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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,044 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to do her schooling and work and it’s been real easy to use and lightweight! Quality is great and love the tablet/computer! Would recommend this for anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    very portable - small screen good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the light weight is prime consideration for purchase. Returned HP, faster, less expensive with more features but too heavy for my purpose. Made the right choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this one for myself but with the excuse that was for my son to use for the school zoom meetings. I love this tablet/ laptop it very versatile and light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    ALMOST what I wanted. Almost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased this to replace an about 12 year old laptop. From the second I turned it on it just ran smooth. Everything about it ran very natural. Bought to use for typical applications and web browsing, along with Cura for 3d printing. Handled everything I threw at it without a hiccup. My only issue with this, actually not really even the tablet itself, but the attachable keyboard. It works perfectly fine, but for the one main place I use it (on my lap, go figure) it is very unbalanced. I found myself constantly wanting to shift and move to find the perfect balance, but never could find it. If I were to do it again I would just purchase the surface pro laptop instead

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great combination Laptop and Tablet!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides everything; laptop power, tablet convenience, very thin, light, and portable. Easy to pickup and take everywhere and have it all at your fingertips!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Better than a tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a more versatile option to a tablet, this is nice. The keyboard and optional stylus allow for more options and creativity with a mobile platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not someone with a vast tech knowledge. But this tablet is very nice in my opinion. Easy to use and setup. Great for everyday computer and internet stuff. Love the feature where bing will change your background to a different hi-def pretty picture everyday. This can be switched off, if you don’t like the feature. Also like how easily the charger plugs in and softly pops out of the port. As I’m the type to get get up and accidentally rip the cord out, which can damage the cord/ port over time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Great Windows Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a portable way to code apps and games and it works great for that. Thw touch screen is very responsive, the built in kickstand is a plus, and it is lightweight.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro 7 is a good fit for your needs. We're thrilled that you love its touchscreen, kickstand, and portable design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 2 out of 5 stars

    Keeps crashing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Surface because I am going back to school and need an actual portable computer. Two weeks into owning it, it started crashing on me and giving me the Blue Screen of Death. Each time the stop code was different and there was no pattern to what made it crash. I have just sent it back to Microsoft. Hopefully, they will be able to fix or send me a new one. Before it started crashing, it was great! Fast, easy to navigate, and lightweight. Did everything I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has more than met my expectations. I was able to get mine while it was on sale and that was one of the major deciding factors for my purchase. I have the i5 core with 8gb of ram and I have not noticed any kind of lag in performance when doing multiple tasks. You definitely need to invest in the type cover if you buy one that does not come with it. I bought a generic stylus online and seems to do everything I need it to do. The convenience, portability and ease of use are all major pluses for me. I haven't even bothered using my Ipad since acquiring the Surface Pro 7.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Joe,

      It's great to hear that Surface Pro 7 has exceeded your expectations. We're glad that it has the power, portability, and convenience to meet your needs. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent for such a small frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this little powerhouse. It is portable enough to carry around and powerful enough to get some work done. Best of both worlds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller, lighter laptop for travel. This met my needs and with the detachable keyboard I have the luxury of a tablet and the benefit of a regular laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro 7. I am not big on technology so the Surface Pro 7 is adequate for my needs. It is lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product- Very easy to use and intuitive. Also love the size and convenience of easily picking it up and moving it around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine wife loves it. Fast, responsive and extremely portable. If you need an everyday computer with power and speed to last the next few years, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro does everything that you need. Durability, great product, and ease of use makes this a no brainier purchase. Battery life is not as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface pro 7 set up was easy and worked great. Easily brought over everything from my OneDrive. Light and easy to take wherever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best laptop on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, it's really fast, good for do any work, its light and portable for me its perfect a dont had any trouble I prefer even that the iPad pro for be honest

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Tablet/Laptop for High School Student!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin entering high school that required a laptop or tablet with certain specs. Also purchased the keyboard and pencil. I did a lot of research online to find one that met the specifications needed, but also one that would ideally last through some of college while also being affordable enough. So far it has been a great purchase and has exceeded expectations! Very glad we went with the intel core i5 processor because it is very fast and efficient. After everything was downloaded, we found that 128gb was plenty of storage. Overall a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro is a very fast and reliable laptop. It is a mix of both ipad and a laptop and easily portable. I love it.

    I would recommend this to a friend