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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,044 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile and Powerful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet. It's super capable and portable. We travel internationally quite a bit and also run online businesses. This Surface tablet is PERFECT. Highly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Pro 7 is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    glad I upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded capability enabled me to use Zoom features that I could not use before. I like the lightweight feature for traveling. It was a great birthday gift to myself.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Happy Birthday! Its lightweight design is a huge feature, and we're thrilled you have found it to be a good fit for you and your routine. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Got it on a good price for the config

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It's not the cream of crop but it does what laptop can do and more. Plus the versatility of the touch screen, pen, and detachable keyboard makes it a perfect computer/tablet for me

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Not Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an additional 3 of the Surface Pro. All products stand to the test of time. Yes it's *icrosoft. Construction is sturdy and touchscreen robust.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and awesome computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and versatile computer for those who do not need alot of hardware. The price couldn't be beat anywhere and shipment was very fast. Only downside is you have to buy the accessories separate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I've noticed is that I was used to working on a gaming desktop and I've frozen this computer a few times trying to have too many tabs/apps open at once. Love how portable it is!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love this computer when it works properly thr problem is I've ran into several technical difficulties. Less than 1 week after purchase my camera stopped working. HP stated this was a known problem and was unable to fix it. Best buy stores were sold out so I had to order and pay for a replacement and return my defected device. New device although still working well I have had several issues. The first thing i did was download Webroot antivirus. At one point my sound stopped completely. My bluetooth mouse periodically disconnects and has to be repaired. My surface pen had also unpaired. When it works it works great. I hope that I gave no more issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been using Mac my whole life, I still have my Mac, but I needed this for my work, it was VERY complicated at first, but over time I’ve gotten used to it. It’s fast and that’s what matters!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My #1 Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is all I need in life. I used to use the surface go, but I needed a bigger screen. I'm 100% satisfied and recommend this comp for anyone who needs a full computer in a portable package.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is a great home and office assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a laptop/tablet to be used for both home and office use. This surface pro 7 just fits that function. It's simple to use and the processor is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast and powerful for office, browsing, and email. Very responsive touch screen and feel quality made right out of the box. Recommend this to anyone expect gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lightweight, compact and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the MS Surface Pro 7 for almost a month now, and absolutely love it. It's fast, and the video quality is excellent. Nothing to complain about at all. It is exactly what we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro. I use it for all my cricut designs. It’s so easy to easy and navigate through. Love that it turns into a tablet that I can watch movies or shows

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kristi – We're thrilled you’ve found its 2-in-1 functionality to be a good fit for you and your routine. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfectly flexible for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that travels for work knows the srtuggle of using a laptop in the car. Problem solved... Perfectly functional light up, removable keybord. Solid battery life and everything comes with you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're pleased to hear your new Surface Pro 7 has become the perfect travel buddy while commuting to work. We're glad to have you apart of the Surface family, and we hope you continue to enjoy your Surface Pro 7!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for notes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for notetaking and it is perfect. I love it and it has changed my education for the better. It is so nice to have everything in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son and he absolutely loves it. The option of the touch screen or the key pad is nice. The picture quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for daily use!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs smooth. Even after months of use still boots up in seconds. Lot of options in terms of configs and I’m happy with the one I got.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. One of the best. Had the computer for couple of months and i absolutely love it. Way better than my past computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you love your new Surface Pro 7! It's great to hear that it's one of the best computers you've owned. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Cons mentioned:
    Ssd

    Rated 4 out of 5 stars

    College student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and convenient but 128 GB isn't enough for college students. I plan to keep it for at least for years. My two semester at the college, already took half of the SSD space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well Built and Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 7 exceeds my expectations. The Intel i5 provides plenty of speed and is a workhorse for my needs. This Surface Pro is well priced through Best Buy and a great value. Jack R

    I would recommend this to a friend