Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $674.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,044 reviews
  • Rated 1 out of 5 stars

    Dont buy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item for 9 days Keyboard back light stop working. Glitchy screen. Screen has light glitchy issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the the tablet 2 weeks after purchased, stayed frozen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return it less than a week. If you want a good touch screen tab. Then go with apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a defective item. It restarts automatically After Every few minutes while working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive the item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even receive my laptop and they don’t wanna talk about it anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Constantly crashes, power button will not turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t get anything

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing in front the door , it shows it’s delivered but there is nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh it's alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device freezes on me every now and then can be a burden.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for educational tool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Learning fir grandchild use. They enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    4 YEARS AND STILL KICKING!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I'd hoped it would be. I'm in school now and it still is working great. I'm planning on purchasing another. I wish I could afford the Studio, but until I can this is my top choice for a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O have had this laptop for over 4 years now, it was truly been a life saver as a student, the touch screen is also perfect for making notes and being on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovw this computer! It hooks up to my samsung phone, and I love the pen to draw using the tablet mode of the computer. I also love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Have been using since 2020 and flawless. Speed and smooth. Recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality, how compact and versatile of this device. 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Does exactly what its intended for. Compact, light weight and more durable than some reviews claim. This is the 2nd surface we've owned and only bought it because we wanted to upgrade the first one and give it to our son as his first laptop. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Good performance, Premature failure.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the performance of the Surface Pro 7. I used and liked the surface keyboard and connected to 2 external monitors using a Dell USB-C dock. The surface drove the 2 external monitors along with the surface monitor. The Surface failed after 3 years. The Geek Squad technician told me that a 3 year life span is not unusual for a surface. My wife is using the same model surface using the surface dock and surface power supply. Her unit is still performing well, so I wonder if powering via the USB port was a contributing factor for the premature (in my opinion) failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Havent had any issues and ibe had it for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2020 and its still the best tablet/pc I have ever used. Everything I need or needed in one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year anniversary review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works great!! I will say I have yet to purchase the keyboard but have used it on other tablets and it makes a substantial difference. Definitely brings the product up a notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for note taking.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty great. I mainly use it for notetakings for school. Going strong after 3 years of purchase.

    I would recommend this to a friend