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Customer Ratings & Reviews

Your price for this item is $674.99
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Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,044 reviews
  • Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Good 2 in 1 tablet pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good but only downside is its price and battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for use as a Drawing tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister as a gift and she loves it. Specifically bought it so that she could draw on it. She had a program that she was able to transfer over to this and really enjoys the ease of how convenient and portable this is compared to a laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Lily,

      We're so glad that your sister is enjoying her new Surface Pro 7. It's great to hear that it's a perfect fit for her drawing, too. Thank you for sharing her experience; we hope she continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great but needs thunderbolt 3 and more battery li

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Face I'd is seamless. Performed is fast. I don't use a case as it makes using accessories like usb-c hubs more troubling. Not many ports let's but USB c hub will solve that. If you want pro level ultra book surface pro is a safe pick.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Excellent Tablet/PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment. Ive been buying several surfaces for my family and I, and this model in specific has been great. Gets a little hotter than the pro 6, but I have had some issues with the pro 6 and have had to return a few. No problems so far with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 9 year old loves her new laptop/tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this laptop for her 9th birthday. She loves it. Due to Covid, I expect that she will need it for school in the fall. She likes playing games on it like Roblox. Could not have made a better choice for a computer thT I can keep for awhile!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It’s a yes for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the surface pro 7 from my HP, which I loved. This laptop is fantastic! The functionality is amazing and convenient. It’s very sleek and lightweight which makes travel convenient. Would definitely recommend this for students

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi John – Thank you for sharing. It's great to hear that its lightweight design makes it a good fit for your needs. We hope you continue to enjoy using your new Surface Pro 7. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the best choice in selecting the surface tablet I use it as a laptop I purchased a keyboard and when I don’t feel like that I can use it as a tablet sitting in my lap It’s fast I can draw type text do whatever I want on it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro 7’s versatility is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Surfaces for years. Value their versatility; although I must say the monitor seems to malfunction and battery can be better as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Computer for My Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer!! It's super versatile and I keep getting them over and over. Won't switch to another type again!! This is the perfect computer for me and my use at home and working with my employer from home- this never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface tablets are the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very fast and reliable. I can use it in tablet mode and computer mode. I don't recommend the keyboard board. This is my 3rd surface and the last surface keyboards broke from all the bending. Buy an external blue tooth keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Enrique – Thanks for sharing your experience! We're glad you love the versatile Surface Pro 7. Best, Erica Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer/ tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a acer tablet but stopped charging so was looking for something small like a tablet and could be used like a computer. Also needed to use Microsoft and this dies everything needed. Works well, have had no problems. Works like my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop or tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive, touch screen and keyboard. I have the pro4 i5 exact same model just older and you can tell there is a definite difference in the speed of the pro7 with the newer processor. The pro4 is still great too though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Amy – Thanks for sharing and being a loyal Surface fan! We hope you continue to enjoy using them. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfecto!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very versatile and easy to use. this doubles great as a tablet and laptop hybrid. using it for design work and modeling for laser and 3d printing and mobility in the shop to connect to multiple machines makes this my go to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Oh so light weight and oh so easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a great deal and needed something that would be easy to carry and move through airport security quickly. This is light and easy to use and fits easily in an under the seat tote. It survived two transatlantic flights so far and works like a dream.!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome on-the-go computer for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer! Light weight, fast processing, and never disappoints with the bang for the buck! Usually lasts me 4-5 years and then it’s time for a new one, and that’s used and abused every day on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items works great and is powerful enough for my daily computing needs. Some of the functionality with backspacing in apps in a little strange but i'm unsure if that's the item or the app.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wife approved!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a laptop and a the same time a tablet so that she can draw and paint. This checks off all the boxes. She loved it and very happy to have it. Did not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good two in one bad battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was needing a laptop for college and saw this one it seems very good 8 ram and good amount of space. Nothing to complain about but the battery Lifewas terrible absolutely terrible if you can manage to have a computer that can last max 4 Hours you should but if not don’t get this. I returned mine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great portability and performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to do all of my college work and I sometimes use it for gaming. The portability of this product is what really makes it worth buying. I buy all of my text books online and I only need to take my surface pro, which is also great at taking notes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the great shout out! We're delighted to hear you're enjoying your Surface Pro 7. We designed this portable powerhouse to keep up with you throughout the day from note taking to gaming and everything else, enabling you to do more! We appreciate you taking the time to share your experience and we're excited to have you part of the Surface family!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A versatile and powerful tool for artists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is a tool that essential to me as a musical performer/composer. It's versatility fits my needs to a tee, allowing me to read scores and music for performance and write and arrange scores for composition.

    I would recommend this to a friend