Coupled with the Surface Pen it is exceptionally versatile. This device also is fully functional as a laptop with enough power and features to function as a business laptop with Windows 10 included and ability to run Microsoft Office Suite applications. I will need to purchase the Surface Pro Dock in order to have the connectivity needed to make this fully functional but that is not a problem. The bundle I purchased had the included keyboard which is very functional as a magnetic add on. I would recommend the Surface Pro (various configurations available based on need) to anyone needing a fully functional laptop that can double as a top of the line tablet. Do remember to get the pen at time of purchase for a $20.00 discount and the ability to write notes inside of your applications which is a great feature and really cool whether for business, school or fun!

The Surface could be such an excellent device. I love every feature it has. It is a tablet and a laptop and most importantly it can run a full version of Windows. The touch screen is responsive and the pen writes more naturally that any stylus I have used. The size is great and it is so easy to carry around with you. The keyboard is good too. I love the mag charger and keyboard connection that make it so easy to plug in either item. But, considering this device has been around for a couple of years now, I would expect the bugs to have been worked out of the software. The pen randomly loses its button controls, forcing you to disconnect and reconnect it or reboot the machine. The touch screen occasionally freezes up which, if you don't have the keyboard handy, means a hard reboot to bring it back. The onscreen keyboard is quite awful. Really, no predictive typing, no swype - is this not a mobile device, Microsoft? In all, I would say that this is a device that could be outstanding but definitely needs some work still. No lies, I am a mac user and I have said many times that if it ran Mac OS, it might just be perfect!!! But it would also be close to perfect if the software that controls it was just improved a little and the bugs worked out of it.

The product is a great size. It is large enough to feel like a traditional laptop and light enough to carry around. Easy to use. Love the touchscreen but the convenience of the keyboard is fantastic. Great product

I got my surface pro 4 during the 2016 Pre-Black Friday special. So to start this review, I got this item for $600! What a DEAL! It came with the keyboard (no stylus, but no big deal especially for the price). Some would argue that the memory and the RAM space are on the lower end, but I find that it is sufficient for my needs. I love how compact the surface is. It's not heavy, easy to transport, and the keyboard is comfortable to type on. Also on the computer is a bluetooth option that connects to any soundbar that has bluetooth option. Overall, I find this product to be amazing and I am very happy with my purchase.

Nice size Screen, satisfied with the speed, Apps compatible across MS ecosystem. The keyboard is a must have. This Device can effectively replace my Lap Top and is way more portable.

Question buying this model as the new was coming out soon. But then my computer died and i had to make a decision to this or a different computer. I have not regretted my purchase once. The only thing that annoys me is sometimes i shut the screen too quick and it freezes and had to read on line on how to hard stay it. This is not an issue the perks of it out way all else. Fast easy to learn. Good for all ages.

Bigger screen, faster, and better keyboard than the Surface Pro 3, the 4 is a great update. Warning: the resolution on the 4 is really high, so certain applications that do not scale up, will look incredibly small, you would have to downsize the resolution for those particular instances.

I love the size of the screen and the lightweight feel. Keyboard is great. I don't need to carry a laptop and a tablet anymore!

Since purchasing my first Surface Pro 3 a couple of years ago, I've purchased several more (...Pro 4s) as gifts for my wife, son and daughter. Best Buy's phenomenal "Black Friday" sales over the past couple of years make it extremely difficult for me to pass up thier amazing deals on this particular product. Especially for a device that's both a laptop and a tablet; has both flash drive and SD slots; a battery that lasts 6-7 hours on average, and serves as a perfect travel companion as it's super compact, can easily handle both my "work" related needs and personal wants, e.g. watching movies I've downloaded on the SD.

This laptop/tablet has been great! It meets my needs when I'm hanging at the beach with my bros and taking a break from catching some awesome waves. The surface is great for anyone looking for a travel size tablet with the power of a laptop.

Purchased my first Surface (3) last year (2015) around "Black Friday" at Best Buy. The bundle package was something I just could'nt walk away from - for an item that I'd been considering for quite a while. One of the best purchases I've ever made i.e. cost wise and otherwise! It's actually a laptop - tablet - personal/portable/compact "entertainment center" all in one! At the time of the purchase, none of the other (tablet) options out there had a USB and an SD slot (which I store my Videos/Movies on). I thought it was great just to have the USB function but BOTH a USB and SD... Wow! Perhaps on a laptop - but on a tablet? Virtually unheard of at the time - still perhaps? In fact, earlier that same day, I'd already purchased an iPad from a nearby Apple Store - which was still in the trunk of my car. After the Best Buy associate explained all of the features of the Surface - it was a "no brainer" for me. I purchased the Surface bundle on the spot and immediately returned the iPad for a refund. And doing so only highlighted the fact that the iPad cost significantly exceeded what I'd paid for my Surface and a keyboard combined. The following June another Best Buy sale presented an opportunity for me to purchase yet another Surface 3 for my son as a college graduation gift. This year's Best Buy Pre "Black Friday" sale has brought the "Surface Experience" full circle for my family. That is, the new & improved Surface 4 bundle package was so phenomenial, I purchased two. One for my wife and the other for my daughter as Christmas presents.

I also own a Surface 3. I dropped it and broke the glass and lost the ability to 'touch' the screen. The Surface 4 I'm reviewing was on sale and I couldn't resist it. The processor is fast and I like the size of the screen, The reason I got my first Surface was because it had a USB port. Obviously, the '4' has one, too. I also purchased the pen but I'm still getting used to it so I can't really say anything about it. I always show what it can do to my friends who own an Apple pad.

The Pro 4 is a welcomed upgrade from my original surface pro. The screen size is easier for applications to scale. One drawback is the usb port on the same side as the power port, though not huge issue. Battery life is great improvement with the M3 core processor. added a 200gb sd card and now i have plenty of storage.

I have a Surface 3.5 for work, and I love the size. The Surface 4 is even better. It still has the same size/footprint. The speed is even faster. Only issue users might have is the keyboard. It is a flexible/soft keyboard. Some users will not notice, but if you are a pounder on the keyboard, you will hate it.

After reading many reviews, I purchased this laptop on Black Friday. This was a special bundle so it came with the keyboard as well. I love it! It's compact so it fits in my tote with ease. I love that I can simply detach the keyboard and use it as a tablet when ever I need to. Very happy with my purchase!

I purchased a Surface tablet without a keyboard a few years back. The tablet didn't completely meet my needs, but I didn't need a really powerful laptop either. The Surface Pro 4 met a happy medium for being small, light and having plenty of power to do everything a laptop will can do.

I like portable inexpensive tech which is why I originaly bought the basic atom based Surface 3. But this just is soo much better. Larger beautifull screen and faster processor and at the same price I paid for my Surface 3 without the keyboard! This is a deal no one else has and will never be seen again. It truly is the only computer you will ever need for basic to moderate duty workkm,

Awesome laptop/ tablet. Comes standard with windows 10 and 128gb which you can use an sd card or cloud space for storing pics and documents. Offers face sign in and many other win 10 features. Small and compact i take with me everywhere.

This is a great tablet bundle for the price. You can even get the pen at a discount if you buy at the same time. I gave it to my college graduate as a graduation gift. He loves it! I highly recommend getting a protective case as well.