Customer Ratings & Reviews
- Model:
- VDV-00001
- SKU:
- 6375055
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.
This summary was generated by AI based on customer reviews.
dont get this if you just want it as a tablet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a tablet, it isn't perfect, as a desktop it isn't perfect, but if you need both, and cant afford both it is perfect. Too bad I only needed a tablet, and honestly, you might as well buy a Samsung S7 or S7+ or an ipad. Either of the mentioned ones have a much better responsiveness.
No, I would not recommend this to a friendBroken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy my computer Online June 4 and I receive it June 8 After a weeks it doesn't work I can't turn on Or charge It I don't know why I was like to exchange it doesn't let me, online the only one have to have appointment to repair I would like my money back or exchange and new computer.
No, I would not recommend this to a friendPriced high for a tablet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this for the price. Received as a gift.
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will only work with Microsoft apps sent it back!!!
No, I would not recommend this to a friendGoog looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bad experience with surface pro 7 three weeks after buying it I had to return it and exchange it for another thanks to the Best Buy team that helped me with the process, I hope I will not have more problems with it in the future.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item came with defects. The touch screen was not working therefore I was not able to go through the set up process. Customer service did not want to replace the item and therefore I returned it and bought it from a different vender.
No, I would not recommend this to a friendTouch screen issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen randomly stops working requiring me to reset the computer. Have already done everything I could software wise to attempt to fix this issue but no luck. Will likely return it for another model.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care
Better options are out there for the same price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i5 - 8GB Memory - 128GB SSD - Device Only - Platinum- Better options are out there for the same price.
No, I would not recommend this to a friendIt still a good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and had to return because after updates the laptop was not able to restart and the touch screen got disabled and I was unable to work with it so returned it
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Love this!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lasted for -4 years and still kicking. Love this power, convenience and look. Will be buying the latest version when it’s time!
I would recommend this to a friend Disapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but i thought i was getting the keyboard along with it. Nope had to by that separate. You would think that for the price i paid for it would have been included
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad performance. After couple of months, gets stuck, restart needed like always. Now it’s not even charging. I use it just for browsing. Do jot recommend this product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello - We're sorry that there's an issue with your Surface Pro 7. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/ Hope that helps, Erica Surface Customer Care
No sirve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my second device and i have the same problem, the screen freezes after a couple hours of trying to use it and it is very frustrating No sirve
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6
Cant get it to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device won’t contact to wifi. I gave it to my daughter as a gift
No, I would not recommend this to a friendWill not power on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only one month it no longer powers on and had to ship to microsoft to get resolved.
No, I would not recommend this to a friendget 16GB these days just to have enough to browse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough ram to have multiple windows or tabs open! get 16GB these days just to have enough to browse the internet!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing your feedback on your Surface Pro 7. As you mention, we recommend purchasing the version of Surface that best fits your needs. It's great to get your input.
Best,
Chuck
Surface Customer Care
Poor product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful. Screen didn’t work half the time, charging port barely worked. Would not recommend to anyone.
No, I would not recommend this to a friendsurface pro 7
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well taken care of . Quit working after 18 months . Right after the warranty was up!
No, I would not recommend this to a friendDon't buy anything from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the parts were missing. cant use it. Try ti get any superviaor and no knecontact me back
No, I would not recommend this to a friendDo not purchase the Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to use surface pro 7 yet because the power doesn't turn on overnight.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're sorry that your new Surface isn't meeting expectations. We recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6