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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,044 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer for Online Teaching!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having moved to teaching online, this has helped me create new resources, highlight areas of improvement, and correct with ease. Definitely would recommend this for any teacher!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro is a great pad/laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad / laptop is perfect for our needs. Love it. So quick and easy to use. My daughter downloaded a drawing app and uses the stylus with ease. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sawi,

      Thank you for recommending Surface Pro 7. We're glad that it fits your needs so well. Thank you for sharing your experience; we hope you and your daughter continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. Very lightweight and easy to bring to the meeting and use as a note pad or look things up rather quickly while in a meeting. Wouldn't trade this for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tablet review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this computer a lot. Very fast and easy to use. The one thing I don’t like is the stand to stand on your lap. Hard to use at that time compared to Apple iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked ... it gives you the format of a tablet if you’re traveling or a computer if you’re at home or office .. with the same good technology on both!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    This is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this at work for watching training videos on the server. Nice size screen was the main reason I chose this. I would replace my iPads at home with these if the selection of apps was better But this is threat for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lap top ASAP, with working from home due to COVID. Best Buy delivered my Surface Pro immediately and it’s an amazing little tablet/hybrid laptop. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her surface pro 7! The graphics are beautiful and it runs sooo smooth. She uses it for her job as a stock broker so it’s used heavily and so far it’s been good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality all around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro 7 makes it very easy to access different files at the same time. This is a product I would definitely recommend to college students or even business professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft Pro 7

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and love it. It’s lightweight and was easy to carry to class before COVID. Camera works great along with all the programs I have had to download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Acceptable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far. Have not really had it long enough to know anything else. Was this or an I-pad and thought this might work better as well as being slightly cheaper.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Horrible battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only last about 4.5 - 6 hours and it's set at recommended battery saver setting. Battery life is way below what is advertised at 10.5 hours and I never use it for gaming, videos or playing music. Being so expensive you would think that it would live up to its advertised statements. I should have brought a HP or DELL laptop instead would've been cheaper. Other than battery life sucks the surface pro 7 is ok in other areas. I will not recommend this product until battery issue is fixed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very fast and it feels premium but the lack of ports and ethernet port is the reason it wont work for me. I really wanted to keep but i been using for a couple hours and im already disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics, thoughtfully engineered. I like the magnetic power cord. I use to browse the internet and some work with excel. Runs my two big screens with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best computer laptop I have ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic product that I feel maybe better then all the other laptop/computers on the market. Easy to use, easy set up and allow you to do multiple things at once!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello George,

      We're delighted that Surface Pro 7 is the best laptop you've ever had. It's great to hear that it's been easy to set up and use, too. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Pro 4 with the 7 and am happy with it. I like the portability of the tablet and the flexibility of using a keyboard cover.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am enjoying my surface pro. All I can say is that it's a lot of fun to own. So versatile. I love having the touch screen and the stylus takes it over the top.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great tablet. Even better with the keyboard. The picture quality is awesome. It is very fast and the touch panel is great. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A-1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite device of 2019, the Surface is my school and entertainment go to. I absolutely love the device that is stuck to every where I go. Phenomenal device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my already high expectations for all around use and performance. Good package. Bought an open box and saved some money. Zero issues

    I would recommend this to a friend