Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,044 reviews
Pros mentioned:
Ease of use, Touch screen
Rated 5 out of 5 stars
Computer
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the size and the options clear screen easy to use
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Excellent Computer for School
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this computer for school and I couldn't be happier. It has no troubles running all the apps I need, is incredibly fast, and has the touch sensitivity I need for drawing digital. The wireless connection speed is better than my former laptop and th charger rate is fast. I have to use it all day, and I tend to only need to charge it every other day unless I am drawing. The only downside is the lower quality front camera, but that isnt really a problem.
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Surface Pro 7
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great comes on fast is light and good looking i like the platinum
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Rated 5 out of 5 stars
Surface Pro's are awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
love the touchscreen, size, and speed. really cool
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
J Ford
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am extremely pleased with the Microsoft Surface Pro 7 and the Surface Pen that I purchased with the unit. The ease in which it adapts to whatever task you are working on is remarkable.
While I paid the sale price of $899, the early December sales prices were lower and Best Buy honored the lower price and pleasantly gave me a refund on the difference. That is true Customer Service !!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
perfect for students
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an Surface pro 4, but due to the bulging of battery I had to drop that one. Surface pro 7 is sufficient for my daily uses: taking notes as a tablet, and use PPT or other office bundles as laptop. The writing experience is fantastic and has a great improvement comparing to 4. Also the tying on screen in tablet mood, accuracy has been increased as far as I can feel.
So far, a solid 5 from me.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Shane,
We're glad that you're a fan of the improvements in performance and responsiveness of Surface Pro 7. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Not the best computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I first had this computer it was great. I loved how it could go from computer to tablet and was extremely versatile, The quality and durability of the graphics and the sleekness of the design is amazing.
However, a few months in my computer constantly crashed (also making an annoying loud noise) especially when I was working on important projects, my C disk was constantly filling up quickly even though I would periodically delete old files, at times when I would try to unlock my computer it would freeze and my keyboard (which I had to buy separately) would have trouble connecting. Also the battery life was terrible. I am a college student and it would be halfway through the day and my computer was already about to die (and I never really had the brightness up often).
I became really frustrated and returned it. It’s a shame because I liked the fact that it was a tablet and like a PC.
No, I would not recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Perfect and economical for school
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop and lightweight. Fast and easy to use. Durable. Good "bang for your buck"
I would recommend this to a friend
Rated 5 out of 5 stars
This Surface Was a Great Deal
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son uses it at college and he says it is great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome and compact easy for transportation and ease of use
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 5 out of 5 stars
Great image quality !
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Portable easy to carry. Supper light. I game quality is 100% ammazzinnng
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Tablet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it its so easy to use and very fast. I use mine for games and movies alot.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Danny,
Thank you for sharing your experience with your new Surface Pro 7! It’s great to hear that it’s been easy to use for gaming and movies. We hope you continue to enjoy it.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great I love that it is so light to carry and it works so fast etc.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect everything I do!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this surface and it’s my first and I will say it’s fast hella portable and the charger is great plus usb in it while you charge you can also charge your phone.. this is making me sell my laptop even tho I bought this to fix the laptop I was able to do in about 1 hr lol but downside you must purchase the keyboard and pen separately but it’s still worth it if you can do it.
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 5 out of 5 stars
Awesome computer!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. Lightweight and great for on the go. Setup was instant and easy to use.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're delighted to hear your Surface Pro 7 was fast and easy to set up! Thanks for taking the time to leave a review, and we hope you continue to enjoy your new Surface.
Cheers,
Heather Surface Customer Care
Pros mentioned:
Performance, Weight
Rated 5 out of 5 stars
A very good buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surface Pro 7 is a Powerful and ultra-light for work and school
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great for College Students
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent for the college student or the home. Easy to transport because it’s so light and slim. Great for plane rides too. Each one of my kids has one and so do I. I’ve had mine for 5 years and just purchased this one for my youngest. My oldest has more memory because her major is engineering.
It even talks you through set up. That was pretty cool.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Chelly – Thanks for sharing and being a loyal Surface fan! We’re thrilled to hear the whole family enjoys their Surface Pro devices. We hope everyone continue to enjoy using them. Cheers, Erica Surface Customer Care
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great for School / Home use!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this Surface to do my school work on. It runs amazing. My friend was able to get me to download Minecraft, and Java Edition ran great on local multiplayer, with minimal lag.
The Surface did get a little warm, but as soon as I noticed I let it cool down.
Definitely advise to get the surface keyboard.
I highly recommend this. Cool part: it’s counted as a tablet, not a laptop!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great Purchase
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a tablet and laptop in 1 and I came very close with this purchase. The surface has characteristics of both devices. It works wonderfully with all the apps I use and every program as well. There is only one downfall of this device. The battery life is not great. I understand that it is because of the amazing screen but that is the only negative aspect of this device.
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Surface Pro
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
love this Surface Pro, it is fast easy and so so lightweight
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – We're delighted that you're enjoying the speed and lightweight design of your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care