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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 842 reviews

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96%
would recommend
to a friend

Customers are saying

Customers regard the Surface Pro 4's portability, keyboard quality, and lightweight design as significant advantages. Many appreciate its compact size and the included pen's functionality, along with the generally positive assessment of battery life and price. However, some users express concerns about the limited RAM and storage capacity. A few also mention heat generation as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 842 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer/laptop. It's fast, sleek, and has a great picture. I've been looking for something like this for a while. It does everything my desktop can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas she loved it and really enjoys using it. She needed a laptop for school and this was the perfect option for her. Battery life is between 6-10 depending on usage and power saving settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously have owned a Surface RT, Surface Pro 2 and Surface Pro 3 (twice) and gave up on them for various reasons, but mostly because of intermittent connectivity issues. This Surface Pro 4 has exhibited none of those issues and I am enjoying the experience working on it. The screen is gorgeous and the performance is what I expected it to be. I have been pleasantly surprised with the M3 processor, especially the fact that it doesn't feel hot on my lap like other Surfaces and laptops I have owned. I haven't had any noticeable lags in performance and the Hello process for signing in is working great. I would recommend this configuration to anyone that isn't looking for a power product. I use it mainly for email, web browsing, word processing and some web page editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Windows Tablet On the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for one of my employees and from playing around with it I can see that Microsoft did an incredible job with the build quality. It feels high end and that's also reflected within Windows 10. The surface pen and inking capabilities they've baked into windows 10 make it worth it. When you compare this setup vs the ipad, most people don't realize the true significane of having a desktop class tablet available that can practically do it all. It's just a shame there hasnt been more dev support within the windows store. The true value lies within regular legacy windows apps (Photoshop, etc) AKA - The kind of apps you would never see on an ipad - only a macbook. Bestbuy was having a bundled deal and we took it. Totally worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    wow this is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice system for my college student. I was told the only "hip" thing to do was an apple.HAHa. First thing it is hip. Second...writing notes with one note and not paper...priceless. this surface is great

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the surface. So happy with this purchase. We've bought the earlier version, and this pro is even better. So light, but very durable, my 3 year old hasn't ruined it yet. Lots of storage and very quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery plugged in, not charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the last one on Black Friday and worked fine for a few weeks then it for some reason it stopped charging. Since it was within the 30 day holiday return period Best Buy replaced it on the spot so I'm hoping it won't happen again. I like the Pro 4 a lot so far and never had this happen to my Surface 3.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great Entry Level Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface Pro 4 M3 model as i was looking for a tablet that had more functionality than my iPad. The ability to run windows 10 allows me to forgo my laptop except for when I need it for more intensive projects. The Pro 4 keyboard is excellent as well. More than happy for basic computing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Loving this Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an early adopter but I have wanted this since the minute I saw it. I have watched the reviews and the pricing. It is so much faster than my laptop that I have only turned on the laptop to do a spreadsheet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent buy. Functions as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item a month or so ago. So far, I have not experienced any negative issue since the purchase. It is compact and does have almost same functionality as a full size hardware. Functions as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 4 is an awesome product. Very versatile. Truly eliminates the need to have both a laptop and a tablet. The 4 has an improved processor as compared to the 3 and brings a lot of muscle to the party!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Would have given a star more if ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is really nice. The keyboard surpasses the mac air. The pen is possibly the best in the industry. My only gripe is battery life and heat. I bought the i5 thinking it would not be a battery hog. The heat generated is also very high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used windows pc's. Upgraded from a touch screen laptop that only supported windows 8. Being able to write with the pen is a terrific feature and allows me to cut back on paper when working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Surface pro needs to be on a hard surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hence 9its name surface I was hoping this little compact computer could be used while sitting on the couch and watching tv. NO that is not the case, this really needs to be on a hard surface to be used comfortably so I ended up returning but loved it other than that. Very sleek and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item while it was on sale and I have to say I am not disappointed in the slightest. It's works great for taking notes in class and the pen works great in case you have to draw for you notes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this up for a great deal during the holidays. i love how it has no fan and is virtually silent. More than enough power to run all the apps I need from a laptop and love how slick it looks and feels.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exceptionally well microsoft makes good computers. Fast and quiet can even play some games well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great hybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a black Friday preview deal and couldn't be happier. The thing is smooth and fast! My wife liked mine so much that she has moved from her MacBook air to a Surface. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    nice mix of computer/tablet - horrible battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight and the price was pretty reasonable. The keyboard is a little flimsy and the battery drains from fully charged to 0 while closed in a few hours. obviously going to bring the battery charger everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for my Surface RT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Surface RT and was looking for another Surface. As it turned out, the Surface Pro 4 came home with me that same day. I did some research and for the money, this was a wise choice.

    I would recommend this to a friend