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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,044 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but hard to use on lap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and light but hard to put on lap and use because of unusual folding of keypad, screen and support stand. I prefer the standard setup of keypad and computer guts on bottom and screen on top. Feels more comfortable and stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with. My only dislike compared to a laptop is not have a keyboard to hold upright. The keyboard accessory kind of hangs. It is great to type on but hard to walk with or sit on lap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface tablet are a great desktop pc replacement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for Surface pro 5. I have the surface pen and works great. Very easy to use. Paired with Office 365 works great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mainly for art (with CAS) but it performs really well with other tasks. I take this absolutely everywhere with me and I am really glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it now. Shocked at how good and fast this thing runs. My only complaint is price of the keyboard. I just bought a cheap one from you know who.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Love the small size and that it is windows. Also love my surface pro pen that makes surfing the internet a breeze. It is also nice for using for making crafts.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Maybe a faulty device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the reviews, the battery was only 3-4 hours and the screen lags. This was my first Microsoft pro and was a bit disappointed compared to the price. The touch screen is not very sensitive but réponds after holding for a few seconds. The drag tabs sometimes did not follow and would freeze the screen. Playing YouTube videos would sometimes freeze and it would work again when you minimize and maximize. I would have around 3-5 tabs open at a time and have not downloaded anything onto the device. The keyboard is easy to type though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is the best thing to have. Against each other the touch screen is awesome the detachable keyboard great I've never experienced anything like this

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I upgraded from Pro 4 to Pro 7.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many new features including facial recognition. Very happy with my purchase and can use all of my old accessories. Used as a tablet or connected to the keyboard, it's an awesome unit.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does what I expected it to do I’m still adapting to using a tablet instead of a laptop, and I’m considering adding a keyboard. Would be good if there was a google home app for a windows tablet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade without having to pay for a new one, so I got a used one. And it's been fantastic! I play a lot of D&D online and it works great, couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent device, but has issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device so I can do my work on the go, but that didn’t work out as planned. The device I got was faulty in the sense that it had to remain connected to power so that it wouldn’t auto sleep without that being requested. I’d be in bed doing work and the computer would randomly turned off if I wasn’t using it after 2 min, if I stepped out to get water or something. I had to force shut down, and hope that my files were able to auto recover. Had to purchase a competitor device, but nonetheless...the intentions are good, it’s just that issue that drove me away. Hopefully they’re able to fix it in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop money can buy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever owned. Has plenty of power to play games like Skyrim, or video editing, or game development. Never lags, turns on quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great tablet for adults.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tablet. It is a bit larger than my previous tablets, but that gives me more screen space. My grandkids use it but it is a bit large for them. Exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop for my college work for school. It’s easy to carry and to put it away safely in my backpack so it wouldn’t be damage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good p.y.b.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product I would purchase it/ love it with touch screen and pen and app. make sure to get Norton spyware because got a virus the first month after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Fast, beautiful screen, easily portable. Paired with a pen it is the best of both worlds. Can even do light gaming. Charges fast too! Love my Surface.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled that you love the speed and portability of your new Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase thus far. I like the versatility of a tablet or a laptop, which was my biggest interest in it. I am not using it to its fullest I am sure but I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this laptop/ tablet/ whatever you can truly call it, it does what you need it to. I have the i5 128gb version, the ability to expand the memory is very nice. It functions fast and reliably. The battery life is about what I would expect, id say around 5-8 hours depending on the task you are doing. I was actually surprised at the speakers, they are better than I had thought they would be. Over all, the picture quality is very good. It is a must to buy the microsoft signature keyboard though, it definitely seals the deal, It would be great if microsoft would start including keyboards with these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and reliable with a mouse or touch. This device has tablet or keyboard mode. Everything is seamless within it’s operating system to support if needed. I’m quite impressed.

    I would recommend this to a friend