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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 7's ease of use, responsive touch screen, and lightweight design, praising its portability and performance. However, some customers expressed concerns regarding battery life and the device's tendency to overheat. A few also mentioned that the storage capacity could be limited and the price point might be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,044 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great backup for notebook PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Surface GO, nice but too small for my fingers. Surface Pro has keyboard the=at matches notebook, screen is bigger, has USB and USB-C ports. Just love this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review! We're delighted to hear you decided to give Surface a second chance and switched to Surface Pro 7! We appreciate you sharing your feedback with the community, and we hope you continue to enjoy your new Surface.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop/ tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface has been a great line of portable and powerful enough to do most everything you need on a day to day basis. The only negatives are battery is only so-so and the lack of significant re-design/ upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, but accessories not included. Like a PC, you have to buy any and all other attachments which can add up quick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great ,I use it for study and work .Its so much easier to carry around than my laptop and has enough memory space for both.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Price is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. The only thing is it just the tablet for the price. I can't blame best buy. I end getting the keyboard to with it. And get the rest when i more funds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade from Android Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's Surface line beats other brands for mobility, comfort, usability, and interoperability. I love how much more transportable I can be with the Surface, yet I can still keep in touch with my desktop as well. In choosing the successor to my Android tablet, it was critical for me to do everything I could already do on the tablet, and improve convenience especially when we resume travel later this year. One disappointment however, is the Nook app on the Microsoft Store - it hasn't kept up as it has on Android. Another is the limited usefulness of the stylus pen; I could do more with Lenovo's stylus on the Yoga line out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine. It is very fast on boot up and with my docking station I am running three additional monitors with no problem. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A top of the line laptop disguised as a tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Surface 4 which worked great. Decided it was time to see what all the hype was about the Surface 7. Without question a truly awesome piece of machinery !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lightweight and great for my granddaughter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and capability for mt granddaughter. With virtual learning, it's fantastic. Has all the features she needs to complete her assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really a spur of the moment buy because I seen it in sooo many movies. Honestly it lives up to what I thought. Watching 4k movies or videos are sooo in your face I love it. Being able to customize it to my likes was great. The battery life it very much worth it since I can go days sometimes depending on my work load without charging it. The display as well as the kickstand in the back is all perks. Its a great starter for people with school or working on the go who like to drift between mac and windows like me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Nice!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. I got it to write estimates on site but it quickly became my daily driver for everything. I don't even own a laptop anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Surface Pro 7 HAPPY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MS Surface Pro 7!! It’s so easy to set up and even easier to use. And is perfect to use for working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is a great portable, long lasting computer. We use them in many scenarios but the portability and long battery life make them a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nicely sized laptop with tablet functionality. I wouldn’t mistake it for a great tablet because Windows is not great at being both tablet and computing software. It’s not super-fast and I only use it for word processing and certain functionality for work that I can’t use a Mac for. Quality is ok. I had to return the first one I bought because it kept crashing. Even after I reinstalled the software several times it kept crashing and at one point it wouldn’t even reset itself. This one works great and the battery life is excellent. I bought the keyboard with it and like how it connects quickly and automatically. Overall a nice portable pc laptop that’s great for use on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer, needed a carry along computer and am happy I bought the Surface Pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Birthday gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. So easy to work. Eould definitely recommend for someone who had a background in electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this computer/tablet in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for about a month. I love having a computer at my disposal with the convenience of a laptop. Light weight with all day battery power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I really love the set of sleek design my wife really loves her new computer that I bought her. Portable And just fun around .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I do a lot of presentations, and needed something fast and compact. Couples with my docking station I was totally able to ditch my laptop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is the technology piece I needed for my busy Real Estate career. The versatility is key in a variety of tasks daily!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Amy – We're thrilled you love the versatile Surface Pro 7. It's wonderful to hear it’s a perfect fit for your daily tasks. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft