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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 842 reviews

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96%
would recommend
to a friend

Customers are saying

Customers regard the Surface Pro 4's portability, keyboard quality, and lightweight design as significant advantages. Many appreciate its compact size and the included pen's functionality, along with the generally positive assessment of battery life and price. However, some users express concerns about the limited RAM and storage capacity. A few also mention heat generation as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 842 reviews
  • Rated 5 out of 5 stars

    Best laptop I ever had, but first one failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The network adapter card was bad on the first one I received. After 20 hours working with Microsoft, they said the hardware was bad (grrr...). Exchanged at Best Buy for a new one which has worked just fine thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new travel buddy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired my old Surface RT, still good for offline presentations with USB. New Surface with SSD is fast. Added Micro SD card for more storage. New features reduce my time on computer and increase my productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. My husband says this device is a game changer. It does everything that he wanted and more due to its tablet/laptop feature. It's fast and has enough memory space to hold pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for work and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet it great all the way around. I use multiple large programs at work with it flawlessly. Screen image is awesome as well. Sometimes won't find the server but easy enough to map it. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for any professional...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Windows 10, and USB ports... this device allows for more than any Apple can do. I got sick of my Apple losing Bluetooth connections. My engineer students are jealous that this little device can handle a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Surface Pro. This is the hybrid laptop and Tablet. It has lots of Pros like Sleek design, easy to handle and charge. I didnt use smart pen. However, it will be very useful on our routine work

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Got this for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M3 processor leaves a little to be desired. The screen is super high resolution. Love the Surface tablets, but I decided to get a i5 Surface Pro 3 for myself, it has a much more powerful processor with only slightly less screen resolution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop once you learn to use it. :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit technically challenged so I have to get a lot of help form the tech guys. I have however reviewed this product and know it's the best. What I have learned I really like. Coming from a windows vista computer, the windows 10 is a bit of a learning curve. In all it's a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a GREAT Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been interested in the product for awhile and was fortunate to have picked it up during the Pre Black Friday Event. My only disappointment was when I went back 2 days later they were all sold out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does excatly what I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she loves it. She practices her Japanese homework and also uses word to complete some homework assignments. She didn't need a lot of memory so this works out perfectly. I also purchased office and the pen. Which we have had no issues with as of this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the computer and keyboard together as listed, on time and in perfect condition! Shipped directly to my residents with no hassle. Computer works perfect and I would highly recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning my new Surface. I loved the portability--lightweight and compact. However, I found that the performance was lacking. I should have examined the specs more closely. I did not need the laptop for gaming, only for MS Office, music, watching movies, web browsing, etc. It couldn't keep up. I Imagine that the faster processor was needed, but it's a lot more money and other laptops give more bang for the buck. I ended up with a Lenovo Yoga 710. Thank you Best Buy for making a return/exchange so easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Much better than my previous Sony Vaio. The touch screen is very responsive. It's light weight. Purchased as a bundle with the keyboard, which detaches very easily for tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 4 core m3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality and premium looking. Love the keyboard feel, base configuration is a bit slow over all good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaces my laptop, light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 replaced my old laptop. I use it to browse the internet and do some light work. If you need music, editing, video, and multiple tabs going at the same time then get the Core I series. This meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface is amazingly quick and powerful. I had read good reviews and played with a couple, but after owning one it is even more surprising. A very well built machine, good job Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for students and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed! I really wish this was available when I was in school. I am convinced I may have to go back for my Masters just to utilize all the amazing perks this surface pro has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for a friend who creates clothing designs and logos . He loves it , it is perfect for his scketches. He said it takes time to get use to it but it’s awsome .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop i have gotten in a while, it is just perfect for my day to day activities. I would reccomend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and very useable in many senses, from surfing the web to playing a few steam titles to working at home with bluebeam for estimating. Really high quality piece of equipment.

    I would recommend this to a friend