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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,044 reviews
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Microsoft Surface Pro! We love it!!! It is a lightweight and a powerful laptop!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of its speed and lightweight design. We hope you continue to enjoy using your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for everyone in the family.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the versatility for everyone’s different needs. Tablet when meeting with clients but attach the keyboard when working at home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Just right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed for a tablet, but it is much more. I consider it a compact laptop. Great speed, lightweight, just enough memory.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled Surface Pro 7’s speed, and lightweight design makes it a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Next Stage In Life Is Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the next stage in our personal and work lives, there comes a time for the next step in our technology life and it doesn’t need to be a challenge. After retiring I needed to upgrade my laptop and i was scared. I found this to be simple, light and familiar in this Surface Pro. No need to learn anything new and the built in security, that has always been a concern, has given me no worries. It’s new and improved. Thank you MicroSoft.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great if you're working outside the office. It's light and doesn't take much space to store in you backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome touch screen laptop/tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. Its versatile, easy to use, and connects with everything I try to VERY easily. (TVs, headphones, etc). I primarily use this computer to browse the internet, and watch movies/tv shows, etc. I wouldnt change anything about the computer other than maybe it could be a bit more durable. I had to buy a second one about 1.5 years in to owning my first because I dropped it about 2 feet on pavement. My fault but the screen SHATTERED. overall a great price for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great purchase for mobile design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy, it runs my art programs well, and is very sleek and portable. Thanks for another 'best-buy' Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Laptops at it's best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, sleek, mobile, and even fun to use. I'd recommend this for a college or profession.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luis – We're thrilled that you love the speed, and sleek design of your new Surface Pro 7. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast and great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, nice picture and reliable. very handy, light weight, just the perfect office tools to carry any where.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad to hear that Surface Pro 7's fast performance and portability fit your needs! Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy setup, light weight and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface pro, super easy setup and fast, light weight and perfect for any situation - work or school.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Screen not as tough as hoped for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality, size, and weight. screen is already cracked. Seems a little fragile… Only have had this for two weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a tech savvy person and fought buying anything for the longest time. But it’s so easy to use and lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, compact. Use as laptop or tablet. The stylus-pen very handy for note taking. Good battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Paul,

      Thank you for sharing how well Surface Pro 7 fits your needs. We're glad that Surface Pen has been an asset in taking notes, too. We hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it small light and works like a full size lap top or computer, runs window 10 and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    A great buy for remote work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the touch screen to teach my classes The surface pen is easy to use and the display is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    I love this computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer. It is so light and fast. My agents have them now and I bought my mom one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removing cost from the equation this is a great device, great battery good performance, great experience but cost is a factor and the fact is you can get a better device for a better price. Accessories are expensive and whatever the price you're paying, add another $150-$250 to get the keyboard and stylus. At this price point you can get an XPS device with superior performance. Personally I went with a surface over XPS due to quality issues with XPS devices. Your milage may vary but I'm an IT professional and have lots of experience behind my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop so I decided to go ahead and treat myself to this on cyber Monday. I'm very glad I did! So far it's a great tablet and it really helps me being a student. It has a lot of great features. It's especially easy on the hands with the touch screen, and I think any student would appreciate something like this! The computer basically set itself up, and that is something unheard of. So for those who want to save time on setting up a new device, this is definitely a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tablet, it's light weight and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Runs perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use everyday for my school and work. I take this to school everytime I go. Very light weight and easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear your Surface Pro 7 has been easy to take with you to and from school.

      Happy studying,

      Heather
      Surface Customer Care Microsoft