Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $674.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,044 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the best computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first had this computer it was great. I loved how it could go from computer to tablet and was extremely versatile, The quality and durability of the graphics and the sleekness of the design is amazing. However, a few months in my computer constantly crashed (also making an annoying loud noise) especially when I was working on important projects, my C disk was constantly filling up quickly even though I would periodically delete old files, at times when I would try to unlock my computer it would freeze and my keyboard (which I had to buy separately) would have trouble connecting. Also the battery life was terrible. I am a college student and it would be halfway through the day and my computer was already about to die (and I never really had the brightness up often). I became really frustrated and returned it. It’s a shame because I liked the fact that it was a tablet and like a PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Fast, Light and convenient and affordable computer laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing; we hope you continue to enjoy using your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, and compact- I will be using it fir school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jacob – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a surface pro price is a little steep but could be better but is very lite

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Surface Pro 7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great comes on fast is light and good looking i like the platinum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent Computer for School

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for school and I couldn't be happier. It has no troubles running all the apps I need, is incredibly fast, and has the touch sensitivity I need for drawing digital. The wireless connection speed is better than my former laptop and th charger rate is fast. I have to use it all day, and I tend to only need to charge it every other day unless I am drawing. The only downside is the lower quality front camera, but that isnt really a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and compact easy for transportation and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    surface pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact, very light and I can take this anywhere. The screen is a wonderful size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    J Ford

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the Microsoft Surface Pro 7 and the Surface Pen that I purchased with the unit. The ease in which it adapts to whatever task you are working on is remarkable. While I paid the sale price of $899, the early December sales prices were lower and Best Buy honored the lower price and pleasantly gave me a refund on the difference. That is true Customer Service !!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    perfect for students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Surface pro 4, but due to the bulging of battery I had to drop that one. Surface pro 7 is sufficient for my daily uses: taking notes as a tablet, and use PPT or other office bundles as laptop. The writing experience is fantastic and has a great improvement comparing to 4. Also the tying on screen in tablet mood, accuracy has been increased as far as I can feel. So far, a solid 5 from me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Shane,

      We're glad that you're a fan of the improvements in performance and responsiveness of Surface Pro 7. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Perfect and economical for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and lightweight. Fast and easy to use. Durable. Good "bang for your buck"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great I love that it is so light to carry and it works so fast etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its so easy to use and very fast. I use mine for games and movies alot.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Danny,

      Thank you for sharing your experience with your new Surface Pro 7! It’s great to hear that it’s been easy to use for gaming and movies. We hope you continue to enjoy it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great image quality !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Portable easy to carry. Supper light. I game quality is 100% ammazzinnng

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect everything I do!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this surface and it’s my first and I will say it’s fast hella portable and the charger is great plus usb in it while you charge you can also charge your phone.. this is making me sell my laptop even tho I bought this to fix the laptop I was able to do in about 1 hr lol but downside you must purchase the keyboard and pen separately but it’s still worth it if you can do it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    A very good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro 7 is a Powerful and ultra-light for work and school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for College Students

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the college student or the home. Easy to transport because it’s so light and slim. Great for plane rides too. Each one of my kids has one and so do I. I’ve had mine for 5 years and just purchased this one for my youngest. My oldest has more memory because her major is engineering. It even talks you through set up. That was pretty cool.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chelly – Thanks for sharing and being a loyal Surface fan! We’re thrilled to hear the whole family enjoys their Surface Pro devices. We hope everyone continue to enjoy using them. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for School / Home use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface to do my school work on. It runs amazing. My friend was able to get me to download Minecraft, and Java Edition ran great on local multiplayer, with minimal lag. The Surface did get a little warm, but as soon as I noticed I let it cool down. Definitely advise to get the surface keyboard. I highly recommend this. Cool part: it’s counted as a tablet, not a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Awesome computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lightweight and great for on the go. Setup was instant and easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear your Surface Pro 7 was fast and easy to set up! Thanks for taking the time to leave a review, and we hope you continue to enjoy your new Surface.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this Surface Pro, it is fast easy and so so lightweight

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying the speed and lightweight design of your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft