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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,044 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tablet and laptop in 1 and I came very close with this purchase. The surface has characteristics of both devices. It works wonderfully with all the apps I use and every program as well. There is only one downfall of this device. The battery life is not great. I understand that it is because of the amazing screen but that is the only negative aspect of this device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great device at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, light, and powerful; this is a fantastic device for highly mobile users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're pleased to hear you've been liking the powerful performance and lightweight build of your Surface Pro 7.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Photography approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for photography mainly. Handles editing programs no problem. Work with large batches of photos at a time and sometimes 4k video editing. Handles it no problem. Battery life is lacking but portable power banks solve that. Wish it had standard sd slot but micro sd adapters are easy fix. Very basic and straightforward which is what i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    portable little workhorse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday in my graphic design business. I have a desktop but i love to be able to work from my room or living room or on the go. I run photoshop, inkscape, and a number for other programs sometimes all at the same time and never has a problem. I really love that i can use it as a tablet for graphic designing or as a laptop when i'm conducting business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It's great to hear that your new Surface Pro 7 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Cool Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is awesome. Quick, responsive and portable. Everything I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level Surface Pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology and quality of Surface Pro's are just a level above the competition. I initially purchased a HP 15" Touchscreen Laptop which seems very flimsy. The camera was only 720p vs the Surface Pro 1080. Also, the keyboard is a reflective silver on the HP, which made the lighted keyboard useless. I have Surface Pro 3 and 4. Now, I am happy to add the Surface Pro 7

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Pro 7! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Better than a laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro 7 is amazing and so easy use. Great that its light and can travel anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So lightweight, easy to use, definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for travel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for travel! It's great for using in any situation. I really like the ability to use it for my photography touch ups with the surface pen. It also comes in handy for office work at home. The battery life is really good, depending on how much you use it, it will last for a couple days without needing to be recharged.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're happy to hear you've found the perfect travel companion in your new Surface Pro 7. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Perfect Tablet/Computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how portable it is! I like the poppy red keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact size, but strong processor, very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    great product for high schoolers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and light weight. Easy to open and use and google docs is accessible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Surface as a notetaking device has been a game changer. I download all my powerpoints to one note as a PDF and then I attend the lecture and take my notes on their and highlight as needed. This lets me type within the powerpoint but also write in parts i want to. I dont see many reviews as it pertains to students but I am currently a Grad student: Biomedical science and using this has been a gamechanger! Important note: I have been having few issues though. Sometimes the writing and touch screen doesnt register and i have to reset the surface. I had to do this 3x on October 10th, and I have had to do it other days as well. could be a software glitch. Ill be contacting microsoft/bestbuy to figure that out. also, The surface is not being used as a laptop device for me. I use my Desktop at home as my primary computer. I display my video lectures and texts on my dual monitor setup then use the surface almost exclusively for highlighting and taking notes on my powerpoint. Hope this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I would recommend to buy it. as soon as you can

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend and he loves it! He mainly uses it for school as he is in college. In fact, he prefers this one rather than the newest model that is being released in November 2019 because we were told that it has the USB. The newest model doesn't include the USB I believe. It's also very light-weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft Surface Pro...excellent choice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the 2nd computer as my powerful desktop didn't want to travel. I found an excellent price for this at Best Buy and decided to order two...one for my bride! Although my desktop monitor is large, I have picked the Surface Pro as my go-to computer. I bought the accessory keyboard and love how everything just snaps together. Highly recommend Best Buy and the Surface Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent prouduct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use perfect for college student, easily portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to teach online and work. I can write on it with the surface pen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it. Threw away my IPad and Sumsung Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And better that my laptop. Flexible - Use it with and without the keyboard No complaints - the Sales person was so helpful and pointed me the right direction - gave him my needs he point me right to the Surface. Took we awhile to make a decision because there we colors, pen and stuff like that that. And because I have been a lifelong Windows user - never had to read the manual!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my Microsoft Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It is the best surface product yet! Small, slim and fast!

    I would recommend this to a friend