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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 842 reviews

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96%
would recommend
to a friend

Customers are saying

Customers regard the Surface Pro 4's portability, keyboard quality, and lightweight design as significant advantages. Many appreciate its compact size and the included pen's functionality, along with the generally positive assessment of battery life and price. However, some users express concerns about the limited RAM and storage capacity. A few also mention heat generation as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Super slow m3 core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive machine for note taking, because that's pretty much the only thing you can do with it. Piece of advice! Look for i5 core or better if you are looking for a laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the worst computer I have ever had. I have had it into the geek squad twice to fix unwarranted lockups. I am not a computer nerd and maybe that is who this thing is made for. however the cheap keyboard will disappoint anyone who uses it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after less than an hour of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at very good price last thanksgiving. Very promising screen and look but died on me in less than an hour of use. Cant switch it on again. Had to return. Maybe one of those manufacturers defects.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lockerkey code trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a lockerkey code already set and disabled the surface and I had to return the product. No one could help me with the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    love surface pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro 4 and the TV. I've never purchased anything that I wasn't happy with. Always get good customer service even when you are busy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery problem it is keep working PC no more than 2 hours , just surfing in the internet nothing heavy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    such a shame...was hoping for so much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this processor is not great. the color on the screen sucks. you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not yet rated this product as its a gift from Santa and he hasn't come yet!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Buyer beware battery lasts 2 1/2 hrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I purchased this during the Black Friday sale. Online it says that this device is supposed to get 9 hours of battery life. Well I only get 2 1/2 hours. I even disabled windows hello as well as refused my maximum performance to 40%. I need something PORTABLE. What am I supposed to do with 2 1/2 hours!

    No, I would not recommend this to a friend