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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,044 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Replaced another Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet! The ease of use and speed of response helps me in everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Compact/Great for Jobsites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to use. Great for jobsite meetings. I love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is amazing. Works perfect for school and work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to used and light weight makes it easy to carry to places on vacation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the power and speed! Very easy to carry and can handle all of my workload.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. I use it to login remotely to work and it's so easy and fast. I don't spend time waiting for it to load up like other laptops. I open it, it recognizes me and bam I'm working. I can't believe I never looked into purchasing a surface before. I would definitely recommend it for work or school. It is thin and fast...couldn't ask for more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. It’s great. I use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using the Surface Pro. Got it as a replacement for a laptop and have not looked back. Love the size for travel. Loads of power and resources for a standard office laptop replacement. Easy connect power supply. Only wish is that it had at least one more USB port. But with a small USB hub or the Surface dock you have all the ports most user will need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts with us and the community! We're delighted to hear that when it was time for you to get a new device you decided to go with Surface Pro 7. We hope you continue to enjoy the powerful performance of your new Surface.

      Have a great one,
      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great for working on the road or at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light as a feather, and love the attachable keyword! Went with the red one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great small computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and speed. perfect if you need to carry it around a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday for college class. It’s powerful and portable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft Surface Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for on the go use. Very easy to use and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travelling, lightweight and easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Vicky – We're happy to hear you've found the perfect travel companion in your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Surface 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, portable, loaded and perfect for what I need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark – We're thrilled that you love the speed, and portable design of your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    I like the flexibility of Surface

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Surface so when it died I upgraded to this one. I was on a tight budget so I did look around for cheaper options, but I was so used to using Surface and my old one was great so I bought this. I did not purchase the pen because I never used it, so I did not see a reason to spend more than a hundred dollars on one. But the Surface works great! I know right now the price on this is more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Had writing to text is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handwriting to text is great! However programs and on occasion the computer itself crash. Computer is fast and responsive when everything is running like it should even with several programs running. Facial recognition is awesome! Works in many different conditions. Super easy to connect to network printers and other such devices. Using the pen and keyboard make the computer that much better. Well worth the investment.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I just wish you didn't have to buy all the parts separately (keyboard and pen) unless you want to end up spending more money. I have had no problem with the screen getting too hot or a bad battery like some say and I used it almost everyday. I found one of the notepad apps to be super helpful for school. Especially O Chem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Both Worlds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I bought it for school and personal use. I had to pleasure of trying it out in 2019 and fell in love with it. The only other product that I think can come close is a macbook. There are so many options to choose from which also adjusts the price. Can be used as a tablet or laptop. It's small and thin. Best money I've spent on a laptop by far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and powerful. Great price for an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Overheating while charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 3 weeks this worked great. I had upgraded from an older Surface and this one was so much faster. Then during the second time i was charging it, it got so hot that i couldn't touch it. And a brown burn splotch started in the left bottom corner and was growing. I immediately took the charger off, let it cool and then restarted it. After that, i tried charging it again and the same thing happened. The touchscreen also stopped working. Luckily i was in the return window and i returned it. I am looking at other options because i don't trust that it won't happen again. And what if it happens at a later time? If this doesn't happen to you, the Surface Pro is a great unit. The size is great and it runs Office Suite. I had 7 years with my old Surface with no issues at all.

    No, I would not recommend this to a friend