Customer Ratings & Reviews

I bought this tablet as a laptop replacement. For what I use it for, it suffices. If you are a gamer or other heavy user, I wouldn't recommend this device. Also, there still aren't as many useful apps and the apple and android devices. Otherwise, the features I wanted are all here, but the device doesn't always perform well. It's very slow to start up using facial recognition, assuming it recognizes you at all. If you're a woman who changes her hairstyles around, forget about it.... The track pad on this tablet is worthless. I've tried adjusting the speed and everything, but I basically have to use the touchscreen or a mouse because using the track pad results in the screen jumping around. Lately it has taken to not working at all and the only way to get it to work is to restart the surface. On the good side, it's very portable and the surface pen works really well. The ability to take handwritten notes was the selling point for me. Unfortunately, with the overall performance being so bad, I wouldn't buy another one of these.

The display is really nice. The keyboard surpasses the mac air. The pen is possibly the best in the industry. My only gripe is battery life and heat. I bought the i5 thinking it would not be a battery hog. The heat generated is also very high.

I like the size and weight and the price was pretty reasonable. The keyboard is a little flimsy and the battery drains from fully charged to 0 while closed in a few hours. obviously going to bring the battery charger everywhere.

It's fast but the battery doesn't last long, it's hot all the time,

I bought this as a gift and feel a bit torn about whether it was a good purchase. It looks great and works well for most task, but I was told that it fell significantly slower than the previous version with the i7 processor. It was on the other hand super cheap $650 vs $1000, so I would say it barely lived up expectations.

M3 processor leaves a little to be desired. The screen is super high resolution. Love the Surface tablets, but I decided to get a i5 Surface Pro 3 for myself, it has a much more powerful processor with only slightly less screen resolution.

The bundle is great and price was great but to slow for me. The surface works great on wifi but on hotspot it doesn't. You will need at least a i5 to work better using hot spot

I like the form factor and the style of it and keyboard but. Cheapest I have seen is about $600 but that is no i5 processor

Great for doing school work, lighter than a laptop.

The important thing to keep in mind with this Surface is that it is not for anything heavy duty. This is a basic machine that is good for office work and surfing the web. If you are planning on gaming, video editing, or anything more strenuous you will want to get one with a more powerful processor.

Thought I was getting the best of both worlds but it fell short. Not able to download all the apps that I'm using on my phone. And some drivers are not compatible on the Surface .

I love that it is part laptop/tablet but the screen decided my wall (65 degrees) was too cold and it cracked. Will be returning and purchasing something more durable.

Good price 599 for the bundle however for an m3 processor and for it to not even include office being a Microsoft product it is way over priced

m3 is trash. i bought trash that I'll be returning. good thing I'm not keeping this trash. this is a trashy computer.

it was usable per college student, but not for heavy user such as cad engineering nor debugging programmer

it is good, but slow. also, battery drains way faster than expected.

While is good price, do not performed well. Bulk it and slow for me,

The machine is slow because it is an M3. I would not recommend it.

Slower response than what I had hoped. Hard for me to use.

I purchased this as a Christmas gift during this year's BF sales. However in my rush to purchase it before it sold out, I forgot to include the stylus pen at the $20 discount amount. I was told by Best Buy customer services personnel that the only way to get the discount amount was to purchase another surface pro 4 bundle. Fortunately, I was able to purchase the stylus pen at another retailer for a discounted amount. I will have to starting looking at other retailers for buying electronic items this holiday season and in the foreseeable future.