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Customer Ratings & Reviews

Your price for this item is $674.99
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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,044 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Pentium surface go, the i3 pro and they were both laggy and slow. When I got the i5 it was a night and day difference. This thing is FAST. Excel, word, powerpoint, youtube, everything just opens in a matter of seconds. I would say in terms of basic tasks this is just as fast as my msi gaming laptop which cost me 2000. Obviously the surface cant play games but it is good for a student

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it a laptop or is it a tablet? It's a laptop in the form of a laptop, great portability and performance. Might not play super duper computer games tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Surface pro 7. Its a computer in a tablet, fast as lightning, does everything I want it to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Mac convert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tablet. Super easy to set up and love the keyboard option. I also love that is has a USB port vs my previous iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Surface Pro 7 or iPad Pro?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this and an iPad Pro 12.9". I use the iPad Pro more for consuming content. I read my email, browse the internet, use the Maps app, etc. But sometimes you need more from your applications than iPadOS can do efficiently. The Surface Pro 7 is a full Windows 10 computer, albeit with a smaller screen. With the keyboard it can do more stuff. But those features mean that the basic tablet stuff you want to do is a bit awkward. I would not own an iPad without a regular computer but it is conceivable to own the Surface Pro 7 with keyboard as your only computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever bought really! I had my old laptop for about 8 years and switched to this and oh boy had it been wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I travel a lot and it is light and easy to take everywhere. I run a ton of programs at once (school, IT, email...) and haven't had an issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the great shout out! We're delighted to hear you've found the perfect set-up with Surface Pro 7. We designed this portable powerhouse to keep up with you throughout the day whether its in the classroom or out, enabling you to do more! We appreciate you taking the time to share your experience with the community and we're happy to have you part of the Surface family.

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grest value at Best Buy. Add geek squad .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is so great, compact and easy to use. This is my second one .my old one from Best Buy still works after 7 yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Versatile, don't need a true laptop anymore. Everything I expected and more. Bump up from the base model for the best experience. Quick shipping

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great platform!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is using the Surface Pro 7 for college and loves it. The processor is quick and the physical size is perfect. Had no problems at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that your son loves his new Surface Pro 7 for doing college work. We're glad that its power and compact design make it a good fit for his needs. Thank you for sharing his experience; we hope your son enjoys using his new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very portable and makes for a good home computer especially when paired with a docking station and dual monitors

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate – It's wonderful to hear that Surface Pro 7 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer got event better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Surface Pro we own A 3, a 6 & now, a 7. All wprk perfectly and only the 3 is showing some signs of battery degradation. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Fast processor. Compact form. I use it for both work and personal. It has been great for travel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Freddy – We're happy to hear you've found the perfect travel companion in your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote workstation with lots of bells and whistles. Easy to use and powerful enough to run all the software you can think of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good school computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small portable laptop for doing homework around the house instead of being stuck in one place. This is easy to bring around and runs pretty well, fast, and efficient.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alex,

      We're glad that the performance and portable design of your new Surface Pro 7 fits your needs for school work. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for me.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what i need. Able to carry where i go. Good battery life. Quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Super lightweight computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Surface. Second one I have owned. Look be the lightness, touch screen and detachable keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Nice, lightweight and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have gotten a five-star had I not needed to call Microsoft to fix some driver problems on day one. The screen is a nice size and it is very light compared to the Surface 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Surface Pro! Everything about this computer is great! Has made homework a lot easier and well proficient when writing papers!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer. It’s been a long time since I’ve had a new computer. Long over due. This surface Pro is just as awesome as an iPad! I LOVE how I can write on the screen with a stylus. The kickstand is cool. The type cover helps make the computer more portable. It’s light weight so I will not mind traveling with it. I have a large second monitor that I will hook up to my new surface pro to use when I work on big projects. Excellent experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear that your new Surface Pro 7 is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft