Customer Ratings & Reviews
- Model:
- VDV-00001
- |
- SKU:
- 6375055
Customer reviews
Rating 4.6 out of 5 stars with 2044 reviews
(2,044 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Tablet!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Microsoft Pro 7! I use it almost daily and the features are great. Would highly recommend if you are needing something that is great for work and personal while also being compact and easy to carry with you.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung notebook a couple of weeks ago and returned it. This surface does more than what I had expected and I don't regret buying this at all. Its light like a tablet but powerful enough to be a PC.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great laptop replacement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for my wife's laptop that we have had for many years. Performance is excellent on this unit. Love the touchscreen. We ended up buying several accessories for it after the purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for the shout out! We're thrilled to hear you decided to go with Surface Pro 7 when your wife needed a new device, and that she's been impressed with the performance of her new Surface.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Speed
Rated 4 out of 5 stars
Great Tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tablet. Fast, sleek, and display is killer. Only downside is Microsoft AppStore is horrible. So many products nowadays use device specific apps and ignore Windows O/S, nor bother with MS apps. I had to buy an iPad as an accessory to continue using some products.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
Okay, Good Size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a huge fan of the fact that this tablet doesn't play well with non-Windows branded pens, but I have a Surface pen now so it's fine. I love the screen size. It seems a bit slow at times, but it is a tablet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
From a 78 year old mind.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about learning something new but I wanted something I could use if I had to be in the hospital or an assisted living place. It was easy to learn and I am really happy I bought this one.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this product. It is fast and runs Windows 10 just as well as my older laptop. There is enough power under the hood that there is no lag. I use this now as my on the go pc rather than my laptop.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great For College Students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable, Lightweight, and stylish. You can do a lot with this little had the surface pro 3 and if it wasn’t because I had dropped it and broke it I would have not bought this one, meaning they last a long time!
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
2nd Time Around, Even Better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second surface and it's even faster than the first one. One of the best tools for someone on the go like myself. Lightweight, easy to pack away in my bag, with excellent processing power!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the speed and lightweight design of your new Surface Pro 7. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great product for students.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product for my teen and I'm completely satisfied with my purchase. The touch screen is awesome and the fact that it becomes a tablet makes it even more awesome. Can't go wrong with this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Secondary Computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works terrific as both a laptop and a tablet. Solid computing power, light weight and easily folds to take on the go. Like the solid state drive versus traditional hard drives. Very happy with this purchase.
I would recommend this to a friend - Cons mentioned:Battery life, Heat
Rated 1 out of 5 stars
Heated Up on Setup and Then Some
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this. I had heard awesome things about it when I was looking into tablets and things for drawing. As far as the way it ran when it was working and not heating up, it wasn't terrible. I purchased the Surface pen with it and the stability and smoothness of the pen was fantastic. It functioned with the drawing programs. But my largest concern was that it heated up WAY past where it should have and often. The first time was when I was setting it up. It heated up so bad when trying to simply set it up that it froze completely and tried to auto turn off, but couldn't seem to unfreeze itself and I had to put a fan on it for fear of it not turning back on if it got any hotter. Despite the first bad impression, After I managed to cool it down and get it set up, I tried it out to see how it would do over the return period. It seemed like it couldn't handle things well, especially when you get towards a lower battery. Not only did it continue to heat up, the screen got very flickery when the battery was lower. When charging, it heats up a lot as well and you definitely can't use it while it's charging. Overall, had high hopes and they were dashed really quickly. After giving it a chance, it wasn't worth worrying constantly about overheating, so I returned it. I plan on getting an ipad pro instead because of some of my artist friend's recommendations and good experiences.
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
It’s worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great I Love it! Comes right on the curve mouse works great And it pulls up things quickly uploading is quick Sweet running little laptop And it works great as a pad Also
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great note taking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love using this to take notes for my courses with the pen that can be purchased separately. Especially with everything being online currently. This is a great tool for college courses.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thanks for recommending Surface Pro 7 for college students. We hope you continue to enjoy using it. Best, Erica
- Pros mentioned:Touch screen
Rated 4 out of 5 stars
Awesome tablet/laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, graphics are awesome, and it may look big for a tablet but it's actually a good size. Microsoft should include the keyboard/cover and either the pen or mouse for the price of these machines. Overall, glad I made the purchase and investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
dreamy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new laptop but fell in love with the surface. Works just as well as a laptop but has the portability of a tablet. I also got the keyboard, mouse and pen that goes with it!
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets really warm after constant use. I was using it for two hours consistantly working on a project, it became really warm. I had to turn off the screen and step away from a bit for it to cool down.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Surface Pro 7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and am very happy with my purchase. I haven't had a chance to explore all that it can do but so far it has been working great for college. I love how lightweight it is too!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nicole – It's great to hear that it fits your needs for college. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Surface Pro! It is user friendly and I can easily manage and search without a problem. I'm still learning about most of its features. I can't wait to discover all it has to offer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dena,
Welcome to the Surface family! We're glad that you love your new Surface Pro 7 so far. For more information about what your new Surface can do, we recommend checking out our team's beginner guide to Surface here: https://www.microsoft.com/en-us/surface/welcome-to-surface
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Surface Pro
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for school. It’s beautiful and quick. A few attachments I purchased for my school semester like an extended battery with many USB’s. Lovely battery life and colors.
I would recommend this to a friend






















