Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$674.99
Save $225
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,044 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Fun and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use and set up. Beautiful to look at. Like that it is also touch screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the touchscreen and easy operation of your new Surface Pro 7. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great easy to navigate and fast. Does everything it was purchased to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted to hear that it's been easy to use. We hope you continue to enjoy the speed of your new Surface Pro 7. Cheers, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Sad Disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the burnt red keyboard the moment I saw it on display! It was so easy on the eyes and it felt like real keys, and was easy to use. I liked so many things about this little laptop I couldn't wait to get it home. So, you can imagine my disappointment when I plugged it in, after finally realizing the little spike with the metal pieces was to fit into a side slot on the monitor (I am not a techie!) There were no written instructions on how to set this up...it was all on the computer once you got it hooked to the power source. The next problem was finding the information needed to connect it to wifi - we had all kinds of numbers on the little gadget but couldn't read them without taking a photo and enlarging it which wasn't easy because I didn't dare uplug anything for fear I wouldn't it back together. Then we tried the set of numbers of the required length which had both numbers and letters. ..the keyboard wouldn't take the letters! In the process of moving the laptop I took hold of the top and felt how warm it had gotten in just the 30 minutes (or less) that it had been on; it was very warm. I figured that was going to be a problem for me. So, we sadly unplugged everything, and returned the pretty keyboard and the nice sized laptop. I also had liked that the keyboard came off so the monitor could be used as an Ipad. I was glad to have the 14 day trial period. Now I'm in a quandry, not knowing what to do and I know my 2009 PC with the old OS before Word 10 is probably going to just die one of these days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very simple toWork with!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it is not complicated to work on, brings up sites quickly, easy to move around in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats the ipad

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at a decent price! Good compared to other products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Pro 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the surface, very easy to use and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my pRO. So easy to use very slim. And light

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised... powerful, love the touch screen right PC for the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but heavy duty performance. Easy to set up. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new computer. It is lightweight and has the power of a desktop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Pro was on my list!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer needed replaced. I really like the size and ease of the Surface Pro 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Surface Was a Great Deal

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it at college and he says it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    In Love!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have really made some nice improvements! The pen is amazing and I love how I am able to take notes while having the browser up at the same time. The pen design has been flawless so far with no problems. The keyboard is sturdy with a nice feel to the keys and the back light is a very nice improvement. It has been running very smoothe and able to handle my very demanding work program with ease. I am very happy with this tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Surface pro 3. Face unlock and instant unlock are great and it runs things smooth. Liked the Surface X’s bezels but going with the Intel chip seemed like there was less compromises. With trade in, was a good value too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My daughter loved it. It's slim, lightweight, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Very pleased.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, portable and lightweight. Screen size 8s smaller than a laptop but convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a surface pro price is a little steep but could be better but is very lite

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Surface pro 7

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love easy to use and setup great for all your computer needs. Great with the keyboard and mouse too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and the options clear screen easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Fast, Light and convenient and affordable computer laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing; we hope you continue to enjoy using your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft